Concho Educators FCU is a great place to bank. They have amazing rates and fees on their credit…read morecards and easy / fast small loans. Great customer service. Very friendly staff. It's nice to walk in to a financial institution and be greeted by my name. As a side note ... I like that they have free bottled water on those warm days and hot coffee on the cold ones. They also have a great phone app. I can transfer funds and pay bills quickly using their app. 5 stars all the way.

My card was canceled due to one fraud charge. Instead of just canceling the charge- my whole debit…read morecard was canceled. I dont live in Texas right now, and when I called to speak to a rep, she was very "oh well, its going to take a week or two to get a new card". A week or two?? She attitude was very "not my money, not my issue" about it, and this is not the first time theres been attitude issues with the bank tellers.

Great Atm for credit union members even if your credit union is out of state. Fee free money if…read moreyour part of this credit union network. This was a chance discovery, I had just spent my cash at lunch at BBQ place. I pull into Asian market and it was closed so I asked if this ATM was a credit union one because I remembered the Pulse logo from my CA credit union. Great find loving it.

Great bank. Friendly tellers and staff. Clean and well lit. The employees are very helpful,…read morecourteous and knowledgeable. Great decor. A very welcoming feeling when you walk in. They seem to always be supporting the local school functions and groups. Great job, Sundown State Bank. Keep up the good work.

They are great for all your banking and loan needs. They are local friendly people who are ready to…read morehelp you. I'm always impressed that I am greeted and they usually know me by name. Great customer service and friendly attitude. They have an ATM on site too.

Quick and prompt, never had an issue that wasn't resolved quickly. Very friendly service.read more

My Grandfather was with this bank since 1999 and he went out of his way to make things easy for us…read morewhen he passed. This bank disappointed me with awful customer service from the manager, the lack of professionalism and how she refused to see what the issue was. I close this account for the lack of respect, empathy and understanding. You should never think that you are better than someone else it will bite you in the end.

Nancy helped me with my taxes and she did a really good job with my taxes, very good, very excited…read moreto come back

Not even worth the one star honestly. Let me just say that I never leave bad reviews. If I have…read morenothing good to say then I leave it be usually. I have a massive list of problems and will surely not return to them to have my taxes done in the future. Had a man named Benny "help" us. I use that term loosely. First off his computer was sjowing an error and it would show on our screen as well. He asked if we knew what it was. (Should have walked out then) finally after no luck when he restarted the computer we moved to another office and tried again. Same error popped up so when we shrugged our shoulders he finally went to get help. Okay great. Then finally got started. He repeatedly mispelled words I would spell out for him multiple times. I kept having to tell him to go back and fix things. Me and my s/o are not married but have a baby on the way and he has stepped in as a father for my 1 year old. We do have marriage plans. I say this because of the following that took place. He kept putting me and our daughter in the dependents as "other". It was not saving for some reason. He told us my s/o could not claim head of household since we were not "unmarried" Say what?! Told us our amount and I walked out. I was frustrated at this mans stupidity. Wouldn't even trust this man to be my cashier at a grocery store by this point. I went back and sat down. I wanted to try as married. So he went and got what I assume is his boss lady. She came in and gave us a spill. Told me "once you file as married you are common law married and you do not get the white dress, the flowers, the ring, none of that" I responded with "yes I know this, we have talked about that" she proceeded to tell me "we will not throw rice when you walk out, you will be married at this desk" Okay? First off, you don't ever tell a lady that. Especially a pregnant woman. It didnt scare or upset me. It pissed me off. Then another lady walked in and said to the guy preparing our taxes "you needed me?" Little late there ehh? Then looked at me and basically said "you sure you wanna do that", gave a disgusted look and winked at me on the way out. Then the other woman that gave us the spill walked out and said "well congratulations on getting married" in a sarcastic tone. By now I am fuming, trying to hold my tongue and hand. Finally we get going again, agreed to file this way and started electronically signing. Only to have to repeatedly sign the same documents 4 (yes 4!) times because this guy didnt know what he was doing. The entire time he kept asking us questions as if we knew. Things he should have known being a tax preparer. There were plenty of other things that went wrong and that we were very disappointed with. Will never return to this H&R Block.

Maria was amazing!! She was super informative & I felt extremely welcomed. she was super patie with…read moreall my questions. I would give her 10 stars if I could!! great place to check out.

Extremely upset with this bank! Back in April I had made a number of calls to Banks to help me…read morewith a 2nd PPP loan because of the Covid pandemic. My previous bank (Bank of America) was not trying to help me and made an incorrect rejection. They wouldn't allow me to speak with anyone and withdrew my request and told me to find another lender. I had a 1st PPP loan through them and the loan forgiveness had been pending since February. The only two Banks that said they could help me were Texas Trust and The Bank & Trust. I met with an April Ward and we went over the application and details. I was in a rush because we were about a week away from the deadline. Even though I applied through BOA earlier in the year, they didn't reject me till a week before the deadline. April, informed me there was a good chance there would be a May extension, but that all my paperwork would be ready. There was an extension through the SBA, but I was informed to contact Bank of America to make sure the application was withdrawn from the SBA to prevent any complications. I did so and I was hoping we were ready to roll. I was then notified by April that they could not send my application in until I received Loan forgiveness on my previous loan. The SBA did not require loan forgiveness to apply for a secondary loan. Bank of America went past their required deadline before they approved my loan forgiveness. I was informed by April that their President or VP said they needed the loan forgiveness before they could help. Even though the previous loan wasn't through their bank, and I would have been responsible for paying for it regardless. They could have easily made an intellectual decision based on all the information I provided and what my CPA provided. Funds ran early while I was waiting for the loan forgiveness which wasn't required by the SBA. I couldn't even go to another lender for help during this time because nobody was taking anymore applications. This put me in a bind and I completely missed out on the 2nd PPP because of their unwillingness to submit the application to the SBA They originally lied to me saying the SBA required me to have loan forgiveness. I had contacted a few attorneys and discussed the issue. They told me that the SBA didn't require the loan forgiveness and that the bank representative was lying. I promptly made a call to Mrs. Ward. She then informed me that it was the VP or Presidents decison not to submitted it because of their risk. The program is over and I missed out on 40k + To help my business and employees because of this Covid pandemic! I will never do bussiness with this bank and I'm hoping others don't either.

The Bank and Trust in San Angelo is a great bank to do business with. The staff is very friendly…read moreand efficient.