My card was canceled due to one fraud charge. Instead of just canceling the charge- my whole debit…read morecard was canceled. I dont live in Texas right now, and when I called to speak to a rep, she was very "oh well, its going to take a week or two to get a new card". A week or two?? She attitude was very "not my money, not my issue" about it, and this is not the first time theres been attitude issues with the bank tellers.

Great Atm for credit union members even if your credit union is out of state. Fee free money if…read moreyour part of this credit union network. This was a chance discovery, I had just spent my cash at lunch at BBQ place. I pull into Asian market and it was closed so I asked if this ATM was a credit union one because I remembered the Pulse logo from my CA credit union. Great find loving it.

This is a terrible place to go to for your banking. I was…read moreignored for 12 minutes by two females who were busy trying to decide whether to move a plant! Then when I was finally waited on ( I wanted to open a checking account, I was told that I couldn't open one until I "joined them" with a savings account. I asked them if I got a savings account could I use it with a debit card for shopping, she said no. It's only good with our ATM.

This credit union is the best in San Angelo! They are always ready to help. Each person working…read morewill go over and beyond the call of duty. I went in today because I thought my identity had been compromised. One of the administrators helped me by locating the store on the internet that I had made my purchases out of town, and telling me what I needed to do next in order to get my account back in order and all of this with a smile. I was very nervous about the whole thing so I appreciate d her care and understanding. I've banked with CEFCU through out my teaching career and I will continue through out my twilight years.

My husband and I were referred to Able's Income Tax Service & Bookkeeping from a banker at Well's…read moreFargo who could not perform notary services for us on the documents we needed notarized. I called Mr. Abel and he said we could come right over for the notary. He was located less than five minutes away from the bank and his office looked more like a converted house. He was very pleasant and seemed very familiar with the documents we presented for notary. The total bill came to $75, which was slightly higher than the notary services we paid at UPS in Virginia. They charge by the page, and it appears he may charge a flat rate for his services. Perhaps if we use his services again we will ask up front what the charge will be so that there are no surprises.

Concho Educators FCU is a great place to bank. They have amazing rates and fees on their credit…read morecards and easy / fast small loans. Great customer service. Very friendly staff. It's nice to walk in to a financial institution and be greeted by my name. As a side note ... I like that they have free bottled water on those warm days and hot coffee on the cold ones. They also have a great phone app. I can transfer funds and pay bills quickly using their app. 5 stars all the way.

Great place to get a loan they are the best always able to help and christy is amazing and easy to…read morework with she understands hardship and is always willling to help. I saw the previous review and he/she that posted that must have been just having a bad day because she has NEVER been rude to me. she came highly recommended to me and i would send everyone to her.

Christy at front desk is very rude and unprofessional ..!!she does not know how to talk to…read morecustomers.. she does not need to be in a customer service!!! I will no longer refer customers due to her lack of professionalism!!

They are great for all your banking and loan needs. They are local friendly people who are ready to…read morehelp you. I'm always impressed that I am greeted and they usually know me by name. Great customer service and friendly attitude. They have an ATM on site too.

Extremely upset with this bank! Back in April I had made a number of calls to Banks to help me…read morewith a 2nd PPP loan because of the Covid pandemic. My previous bank (Bank of America) was not trying to help me and made an incorrect rejection. They wouldn't allow me to speak with anyone and withdrew my request and told me to find another lender. I had a 1st PPP loan through them and the loan forgiveness had been pending since February. The only two Banks that said they could help me were Texas Trust and The Bank & Trust. I met with an April Ward and we went over the application and details. I was in a rush because we were about a week away from the deadline. Even though I applied through BOA earlier in the year, they didn't reject me till a week before the deadline. April, informed me there was a good chance there would be a May extension, but that all my paperwork would be ready. There was an extension through the SBA, but I was informed to contact Bank of America to make sure the application was withdrawn from the SBA to prevent any complications. I did so and I was hoping we were ready to roll. I was then notified by April that they could not send my application in until I received Loan forgiveness on my previous loan. The SBA did not require loan forgiveness to apply for a secondary loan. Bank of America went past their required deadline before they approved my loan forgiveness. I was informed by April that their President or VP said they needed the loan forgiveness before they could help. Even though the previous loan wasn't through their bank, and I would have been responsible for paying for it regardless. They could have easily made an intellectual decision based on all the information I provided and what my CPA provided. Funds ran early while I was waiting for the loan forgiveness which wasn't required by the SBA. I couldn't even go to another lender for help during this time because nobody was taking anymore applications. This put me in a bind and I completely missed out on the 2nd PPP because of their unwillingness to submit the application to the SBA They originally lied to me saying the SBA required me to have loan forgiveness. I had contacted a few attorneys and discussed the issue. They told me that the SBA didn't require the loan forgiveness and that the bank representative was lying. I promptly made a call to Mrs. Ward. She then informed me that it was the VP or Presidents decison not to submitted it because of their risk. The program is over and I missed out on 40k + To help my business and employees because of this Covid pandemic! I will never do bussiness with this bank and I'm hoping others don't either.

The Bank and Trust in San Angelo is a great bank to do business with. The staff is very friendly…read moreand efficient.

I'm not sure what their guidelines are for earning someone's business.. I wanted to transfer a loan…read morefrom my credit union of 30+ to San Angelo Federal if they could beat what I agreed to where the loan is. They wouldn't but they would match it. It's not what someone would want to hear to earn their business.. I'll stick with where I'm at

I have been a member of this credit union since 2008. The president is wonderful and always there…read moreto help the members and staff. Loan dept is 2nd to none! Great service, fast loans and the best car rates in town. They always go the extra mile for me and give personal service. I wouldn't think of using any other financial institution in town.