I have been with USAA for over 26 years and have never had any issues. I have a really hard time…read morebelieving that there are so many one star comments.

This used to be such a good company. When you'd call, they used to just up pick the phone right…read moreaway. Not anymore. Now when you call, an automated system requires you to 1) enter your PIN, 2) enter your SS number, then 3) get an access code via text and enter it. If you do manage to get through, the wait is long, and the customer service reps are less helpful than before - just reading from scripts. USAA, why have you done this? I don't recommend doing business with USAA, unfortunately. They're just not there for their customers anymore.

needed jump-start service.. automated intake for request was…read moreterrible (misunderstood most of my answers to its questions) but finally let me talk to customer service rep. who was great...verified all in- structions by text & followed up to make sure I was happy with service... service provider ( Nick) was GREAT !! ...arrived within 15 min, quickly dis- covered loose battery terminals, & tightened them (suggested "shims") also gave me great advice about my tires Thanx Nick & Hartford

Tomorrow I will be calling our independent insurance agent to get them shopping for an alternative…read moreto the AARP-Hartford insurance. We have been with this program for a number of years, bundling home and auto. Yes, the rates keep going up each year, which is to be expected. Last year seemed on the excessive side, but I let it roll. Today I realized that they are proposing a 71% increase in our premium for 2026 to 2027. What?! We are mature adult drivers with less than 10,000 annual miles of driving. My husband had a recent minor accident, but I don't believe that has even entered into the calculation for the new premium. There was no damage to the other car, very minimal damage to ours, and no injuries. No tickets or other accidents on record. 71%? What I see online is other consumers reporting that their rates were going up 45 to 50% in a number of cases. Once they shopped other providers, they were able to get much better deals. I sure hope that will be the case when our agent shops options for us. Just on general principal, I want to get away from Hartford as soon as possible! It's a good thing our renewal time is almost here, and we will be moving on away from them. Their partnering with AARP to save older drivers money seems to have turned into a bad joke, bordering on a scam.

This bank stole $2830 from me'…read more They never sent me an email and i called them to tell them money was being transferred from my account illegally. When I logged into my account, I had 2,830 stolen and they say they don't see anything wrong and wont give me back my money

I too would give HigherOne no stars if i could. I had my paycheck deposited into their account and…read morelost my atm card. After calling in and cancelling the other card, they sent me out another one. This time with an on-campus only restriction. I was stuck without cash for over 2 weeks and ultimately lost out on my condo because I could not pull the money out. Their wire transfer service doesn't work, neither do their support team reply to support questions. I cancelled my billpay (well i thought I did) which higherone charged me $24 to do... only to get a returned check in the mail from my creditor because they address was wrong. I had paid to stop billpay and higherone continued sending bill-payments to this dormant account. Shame on you Higherone.

Nothing but praise for Navy Federal and this branch. They consistently beat rates for car loans,…read morehome loans and investments. Their customer service is top-notch. Everyone we have referred to them says the same thing. If you have been thinking about checking them out DO IT!

I have done 100% of my banking over the past few years online through Navy Federal and USAA. I…read morestopped by this branch, which is tucked into the side of the building that houses NGIS, to pick up auto loan documents and the experience was quick and professional. The product specialist that assisted me explained the entire process and had me on my way in about ten minutes.

This is the best body shop in NYC. JP, Val, and the rest of the team make the process to review the…read moredamage, schedule, and get the work completed a breeze. I have returned to Gotham City Collision a dozen times over the last decade and I wouldn't go anywhere else. You could see in the photos below the damage that occurred to my Jeep Wrangler and then the completed work. It looks brand new. Thank you again for taking care of my Jeep!

My car ended up at Gotham several times since it's an authorized repair shop for my insurance…read morecompany, thereby guaranteeing covered repairs as long as I own the vehicle. The first time was due to my parked car being vandalized. The last two occasions were a result of my catalytic converter being stolen. After the 1st cat theft, however, I brought my car to a different nearby insurance company repair shop, which ended up not a good experience. During the over 7 months it took to get the cat, I had to repeatedly follow up observing that shop wasn't actively checking on the part's availability with their supplier. So on the 2nd cat theft, I instead brought it to Gotham. As with my first Gotham experience, they were on top of things, quickly repairing the vehicle. Less than three months later when victim of a 3rd cat theft, Gotham rapidly inspected the car and did their best to keep the repair bill down. Nevertheless, the estimate ended up triggering the insurance company totaling my car. Sensitive to my frustrating situation, the team at Gotham was professional, courteous, attentive and accommodating - like every experience with them. Gotham thankfully made a difficult situation easier to get through. Should my next car require similar big repair work, I'd consider using them again.

Two words: coin machine. Correction, three: FREE coin machine. Unlike the CoinStar machines you…read moreusually find which charge around 10%, the machine at the entrance of the bank charges you nothing, zilch, zero, nada. You don't even need an account with the bank, as they're happy to cash it out instead of depositing into the account. Aside from the machine, the bank is pretty standard. Longer lines due to it's popularity, but pleasant tellers and modern interior make it somewhat bearable. Lollipop containers are usually well stocked, which lets be honest, is what matters most. Three star otherwise, plus one for the coin machine.

They have been my first and only banking institution. Anytime I have had any issue they have been…read morequick to address the problem and fix it. Most if not all of the staff I have dealt with have always been professional. To top things off I get to bank on Sundays by just visiting this branch at Stop & Shop. So convenient and almost never any lines. The staff at the Fairfield Villa Avenue Bank are great. Good fast and efficient service.

I can't thank Airport Auto Body enough. After being rear-ended on Route 91, I was left with a…read moredamaged bumper and no way to reach the other driver, who had given me a false phone number. Then Dan stepped in. Once he learned what had happened, he and his team buffed, polished, and repaired several spots on my bumper, and they did it all at no charge. He had no obligation to do that, and he did it anyway, with real kindness and care. Dan took great care of me which meant the world. The work itself is fantastic! The bumper looks great, and you'd never know it had been damaged. Thank you Dan! If you need bodywork, go see these folks. You won't find a better shop or better people.

Absolutely highly recommend Airport Auto Body. I can't say enough great things about the job Jason…read moreand his team did with our car. It truly is what every repair experience should be like. Every step of the way was clearly communicated and you felt like your car was in great hands. It was my first experience taking my car here but I can't see myself taking our car anywhere else. They set a new standard of what to expect from an auto body shop. From the moment you walk in you notice how welcomed and well cared for the place was and they treated your vehicle exactly the same way.

I have been a customer there for years and years. They worked on my vintage Ferrari's and…read moreCorvettes as well as my Ford's. I had my car there and picked it up last week . The repair was done in a timely manner. They matched the color perfectly. Great work Thank you Jimmy Jr.

AVOID THIS SHOP AT ALL COST…read more I dropped my car off on Oct 31, it's now Dec 12th and I still don't have my car back. The shop has provided four different promised handoff dates and has blown through all four dates. Extremely poor communication, expect when it comes to the shop collecting money. At this point, I still don't have my car back and had to involve my insurance company to help ensure the shop completes the repairs. TLDR - GO TO A DIFFERENT SHOP! Repair timeline: - 10.31.25: Vehicle drop off - 11.21.25: Promised hand off one (missed) - 11.26.25: Promised hand off two (missed) - 12.5.25: Promised hand off three (missed) - 12.9.25: Promised hand off four (missed) - 12.11.25: Promised hand off five (missed)

I would give them 6 stars. My car looks beautiful. They did the job in a couple days. Took it in…read morequickly where other places would make me wait months. Professional and friendly. Car was detailed. Hasn't look this good since I bought it new.

From the owner: Although we deal with all insurance companies, You are our customer and we will go out of our way…read moreto make sure your repairs are done in a professional and timely manner.

Interesting this is the ONLY INSURANCE COMPANY I CALLED and gave all my payment info to. They not…read moreonly put a charge for $271 though without authorization that took me a week plus to get refunded and I had to jump through hoops for it but i am pretty sure this person decided to really get some revenge by giving all of my auto info to USAA who i just received acct confirmation charge and credit for 37 CENTS which companies do this to confirm the payment acct. i also received a CHARGE FOR $3,090!!! Yeah! I only called one other company for a quote on a NEW HOME i am buying and that was my current auto policy holder who is NJM, so they had my info, just couldn't insure my vintage home. I am calling USAA to get ALL PERTINENT info on how they got my application and the IP ADDRESS of whoever sent it to them! Once i have it i will be suing you!!

Yasiria took my account over a few years ago from an agency that closed. I have found her and her…read moreassociates to be professional, helpful and responsive. I have no hesitancy in recommending her and her team.