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Allstate Coach & Limo

5.0 (4 reviews)
Open • Open 24 hours

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Logan Bus

Logan Bus

1.0(18 reviews)
1.7 km•Ozone Park

From their extremely rude and unprofessional staff to the constant lateness of their buses, Logan…read moreBus Company has to be one of the most unreliable companies I have ever dealt with. They either ignore your calls or hang up on you the moment you express even the slightest frustration. My child waited over 30 minutes in 13‑degree weather. I attempted to call three different times with no response. Yes, I checked the bus tracker. Yes, I confirmed the scheduled pickup time. The pickup shows 6:23, yet the bus consistently arrives after 7:00 a.m. When you try to get clarification on the actual pickup time, they never provide a straight answer. This doesn't even include the fact that we're halfway through the school year and their buses break down multiple times a month. I am genuinely shocked this company is still in business. I'm now looking into other transportation options because this situation has become completely unacceptable and unfair to our children.

This company has proven to be highly frustrating, and the customer service at their office…read moreconsistently demonstrates a lack of professionalism and courtesy. Unfortunately, their school buses break down every week, causing significant inconvenience. My son often ends up stranded, waiting 2 to 3 hours on the bus until another bus arrives to pick up the students. This scenario is unacceptable and deeply concerning for the safety and well-being of the children relying on their service. I dislike this company and sincerely wish they would immediately improve their operations and customer service. I hope they go out of business. They are sickening and scary.

OurBus

OurBus

2.5(414 reviews)
15.1 km•Theater District, Midtown West

didn't end up travelling with them because my travel plans changed but I did enjoy their customer…read moreservice with cancelling my trip. I forgot to cancel more than 24 hours before so I was able to get a credit of my trip and will be able to use that credit for the next time I want to travel which I appreciate.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

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OurBus - About to board the bus with a mobile boarding pass

About to board the bus with a mobile boarding pass

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Twety Transportation, Inc

Twety Transportation, Inc

1.0(1 review)
2.2 km•Richmond Hill

This company provided private door-to-door bus service to/from my child's school. The service was…read moreconvenient and the driver was responsible and pleasant. However, this school year the driver was transferred and a NEW driver was assigned in September without notice or an introduction. In the beginning the bus was consistently 10-15 mins late. When bought to Vanessa's attention (owner) she mentioned he was new and still adjusting to the route, which is understandable. Now with the winter weather the driver is extremely late and unable to pick up my child as agreed - we are last pick up & only around the corner from their previous stop. They communicate via text asking to take the child to another location (around the corner where another child is being picked up at their door) 1-2 minutes before the driver arrives. I accommodated the requests a few times, but after the 3rd time I expressed that this requires my child to cross the street an not ideal. Recently I received another text asking to meet the driver at an alternate location. My child walked in the cold and snow and waited alone over 10 mins and the bus was a NO SHOW. No call or text from Twety indicating the bus status. When I called Vanessa, the owner, her response was abrasive and unprofessional. Basically the bus picked up at the other child house and since my child had not arrived he just left. When I asked if he's coming back, she responded "No. you have to take your child to school. The driver cannot come back". How rude and unprofessional! There's a safe matter to address here. The driver is late, picks up all other children but unable to make a turn so he leaves my child behind alone in the cold... That's the owner's solution? Unbelievable, we are talking about the safety of elementary school children and a paid service your not providing. Twety Bus has failed to provide the safe door-to-door pick up and drop off agreed upon. The way the last incident was handled was unsafe and unprofessional. Beware!

Allstate Coach & Limo - limos - Updated May 2026

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