parks on sidewalk all day residential area. Happens alot. Owner doesn't care. Can't get a…read morewheelchair around.

This is the worst bus company. Last year 1st day of school my son gets picked up late by the bus…read moreand against my better judgment and instinct I let him get on. Arrival is at 8:00am. I called the school at 8:30 and my son hasn't arrived yet. I call the bus driver and matron to check on my son i inquire about their estimated time but no answer. I called the bus company and there's no answer. Im frantic and panicking because I have no idea where my son is. I call the school again as I'm getting ready to head to the school personally and they tell my son still hasn't arrived. I call the bus driver and matron and no answer. Just when I ordered an Uber the school called me and said my son arrived at the school. He was picked at 7:30am and was dropped off at school 9:30am. That is unacceptable. Another issue i had was when school was ending for the summer. The temperature hit 100+ it was an early heatwave. My son has asthma and the bus had no ac. My kid was screaming, crying face red like a tomato saying he didn't feel well. I should've filed a lawsuit. This company is horrible

From their extremely rude and unprofessional staff to the constant lateness of their buses, Logan…read moreBus Company has to be one of the most unreliable companies I have ever dealt with. They either ignore your calls or hang up on you the moment you express even the slightest frustration. My child waited over 30 minutes in 13‑degree weather. I attempted to call three different times with no response. Yes, I checked the bus tracker. Yes, I confirmed the scheduled pickup time. The pickup shows 6:23, yet the bus consistently arrives after 7:00 a.m. When you try to get clarification on the actual pickup time, they never provide a straight answer. This doesn't even include the fact that we're halfway through the school year and their buses break down multiple times a month. I am genuinely shocked this company is still in business. I'm now looking into other transportation options because this situation has become completely unacceptable and unfair to our children.

This company has proven to be highly frustrating, and the customer service at their office…read moreconsistently demonstrates a lack of professionalism and courtesy. Unfortunately, their school buses break down every week, causing significant inconvenience. My son often ends up stranded, waiting 2 to 3 hours on the bus until another bus arrives to pick up the students. This scenario is unacceptable and deeply concerning for the safety and well-being of the children relying on their service. I dislike this company and sincerely wish they would immediately improve their operations and customer service. I hope they go out of business. They are sickening and scary.

I had a bus reserved way in advanced. On the day of, No one shows up. I called for an hour and no…read moreone answers the phones. My students were all dressed up and excited to go to our event. When I told them we could no longer go because our bus didn't show up they began crying and were disappointed. My students and I ended up walking 30 minutes in the freezing cold. All because this unprofessional bus company cannot do their jobs. 0/10 I highly do not recommend using this company!

Has to be the worst bus company. They don't even pick your child up. They don't call with a pickup…read moreand drop off time and they say they cannot give out the bus drivers number. So you supposed to have my child in your possession and I can't speak to you? Red flag! 0 stars. You call the bus company they answer and then hang up or put you on hold and hang up. Never dealt with this with other bus companies. Ridiculous!

didn't end up travelling with them because my travel plans changed but I did enjoy their customer…read moreservice with cancelling my trip. I forgot to cancel more than 24 hours before so I was able to get a credit of my trip and will be able to use that credit for the next time I want to travel which I appreciate.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

This company provided private door-to-door bus service to/from my child's school. The service was…read moreconvenient and the driver was responsible and pleasant. However, this school year the driver was transferred and a NEW driver was assigned in September without notice or an introduction. In the beginning the bus was consistently 10-15 mins late. When bought to Vanessa's attention (owner) she mentioned he was new and still adjusting to the route, which is understandable. Now with the winter weather the driver is extremely late and unable to pick up my child as agreed - we are last pick up & only around the corner from their previous stop. They communicate via text asking to take the child to another location (around the corner where another child is being picked up at their door) 1-2 minutes before the driver arrives. I accommodated the requests a few times, but after the 3rd time I expressed that this requires my child to cross the street an not ideal. Recently I received another text asking to meet the driver at an alternate location. My child walked in the cold and snow and waited alone over 10 mins and the bus was a NO SHOW. No call or text from Twety indicating the bus status. When I called Vanessa, the owner, her response was abrasive and unprofessional. Basically the bus picked up at the other child house and since my child had not arrived he just left. When I asked if he's coming back, she responded "No. you have to take your child to school. The driver cannot come back". How rude and unprofessional! There's a safe matter to address here. The driver is late, picks up all other children but unable to make a turn so he leaves my child behind alone in the cold... That's the owner's solution? Unbelievable, we are talking about the safety of elementary school children and a paid service your not providing. Twety Bus has failed to provide the safe door-to-door pick up and drop off agreed upon. The way the last incident was handled was unsafe and unprofessional. Beware!

I was very happy with the service received. Professional, fair rates, and the driving was very…read moresafe. Would definitely hire again in the future.

From the owner: We are committed to providing exceptional transportation services. We specialize in transporting…read moreprecious cargo... children! Our goal is to provide a more personal touch to the door to door service we provide. Not only do we provide school bus service during the year, but we also have tons of fun providing service for kids or adults birthdays, field trips, religious service outings, etc. You want to go somewhere at a discounted rate... R.R Transportation is here for you.

Been waiting for an hour on 23rd St. All buses went by except x68…read moreAnd it is sooooo cold Xxxxx'xxxxxxxxxxxxx x'xxx'xxxxxxxxxxxx'xxxxxxxxxzxx

The X68 Express Bus runs from Floral Park, Queens to Manhattan in the am, and vice verse in the…read moreevening. I like the express bus in the evening so I don't have to deal with the trains. In the morning, I find that the express bus does not really save me time. The train is quicker. But if I want some good shut eye, occasionally I will take this bus in the morning (not often, though). The driver takes the 59th St bridge to Queens Blvd to Hillside Avenue. The last stop is Hillside Avenue & 268th Street (border Queens/ L.I.). Fare= $5.50

This bus line runs thru Kew Gardens and takes you to JFK. I'm not sure of where it starts but if…read moreI'm taking this bus I usually catch it close to the Kew Gardens-Union Turnpike subway stop. Sometimes, especially during rush hour. The line for this bus can be a bit crazy. Definitely be prepared to wait in line. The bus line basically takes you down Lefferts Blvd. I'm not sure the exact route it takes to JFK but again it ends up there. The buses themselves are all upgraded now so they tell you the next stop, most have a map that tracks the stops, etc.

All aboard the bus to the airport!…read more Passengers origination from Union Turnpike, Kew Gardens can board Q10 Bus directly to John F. Kennedy (JFK) Airport. This bus serves airport employees as well as passengers which connects to J, Z trains and A Lefferts Boulevard train. Thus when short of cash, one can catch the Q10 Bus at the standard fare of $2.25 to board one's flight at Kennedy Airport. The bus stop on Liberty Avenue and Lefferts Boulevard is nasty everyday plasted with feces and other rubbish on this corner intersection. N.B. There are two routes of this Q10 Bus: * Q10 Limited (service to JFK Airport Central Terminal 4) * Q10 (last stop at 150th Avenue and 130th Place in South Ozone Park near the NYC Department of Sanitation)

Big Ben provided us with a wonderful service in our hour of need. We are a small school and we…read moreneeded their services with short notice. They came through with fabulous service. THANKS A MILLION! I would recommend them hands down.

Big Ben Transportation is an excellent charter bus company. Best prices in town, great customer…read moreservice (Ben), and we couldn't ask for better driver, Jose! Thank you Big Ben for making our transportation easy, safe, and seamless. I highly recommend and will be using your service again! Clemy