Read the reviews before using MSI. They did a "bait and switch on me". I order 1 mask, they sent…read moreand BILLED me for 3 masks. When I called to see about returning the 2 masks I didn't order, they said I did because the note said VERIFIED so I had to pay to ship them back. I told the agent that I didn't agree to 3 masks, only 1 masks she told me since the note said VERIFIED, I had to pay to ship them back no matter what. So essentially, the person who took the order lied about it being verified and they can ship you whatever they want and its up to you to either pay for the extra stuff or pay to fix THEIR mistake. Needless to say they lost a customer and when I order a new CPAP machine in December it WON'T be with them.

Worse customer service ever! Everyone has to take lunch at…read moresame time. One employee shows up at 12:58 and locks door not letting you at least have a seat, which I requested. People that have breathing problems or handicapped needs to sit, not be made to walk back to your car! Which door was not unlocked at 1pm! All I needed was for her to make a copy of new insurance cards. Hire people that appreciates their job and cares about customers!

I have been working with Mobility Central for years for my parents. We have purchased walkers,…read morelift chairs, wheelchairs, etc. we have rented hospital beds and wheelchairs, so we have used all of their services. They have always had great customer service with suggestions, tips and a smile. I highly recommend Mobility Central.

They called my house and told my wife the insurance company said they they had settled my claim,…read morethey had not even heard from them. Their phone system is a nightmare to get a person to talk to so I left a message to not contact me again. They called me backed two hours later so they could hang up on me. It made me laugh after I got over being so mad about it,

I was looking for a mobility store to get pricing and information for my mother. I was met with…read moregreat customer service and a demonstration of the different models of mobility scooters. The owner/associate explained everything in a simplistic manner which left me with very few questions. I will return with my mother for her to choose the model that is a good fit for her.

Heath Elrod gave Great customer service! I got the Go- Go platinum. It's a good ride. It's heavier…read morethan I though but still a good ride.

Great experience with Mobility Works.Nice staff & very respectful.Nice & clean vans. 5read more

My wife and I were traveling through the area and needed emergency repairs to our accessible van…read morevehicle. The staff noticed that we were away from home immediately performed the needed repairs and we were able to continue our vacation trip with little delay.

I really don't appreciate the girl who rolled her eyes at me today. She may have had a mask on but…read moreshe needs to put one over her eyes too because I saw her disgust, or her thought of superiority to me, in her eye roll. She's the one that never got my order ready after almost a month of me waiting. I really don't wanna post her name but watch out for the tall blonde with a chip on her shoulder and a very noticeable eye roll.

DO NOT USE DCH HOME MEDICAL EQUIPMENT!! They stole medical equipment that belonged to me. I was not…read moreusing a bipap machine that was listed as one of the recalled units. I became very ill after using it and ended up in the hospital again. So I was afraid to use it. No replacements were available. A woman showed up at my door saying she had to take it back due to non-use. However, she also took my oxygen machine and tanks. She also took a portable oxygen machine that had been donated to me. I have the paperwork proving I owned the equipment, and that it was donated. Very pathetic people. Tried calling and everyone I spoke with was very rude and refused to return my equipment. Beware! Thieves and liars!