Went to get dirt and bird poop off the far *birds have been busy this month!)…read moreA little less poop and dirt, but not much. It gets 1 star for friendly attendant and 1 star for the parts of the car that did get clean. Not using this one again. (This was the $15.99 package).

AutoSpa Express Naugatuck is a rip-off. DO NOT solicit this business. I swiped my credit card to…read moreuse their self-spray service. I spray washed my car 1/6/26 for 3 minutes and 30 seconds. I pressed the button on top of the options box to stop charges. My credit card charge was $12.75. Other car wash businesses charge $5 for this period of time. I left two messages on their website contact and also left two voicemails for them to contact me to verify if the charge is correct. They did not reply. Their customer service is also unacceptable. I suggest you STAY AWAY from this business.

I have 3 cars that I have cleaned at Soapy's. It's the best car wash in the area. They have after…read morewash bays to dry and vacuum your car. You can use their clean cloths and window cleaners too. All my cars are put on a monthly car wash plan that I can bring to clean as many times as I need. Clean is the new norm.

In December the car wash malfunctioned and broke off my back windshield arm and wiper. I was…read moreassured they would order a new one and replace it at no cost to me. After emails to Kathy at corporate (with no response), six trips to the car wash because no one ever contacted me about the replacement and over a month later and excuse after excuse, I was frustrated to say the least. One employee there tried to be helpful but the excuses about Amazon delivery of the part, wrong one sent, couldn't find it on Amazon etc etc, spanning over a month, I bought the part in five minutes on Amazon and paid for it myself. The business practices of this place are lacking to say the least.

I've been coming to this Car wash for over 15 years... I go out of my way to come here because of…read morethe quality of Service. Well, there are so many car washes popping up everywhere. They do hard sells and that can be quite annoying and I won't even get in those lines. This place offers vacuums and supplies for those who want to do the work yourself as well as full detail. I'll keep going here.

excellent place to go and prospect I go to car wash. They always do a great job…read more highly recommended

I got a complete detailing for $125. Carpets and upholstery shampooed, everything cleaned. It took…read morelonger than it would have if I had gone to Ciarlo's, but they did twice the job at about half the price. I love the folks at Ciarlo's, but I'll be coming here from now on!!!

Only help you get in that place is when you're going to pay. Lazy workers standing around $18.00…read morewash doesn't come with buffering wheel to help dry your car. Hand wash done the road hand dries your $11.00 my car has all water spots all over. Waste of money

I've been going here for awhile now. I have the monthly pass and go about 4 times a week. You would…read morethink when they see me coming they would be like, damn this guy again and only do a sub par job. However that has never been the case. I have been to all the personal touch car washes and this one has been the best. They have always been very friendly, especially Nicole and Barbara up at the front. And the guys that clean the cars work their butts off!! I do find it amusing though when someone brings a busted up car through and go over every nook and cranny when its finished. They can only do so much. A car wash, even with wax will not fix the peeling or fading paint on your car LOL.

A week later and still no one from corporate has tried to contact me. Maybe they don't realize the…read moreimportance of customers. I guess they think they can do without us. It's a shame because the people actually washing cars are god people. They are the one who will lose out when this place closes.

I love this place! I always get the full service wash that runs me about $30 but they hand wash…read morethe exterior and vacuum the interior and really wipe the dash and console down good too! I will pay that price plus a tip anytime for the quality of service provided at this establishment!

We're elderly, so we had our teenage grandson take our car to get washed. We later found that the…read morefront seats carpet mats were gone, so we went to Happy Hands to see if they had them. They did not. We then checked our credit card to see what they charged- $127.62 !!! And it was a mediocre job. Terrible service and a rip-off. Getting no satisfaction from them as yet for the loss of the mats or the extreme overcharge.

I like the touch free auto wash. It's better because you won't get any damage from their…read moreoperation. Some complain of soap remains, but I found this problem worse in the touch auto washes. Let's face it, you can always find something to complain about if you take out your fine tooth comb and a magnifying glass. But if you want to go the touch free route, then I personally believe you will fall in love with this place. They have the self service wash bays too if you want to have fun with the kids. Spray them and let them spray you. Then you go to Carvel down the street for a sweet treat.

There was no attendant. The machine ate my $10 and didn't give me a wash. I tried a credit card and…read moreagain the wash didn't work. At least with the credit card I can contest the transaction.

I asked for estimates on Yelp and Jordyn emailed me within minutes. The suggested appointment and…read moreprice all sounded good so I booked right way. The work was done today and it could not have been any better and let me tell you I am picky. My car feels new again inside and out. Jordyn did such a good job that I'm going to hire her again to help me with some power washing and a few other small things that I just don't have the energy to do. I am very grateful.

We made arrangements for her to come and detail two cars. Then she never showed up and didn't…read morerespond to messages.

Nick is very thorough! He gave me a call really quickly and gave me a reasonable quote for the work…read moreneeded. I asked for a headlight restoration as well and he did a great job. I would call Nick to give my car a good detailing before bringing it to a generic place. Nick was communicative and I was very pleased with how thorough the results were. You can tell he handles his customers vehicles with care. Would recommend and will likely use again!

Absolutely awful. I had scheduled a detailing, and they never showed up. I had rearranged my…read moreschedule to be there - no phone call, text anything to let me know they weren't coming.