I need someone from this location to contact me ASAP. I paid for a membership and was never given…read moremy sticker. I do not live in Naugatuck and when I went to my hometown location they said they do not see that I have a membership after looking up my phone, email, plate and card number.

In December the car wash malfunctioned and broke off my back windshield arm and wiper. I was…read moreassured they would order a new one and replace it at no cost to me. After emails to Kathy at corporate (with no response), six trips to the car wash because no one ever contacted me about the replacement and over a month later and excuse after excuse, I was frustrated to say the least. One employee there tried to be helpful but the excuses about Amazon delivery of the part, wrong one sent, couldn't find it on Amazon etc etc, spanning over a month, I bought the part in five minutes on Amazon and paid for it myself. The business practices of this place are lacking to say the least.

Used the hand wash--first time. Had a lot of trouble swiping my card. Then the machines turn off…read moreevery 12 minutes. The machines that dispensed foam would spit and stop and start. Ended up paying $36 for a not-so-good wash.

My vehicle looked amazing after using the touchless car wash. Worth the money. Highly recommend.read more

I've been coming to this Car wash for over 15 years... I go out of my way to come here because of…read morethe quality of Service. Well, there are so many car washes popping up everywhere. They do hard sells and that can be quite annoying and I won't even get in those lines. This place offers vacuums and supplies for those who want to do the work yourself as well as full detail. I'll keep going here.

excellent place to go and prospect I go to car wash. They always do a great job…read more highly recommended

Only help you get in that place is when you're going to pay. Lazy workers standing around $18.00…read morewash doesn't come with buffering wheel to help dry your car. Hand wash done the road hand dries your $11.00 my car has all water spots all over. Waste of money

Maybe If the dirt was sprayed off the right way instead of a small part of the headlight on one…read moreside before the wash, I'll probably would recommend personal touch or give it more stars. Also the mechanical dryer at the end of the carwash is never used which I would like to use the whole service as a member.

A week later and still no one from corporate has tried to contact me. Maybe they don't realize the…read moreimportance of customers. I guess they think they can do without us. It's a shame because the people actually washing cars are god people. They are the one who will lose out when this place closes.

Probably the worst operated of thier facilities I went in…read morewith a few pricing questions They couldnt find a manager to talk to me let alone in. English. Mostly immigrants there. I. Left. Wont go back there.

I love this place! I always get the full service wash that runs me about $30 but they hand wash…read morethe exterior and vacuum the interior and really wipe the dash and console down good too! I will pay that price plus a tip anytime for the quality of service provided at this establishment!

We're elderly, so we had our teenage grandson take our car to get washed. We later found that the…read morefront seats carpet mats were gone, so we went to Happy Hands to see if they had them. They did not. We then checked our credit card to see what they charged- $127.62 !!! And it was a mediocre job. Terrible service and a rip-off. Getting no satisfaction from them as yet for the loss of the mats or the extreme overcharge.

We made arrangements for her to come and detail two cars. Then she never showed up and didn't…read morerespond to messages.

Our SUV was long overdue for an interior detailing and our house could use a good power wash as…read morewell. The quote and price negotiation was pleasant and she did a very thorough job cleaning both. Could not be happier with the service and would recommend her services to anyone.