This is the second time i have take out insurance with state farm. And im always so very happy! Christina and Chelsea are sweethearts and very diligent with helping every guest. read more

My husband and I decided to move to Texas after 22 years of military life, and buy our forever home. After many years of using the same insurance carrier we started to have some issues with the insurance company. We knew we had to look into a new Insurance carrier, but it was so scary to even think of leaving someone that we had been with for so many years. We just kept on making the large payments and dealing with what we thought was our only options. The company that we had been covered under for so many years changed their coverage structure and their customer service was on a major decline. By chance my husband and I took our son to an outdoor event where I saw a State Farm agent table. I was like, nope. I was so agitated to even walk by there, because the only thing I knew about State Farm was the commercial and other people's bad experiences. I just thought it was going to be daunting to even have the conversation with anyone, much less with a large known Insurance carrier. My son saw a booth that he wanted to go to and I had to walk by. Allison was so amazing! It felt like it was going to be too easy, which made me very nervous. Her spirit and personality just drew me in. She made me feel at ease about transitioning to a new company from all my insurance needs. She made all the necessary transactions. We did very little on what we thought was going to be an overwhelming task. Since then we have had to file a claim with State Farm due to a house issue. We were nervous wrecks, all the things that I have ever heard about filing a claim came to mind. We were so overwhelmed to even make the phone call. The first few steps that we took we knew that we were in great hands. The whole entire State Farm team was by our side the whole way. Phone calls, emails you name it. They were there. Their customer service is one of the best I've ever experienced. I know that their motto is "Like a good neighbor State Farm is there", but it should be "like family State Farm will always be there". Because they have always made us feel so amazing. They have given us nothing but empathy, kindness, patience, and understanding. Even when we had questions or concerns about our insurance coverage, they have been phenomenal. They have always made us feel at ease offering us guidance when we are questioning what we need to do next. They are definitely like the calm of the storm. I know if I call for anything I am going to be smiling and feeling like I am in great hands by the time I hang up. I recently told one of the office team members that I wish I could call them when I'm having other problems, because they make me feel so great by the time I'm off the phone. They truly are like family. Thanks State Farm family. Allison, Kelci, Lauren, Cristina, Jessica, Sam, and Gareth we appreciate you. read more

I've been working with Kelci at this agency! She is top tier - I initially had insurance elsewhere but after experiencing her customer service (and better rates) I made the switch the same day we spoke! So prompt and knowledgeable. Truly a sweetheart. Thanks again for everything! read more

I absolutely love State Farm, I love Allison! I have been with her for years now. She is so personal and accessible. I can text her if I have a problem and she will actually text right back. She also goes above and beyond, if something needs to be signed in person and you can't go to her she will meet you somewhere convenient or literally just come to your home. If she is busy for not available her whole team is also super knowledgeable and actually able to help as well. I have had great experiences with both Victoria and Gareth! They are also Rockstars. Any issues Victoria will stay on top of things and email and call me right away. And Gareth helped me update my policy within 5 minutes and emailed me right after and was so knowledgeable and helpful I was blown away! Best team ever! Not sure how it works but if I were to ever move I hope I'm able to keep the same Agent! read more

Nikia at this office was most helpful. I had called in a year ago looking for a quote. When I ended up with another company she had told me that next year (now) that I should call back and they could give me a better rate. She was very right and ended up with a spectacular rate and. I could not be happier with the service. Professional, knowledgable, and very helpful. Thank you! read more

Excellent customer service! Allison is super nice and helpful. She made sure my policy had all the discounts possible, and was there to happily answer every question we had. read more

I got accosted by Allison who at least cares about her reputation to repudiate my claim. The laws changed in Texas so it is not her fault. Aren't you glad to know that you pay a premium that doesn't cover windshield damage or deer damage, only accidents? I wish Trump would nationalize or do a way with the health and auto insurance that provide so little coverage for such premiums. It's disgusting. Maybe I will shop around other companies but I think it is industry wide scamming or why would it be this way. Disgusted but shifting blame to insurance companies not Allison. I did misunderstand her agent but only because her agent did not fully disclose everything to me. read more

Allison Dickmann and her team are awesome! They are always so polite and thorough when answering my questions. You can tell she really cares about her customers and is committed to providing the best possible service. I've only ever had exceptional service from Allison and the ladies in her office. read more

We are moving to Georgetown from DFW area and we have used State Farm for years. The transfer of our insurance business to Allison has been seamless and well cared for. She is on top of her ball game and worked hard to get us the best coverage at a good rate. We are glad we selected Allison to put our insurance business and trust with. read more

We moved to Georgetown from another part of the state where we had a fabulous State Farm agent who had recently retired. We have a handful of State Farm policies so we told Allison what we needed and what we wanted and she pulled everything together for us, researched our coverage, adding and deleting a few things after discussing her reasoning with us, kept our rate about the same and stayed in touch via phone and email all the way. We find her to be a smart young woman who really knows her stuff. She and her wonderful staff -- Amber and Justin -- know us by name when we walk in the door. If you want a great agent in the Georgetown area, we recommend her to anyone looking for personal service and authentic, old-fashioned customer service. Wow! read more

Allison is a great agent. She was able to save me over $1100 a year on my homeowners, auto and umbrella. I recently added a male 16 year old driver, my son and my rates with Travelers went up a lot. I asked my Independent agent of 10 plus years to shop me and they said that I had good rates with Travelers. Allison was able to compare policies and coverage and get me a great rate to protect the people I love. Allison represents her company well. I am glad she is my agent. read more