I attempted to rent a propertyin Mansfield from this management company. Jay Huntley was the…read moreindividual we dealt with and was strung along for 5 days after being the first to submit an application for the property only to be told sorry we went with another applicant but would be happy to keep us in the applicant process in case the first applicant did not come through. People beware if this scam artist who hides behind text messages. I don't know how this guy makes a living doing business this way STAY AWAY from this management company.

From the owner: Surge Property Management is a premier brokerage firm based in the Dallas/Fort Worth area,…read morespecializing in property management and investment sales. Our mission is to empower our investors with education and insights while delivering exceptional customer service that consistently exceeds expectations. At the helm of Surge Property Management is Jay Hartley, a seasoned real estate broker and investor with over two decades of experience in rental property investments. Jay is an active member of the National Association of Residential Property Managers (NARPM), having served as President, Treasurer, and Secretary of the Fort Worth/Mid Cities Chapter. As a sought-after speaker, Jay frequently contributes his expertise to Realtor boards, advisory panels, investment training seminars, and nationally syndicated radio programs focused on single-family real estate investments. Jay’s servant leadership approach drives our commitment to outstanding service and operational excellence. Under his guidance, we continue to build on our strong foundation of customer satisfaction, sound investments, and maximizing our clients' returns on investment. At Surge Property Management, we are not just managing properties; we are building lasting partnerships and creating wealth through strategic real estate investments.

I am and have been on an HOA Board here in Mansfield off and on for the past 15 years. We have had…read morethree different management companies, one from Dallas, one from Fort Worth and finally the best from right here in Mansfield. Our manager responds to not only the needs of the board but to the residents in our community. Our neighborhood is returning to the great and beautiful place it once was because of the manager's commitment. Josh B Tanglewood

This Shit Hole Company just acquired my apartment complex in OH and it what a joke. There is no…read moreone here to take care of any issues. Water barely coming out of the faucet, and now they are going to charge for water along with doubling the rent. There is dog shit in the stairwell for days, food dumped and thrown on the wall and no one vacuums or sweeps anything up. The glass doors are disgusting. When you try to call or email there is never a return call or email. The lack of professionalism is unbelievable. There will be letters stuck in the door, with whatever crazy shit this month they came up with, not on company letter head, not signed by anyone, no names, not mailed, it's just smashed in your door. The 5 star rating has to be from an employee, because that review is trash. If there was a 0 or negative rating that is what they deserve.

TPM is great! Known the team 10+ years. Great folks, great staff. When repairs are needed at…read moreproperties, they are promptly taken care of. When we meet, the staff is always timely and professional. TPM does a lot in our community as well. From hosting get togethers at their newly remodeled offices, participating in local softball leagues, showcasing small & established restaurants for others on social, frequently donating and gifting sporting event tickets, chairity events, holiday parties etc. If you run into TPM first, take advantage of their team who doubles as a huge help to both investors looking to acquire sfr, multifamily, & vrbo real estate, but also to the everyday first time home buyer or family looking for their dream home. The team has personally helped me with all the above & helped grow my nw to 8-figures! I Highly recommend! A++

Our experience with Nick Teixeira was, unfortunately, one of the most unprofessional we've had with…read morea property management company. Reviewing other feedback, you'll notice a pattern of responding to negative reviews by arguing with or attempting to discredit the reviewer rather than addressing the concerns raised. We rented a home through this company for approximately four years. During that time, obtaining maintenance was consistently difficult. On multiple occasions, maintenance requests were closed as "completed" despite the issues remaining unresolved, requiring repeated follow-up. When we were notified that the homeowner intended to move back into the property, we understood the situation and began preparing to move. However, only a few weeks later, we received a lease renewal offer in error. When we contacted the company for clarification, Nick did not respond directly. Instead, another employee, Shanna, handled the communication. She was consistently professional, courteous, and treated us with respect throughout the process. After we moved out, our security deposit was withheld for painting charges. Throughout the dispute, we received multiple emails and statements containing conflicting information regarding the rooms involved and the amounts being charged. Additionally, we were provided with estimates rather than final invoices or paid receipts to support the deductions. Our experience was disappointing from both a customer service and communication standpoint. We encourage both property owners and prospective tenants to carefully evaluate who they choose to work with, as professionalism, transparency, and accountability are essential in property management.

Leased from them previously and the staff was very hard to deal with . I was always on time with…read morepayments but it was hard getting them to fix anything around the place . Ended up paying out of pocket for my own plumbing , fumigation etc . Very uncaring about anything more than money . Some places are just painted over quickly and nothings actually fixed .

My husband and I love the work and the professionalism from Nathan and his Team. It has been a…read morepleasure working with him caring for our condo and making sure everything fit our need on our vision towards our investment property. His fees are responsible and fair. Thank you for providing excellent service.

Hello. I recently saw on Family Feud there was a FARAH real estate group on my favorite show, and I…read morewas like, I know this could not be these Heffers. These were the single most unprofessional, rude people I have ever dealt with in any type of real estate or apartment, or in almost any business atmosphere I have EVER been to in my life. These people took me to court as a single mother with 4 little children. They were very little at the time. My children are now: one is almost grown and they're Just about all teenagers. BUT I can't believe what this company put me through. They tried to charge me for one of my children getting a toy stuck in the toilet. They had a policy that if it turns out to be my fault, then I would have to pay, so that was known. I called them to fix the toilet because I tried to fix them myself and I just could not do it. So, I called the maintenance man to come fix the toilet. He fixed the toilet. They tried to charge me $450 for getting a toy out the toilet. So, I told him that was not feasible for me at the time and if they could put it into installments. So, I got to the office to sign my installment plan because at the time I was up against it. I'm in a better situation now, so let's continue with the story. When I got to the office, Natalie!!!! I will never forget her name for the rest of my life as we had frequent encounters previously and were talking about every time I tt this female... over the phone where she talked to me very rudely. And I know this is a family-owned business, so keep that in mind as I tell you the rest of the story. So, I arrived at the office to sign my installment plan and she says I'm not going to let you sign this. I said why? She said because you asked me if I was racist and I'm not. I said OK, what does that have to do with my installment agreement? She said Well, if you need to apologize for saying I'm racists or feel I'm racist because I'm not racist." I said, "Well, I asked you over the phone in our last conversation why do you talk to me the way that you talk to me? Did I know you from somewhere or is there something that you aren't telling me, and you replied to me, "No." So, then I then proceeded on my conversation with you Natalie FARAH, to know that you know nothing else about me except for my name and what I look like. (So, at the time I was thin and fortunately I thought I was cute so, it had to have been my skin color, which I am black.) So, she insisted that was not it. So, we were in the office. She asked me to apologize to her before I signed my installment agreement. I told her I will not apologize for how I feel. So, she said, well, I'm not going to let you sign this installment agreement. So, I said, "OK, well, I'm still not going to apologize. So, what are we going to do? How do we move on from here?" She said, "Well, I guess you're just going to have to get out." So, I said, "So you're kicking me and my kids out?" WE LIVED THERE 6 YEARS I said "that's not legal, you can't make me apologize to you to sign something or evict me. That's not legal." So, I left the office BUT before we left, one of my youngest children needed to use the bathroom and I told my children "No y'all come on, these bathrooms are white only." And one of the guys from the back, ((remember I told you they were family owned?)) Comes out rushing up to the front and said that is not true. Our bathrooms are not segregated, I said, "Well, why don't you talk to Natalie about that?" And I left. I took me and my kids out. I was so upset. My heart was racing so bad. I couldn't believe that she wanted to degrade me, to bring me down to a child's level, to make me do something that I didn't want to do, to sign a piece of paper. Well, guess what? Remember again when I told you that they were family owned and operated? Well, they took Miss Natalie's side. One of the rudest people I've ever encountered in a professional environment, in my existence, in life, and I'm 39 years old now. So, the next day I woke up to an eviction notice on my door. I went to court, and I ended up winning in court. I had to get a court appointed lawyer because I couldn't afford one at the time for the $450.00. Even the judge laughed, he said, "y'all aren't going to let her pay this or make a payment arrangement?? You'd rather her leave?!" WE LIVED THERE 6 YEARS Well, just so you know, always make sure you know the laws in your state. If a company or person that's the owner of the property insists that you move, you do have to move. IN TEXAS My rent was NOT late, and you CAN be evicted at any time just like TEXAS is at will with employment, it is also (loosely) with Leasing/renting your lil rights are limited HUNNEY!!! So, they insisted that I moved, over that encounter. And from there, ME and my children had to find somewhere else to live. It was Ordered by the judge, apparently because he felt sorry for me. AND because he even scoffed and laughed at them being so petty

They are unjust and unfair when it comes to pets. They have allowed some tenants to have pets, but…read morerestrict new applicants.

I have been working with Kevin Tran and Linh Tran for 7 years. They manage a rental property for…read moreme in the Dallas Metroplex. They are exceptional! The service they provide is prompt, reliable, professional and really helpful. If there is any problem, they are quick to let me know and also quick to remedy the problem. I have gotten good advice from them to help me maximize my income while maintaining the value of my property. I have had 3 tenants and when a tenant left, they found another tenant quickly, so that I had very little time when I was not receiving rent. They are always very friendly and a pleasure to work with. I recommend them highly!

Kevin was very prompt to any questions or concerns I had with the property. He was very attentive…read moreand got them resolved in a timely manner. I've never had a better experience with a property manager. Thank you Kevin for everything you've done to make my rental experience the best one yet.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

Best real estate team in Burleson, TX! Whether you're…read morelooking for property management, home buying, or home selling guidance the Spears Team is without a doubt your best go-to resource.

Amazing people to work with. If you're in the market to buy,sell or a property management this…read moreteam is the best. They keep you informed on every move. If you have any questions they are always there to help.