I had the pleasure of working with Claire Wiseman. I told her what I needed and at first, we…read moreweren't finding many apartments within the area I suggested. After a quick zip code refresh, we found a great community. Claire, set up my appointment to view the property and I was surprised when she contacted me the day before the appointment to confirm and let me know she would see me at my appointment. I enjoyed touring the property with Claire because she was able to jump and ask questions while I was going down my mental checklist. Even after touring the property, we talked about how much we enjoyed the property. Once I was approved, I let Claire know and even when there was a hiccup with management getting my lease to me, Claire jumped into action to assist where she could. I value Claire as she went above and beyond to provide excellent customer service. Things moved quickly, from the time I was contacted to the time I applied and was approved, was no more than 3 days. Also, I have kept in touch with Claire, she sent me a congratulatory message on move in day. Working with Claire felt as though she was just a friend helping me out. Great vibes all around, I have already recommended Claire to a colleague of mine and will continue to refer my friends, family and colleagues to her.

Judith Garcia is the best , she helped me find and very quickly secure the best choice for me …read more Thank you

My 5 star rating of Tanika is not just because she did an amazing job in selling my house, but…read morebecause she and her entire team orchestrated some great solutions to some tough challenges. I am deeply grateful, and would highly advocate her service. She met and exceeded my expectations.

Sold my house thru Tanika Donnell but later regretted it. I based my selection for a realtor on…read moreonline reviews, which taught me a lesson not to fully trust those, especially the perfect scores (too good to be true). I'm providing my own review so that either (1) others will think twice about hiring her or (2) Tanika will try to do a better job selling their house. She was rude at times and almost did nothing after putting my house on the market. The posting had a lot of typos. Crucial information that typical buyers would want to know were not included. I already moved to a new house, and once when I went back to my old house for sale, an interested buyer arrived and said she didn't know how to get inside the community before she saw us. I wonder how many more buyers we lost due to lack of property details in her posting. When I first signed the contract with her to put my house on the market, I asked her to include the appliances in the sale of the house and use it for price negotiations. After all pricing between buyer was settled, she texted, asking if I'm leaving those appliances in the house. They were specifically mentioned in our contract agreement so why would she ask after negotiations? So, I left those for the buyer "for free" (I'm being sarcastic). As with the other guy who put his review here, Tanika was a no-show during closing. Not a single word from her after the sale. If you are selling your house, you should trust your gut if you feel she isn't the right person to hire.

Communication was terrible tried to push our escrow closing from a Thursday to the next Monday…read more When we had told them that we could not sign on Monday due to a scheduled surgery, they sent docs for signature however had our phone number as our social listed. We have had to initiate all contact with this company. We will be sure to avoid this company in any future real estate dealings.

1. Even though we wore masks coming in, the person who handled our closing, Deborah Fitzer, neither…read morewore a mask nor inquired if we would like for her to wear a mask. 2. We signed papers on Wednesday morning. Wednesday afternoon, they informed our Realtor that ours was in the queue to receive the wires. We got the same story on Thursday. It turns out that they didn't even receive the buyer's funds until 11:50 AM on Friday. So, for 36 hours, they were telling our Realtor that they were processing our wire when they didn't even have the funds. We have done dozens of real estate closings both as buyers and sellers over the past decade and this experience with this title company was, in our opinion, easily the worst one we've ever had. I would be hard pressed to envision a scenario where we'd ever use this title company again.

Working with Holly and her team made the sale of our childhood home a smooth, understandable, and…read moreachievable goal! Holly and her team patiently explained every step in the process, guiding us with their real estate knowledge and expertise. We are grateful for their guidance as we maneuvered through what at times, were emotional decisions. Holly and her team went above and beyond in so many ways, providing valuable information, responding promptly, and guiding us on how to prepare our family home set up and ready for showing. We did everything they said, and our home sold in the first weekend! Thank you, Holly and team, for all your hard work, honesty, guidance, and patience. We will be forever grateful.

Off and on for 15 years, I have been looking for a house and Holly has been the professional that…read morehas been so patient to finally get me to the point of buying my new home. She also made every aspect of buying this home some simple. She was vigilant in crossing every "t" and dotting every "I" to make sure that my interests were protected. The team that was in the background was equally wonderful. They are professional, knowledgeable, and paid attention to the details that many would have let pass. I now have a beautiful new home and I thank Holly for helping start this new chapter in my journey

You guys were amazing agents from beginning to end. You didn't skip a beat, and always had answers…read moreor suggestions. It was truly a pleasure working with you guys. My agents for life. Thank you for the gift.

John and Raquel have been excellent to work with. John was always available to answer any…read morequestion, no matter how large or small. Raquel made sure that our home got maximum exposure on social media and real estate sites. They are easy to work with, gave expert advice and make a great team. They are very knowledgeable in real estate procedures. They have become good friends, not just real estate agents.

NEVER again will I use this company. I tried using them on two different occasions. The first time…read moreI was moving from Victory Park to Uptown. I had viewed a few properties on my own but it became so time consuming I decided to reach out to this company to give me a hand. I had four months before my lease ended. Im a planner so I wanted to look at places and get an idea for current market rate (yes i know it fluctuates) at the current time. The agent at this company told me it was ridiculous to look right now because I wasnt getting a logical idea for pricing and openings for when Id actually be moving. Id already established that I didnt care. If I found a place I liked I was willing to pay more or downsize if that be the case. I was bothered by this agents response so I used a different company and found a great place. I decided to move to a larger apartment in uptown. I decided to give this company a second try. My mom always told me to give people a second chance before you write them off. I dont even have words to describe the agent Ruben that attempted to help me. I explained to him that the list of apartments he sent me were apartments Id already visited on my own and that his prices didnt match up to theirs. He basically pulled what was off their website and sent it to me. Any idiot can do that! I went into a few apartments before contacting him to see what they could offer and the amounts offered were different than what he told me later. His excuse was "prices change daily." Ok sure. Then why are you quoting me at a higher price each day than these properties? I can call them and they still quote me at a lower price. My other complaint is that his list was very minimal. He didnt list all properties in uptown. I did better on my own driving up and down McKinney. I told him I found a place on my own and I appreciated his attempt but I wouldnt be needing him anymore. He emailed me back asking if I would put him down as the referral person. Im sorry what?!?! You want me to put you down as the person who reffered me when you arent even the one who found the apartment?!?! I dont think so! Why should you make money off of me for doing less work than what me as the client did? A few months later I received annoying emails from him that were clearly mass emails asking to use him and refer him. There was no opt out option so I emailed asking to be removed. I got no response back. I kept getting these emails. So I replied again asking to be removed from his mailing list. I got a nasty email back saying he didnt know why i wasnt removed and he'd love to remove me immediately. Awesome! So Im removed right? NOPE! I received another email! I finally reported him to the FCC for failure to provide an opt out link and for repeatedly emailing after request to stop. I still received emails for months till one day they all of a sudden stopped! Thank heavens! I will never use this company again and I do not encourage using them. if you're looking for an apartment in uptown go by word of mouth or drive up and down McKinney and the side streets!

Ruben has helped me find great apartments for two years in a row! He knows what's around uptown and…read moreis very familiar with all of the communities and what they have to offer. He will do his best to find the best apartment for you and your specific needs. I highly recommend urban uptown, they are super friendly and helpful! Oh yes, I failed to mention that they pay for part of your move! A++

Valerie Kane was wonderful to work with throughout our escrow. She was detail-oriented, responsive,…read moreand always on top of every step of the process. She kept us informed from start to finish, making everything smooth and stress-free. We truly appreciated her professionalism and would highly recommend her and Capital Title!

The most unorganized title company I have ever dealt with in my entire life. I have spoken with…read moretheir receptionist Delora regarding the same issue over 10 times and it is not resolved. They are holding over $100,000 in funds and can't even return a phone call. I wouldn't recommend this company to my worst enemy.

This place is the worst apartment complex ever! I recently moved out, and now I truly see the…read moredifference, do yourself a favor and stay away from this place‼ Here's why : The manager, Amerika, was not only rude and manipulative but also seemed to despise her job. She had a consistently bad attitude and was quick to become defensive and angry. This led her to enforce a strict email-only communication policy, effectively preventing me from calling her or speaking directly. This approach made resolving issues extremely difficult and was frankly, against standard practices for any complex. I have proof of all of this through emails, photos, and videos. On top of that, they placed a family of four in a one-bedroom apartment directly above mine, which caused constant noise. When I complained, Amerika dismissed it, saying that noise is just part of apartment living and that I should buy a house if I wanted peace. Plumbing problems were nonstop. The boiler in my patio storage constantly failed, causing water shutoffs, unbearably hot water, and eventually major leaks. At one point, my bathroom floor had to be torn up, leaving me without a bathroom for days, and I received no reimbursement. Later, a boiler leak of hot water ran for more than ten days in my patio before being fixed, which forced me to report the situation to the Texas State Board of Plumbing Examiners. Overall, the last year was a nightmare. I never felt safe at home due to constant problems and harassment. Even after breaking my lease and paying extra costs, I was forced to stay for additional months and live elsewhere because the conditions were unbearable. It was a terrible experience, and I wouldn't wish it on anyone.

The property is extremely clean and kept up. The maintenance is extremely friendly and works…read morequickly to make sure any maintenance request you put is done within in a timely manner especially when you have maintenance emergency during the night. Management is great on keeping you updated on anything that may be happening on the property and assist you with any questions you have. I have lived in these apartments for almost 11 years and have been happy every year.