I know this sounds a little over the top, but these guys are the best service company of any kind I…read morehave ever done business with. My wife and I own about 80 acres of forest land which we have owned for many years. During that time we worked with several different foresters to get advice about managing the property. They were all fine, but we never really got a feeling we had an expert partner helping us with the property. That all changed when we brought in Luke Machtolf of Northwest Management. We sat down together and talked about what we wanted to do with the property. We then paid them to prepare a management plan which turned out to be a detailed, professional study of our property which explained in lay terms what we had, what the problems were, and what their recommendations were on how to get where we had said we wanted to be. This recommendation was substantially different than what we had received from our prior forester and was fully supported in the plan. Luke also showed us on the ground what he was talking about in the plan. We then hired NMI to do a cruise of the property, which resulted in a detailed estimate of both the volume of timber on the property and a detailed summary of what we could likely sell the timber for if we followed their recommendation, what our logging and related costs would be, what our reforestation and other costs would be, and what we would net from the project. We took Luke's advice on how to proceed and Luke then brought in a logger (see related review for Rich Richmond Logging in Chewelah) who did just an outstanding job. Luke supervised that project and held our hands the whole way as we worked through a number of different issues that came up (mostly neighbor issues) during the course of the project. NMI administered the financial end of the project and provided us with readable periodic reports showing the timber sale proceeds, payment of the logger and other expenses, and our net proceeds. All of this was done very timely and exactly as promised. At the end of the project the financial projections were perfectly in line with the estimates Luke had given us many months before. We view Luke and NMI as our long term partners as we continue to manage this property over the next decades and we just could not be happier with their work or the outcome. We were stunned to see how much better the property looked, even though we ended up taking off far more trees than we would have ever expected to harvest. Great financial results and an improvement to the property both now, and in the future as we grow stronger, disease resistant trees which are better suited to the property. If you are looking for someone to work with you to manage your forest land these are the guys you want.

Dishonest to both owners and renters. Experience from owners side of things--gave inaccurate advice…read moreresulting in loss of income.

My experience with Julie the manager was,a nightmare. The lies and cover up of bugs, mold, fungus…read morenot to mention the downstairs person placed her dog poop in front of the back yard gate to "pick up later" this never happened. It was done to keep others others. Julie never took care of this matter. The lies and cover ups were endless. From bugs, to sewer issues and beyond . For my dog and i it was devastating. others.

We just completed our 3rd real estate transaction with Mike Church as our agent. We can't review…read morehim highly enough! By following his advice, we've made quite a bit of money in real estate profits over the past few years. In addition, he helped us find the perfect piece of Palouse paradise, gave us recommendations for builders (the one we chose is wonderful!) and helped us find a credit union who did a creative loan so we could buy the property before selling our home. Mike sold our friend's home in 1 day for $10,000 over list price. He sold our home in 1 day, for full price, in the middle of a pandemic. Kathryn did an amazing job helping us stage our home as well. What sets Mike apart, in our opinion, is the way he gives advice. He thinks things through, does his research and gives an answer based on facts, not predictions. As a result, his listings sell immediately while comparable homes sit on the market for days and weeks. We know if Mike tells us something, it's accurate because we've seen his statements proved true over and over again. We highly recommend not picking a Realtor because they're a friend of a friend or someone you went to school with. Pick someone because they know what they are doing and have a proven sales record. You won't be sorry!

I would not recommend Kestrel if you are looking to buy or sell in Moscow. This is owned and…read moreoperated by realtors that have deceptive practices. There are other realtors in town that will give you exceptional service. I was shown several houses by a realtor at Kestrel named Brian Howard, and the things he told me about the homes were blatantly untrue. It was as if he were hiding something about the properties with me. I asked several questions about a code violation, and his story changed Every time he answered. I have never had business dealings with such a charlatan in all my life! Take my advice, and do real estate business with another company. I would give them Zero Stars if I could !!

Talis was super helpful and was great at taking videos of various properties. Even though we…read moreweren't able to visit in person we had a positive and great sense of the properties being shown to us. He walked through mud and climbed up some sketchy barn stairs just to show up rooms

Excellent, Talis was great. Would recommend to our friends and family. We appreciate the entire…read moreStory Real Estate team.

Positive points for a responsive maintenance request system through their online portal…read more Negative points for their staff's terrible customer service. I've had their staff yell at me, hang up on me, and threaten me when I've called with honest questions about billing or updating records. This behavior is unacceptable given how much I fork over to them in rent each month for a unit that doesn't have a single conforming bedroom (there is no door and no closet!).

Does not care at all about tenets, and treats you like an inconvenience when you reach out with…read moreconcerns or issues. Absolutely horrible treatment. Here's my wife and I's experience (rented for 1.5 years): Maintenance entered our building without notifying us and then left our back door open and front door unlocked in the winter, jeopardizing our sense of safety. We reached out to Team Idaho because we were mortified and management would not take any responsibility for this and instead made excuses and would not acknowledge our concerns. When pressed further they offered to make it right, but then never responded to our request, which was an extension to resign our lease. Instead, they cancelled our lease renewal, kicking us out and never responded to any of our emails regarding this treatment. They took as much of our deposit as possible, massive fees for 'not keeping the utility bill under our name' when it actually was, and when I called the city to verify this and sent them proof they make new reasons for taking your money. I have NEVER been treated this horrible by any company let alone a property management company. All of this treatment was from the supervisor, Merida. I should also mention during this time that my wife was pregnant and they had absolutely no care for our well being, safety, and trust. This company only views tenets as an expendable monthly income, and not as people. I would not recommend them to anyone. They think all their renters are naive college students and they make a business out of taking advantage of them. Being a local, I highly advise anyone reading this to look at other options.

Sean Wilson ! Was and is our realtor! He was the listing agent of the property we purchased…read more Sean is a pleasure to work with. He goes beyond what most people do. Sean made phone calls helping us set up survey. He made recommendations of companies to use and got us connected with the county highway inspector and the power company. When we were telling him what we needed from the survey company, he made sure they understood what we were asking for which helped save us some money. He personally delivered forms to the county, which expedited the process. Well after closing we still call asking for advice and recommendations! Highly recommended!! Dan S

I worked with Jessica Dahlinger to find a home...and she was AMAZING! She was professional,…read moreknowledgable...and extremely personable...everything a first time home buyer could ask for, and more! She made the process easy, and calmed all my crazy first time homebuyer nerves. She was able to walk me through the process with grace and ease...truly making me feel well taken care of. I would highly recommend anyone starting their search of new home ownership to begin with Jess...she won't disappoint!!! I couldn't be more impressed with a realtor! It was a FANTASTIC experience!

Generally rude customer service. They office doesn't seem to have things together, and they are…read morereally overpriced for the area. When I moved in (late because my apartment wasn't "ready yet" and I had to pay for additional storage) the apartment was filthy. They sent some teenagers to come clean it again, it was still filthy. I ended up having to mop/dust/clean it myself before unpacking. Completely unapologetic about the entire situation. Oh, and your rent will go up every year for absolutely no apparent reason. Refused to give me a copy of my lease upon renewal unless I paid for it. Any communication with them must be over email, they will deny anything said/agreed upon over the phone. They will also ignore your emails. Somehow they decided that the owner of the property would be the go-to for everything, even though I didn't have a lease signed with them. Having the owner come down and ask me if I am "f***ing retarded" was ridiculous. They also make up the need for paint-repairs when you move out. TAPE EVERYTHING. Take photos of everything. Do whatever you can to rent with another property company. This place is a nightmare. Even the professors in my program tell students to not rent here.

I hope i can save someone a LOT of heartache and a lot of money by advising anyone out there NOT to…read morerent any property from University City Property Management. They took our son's $2000 deposit PLUS sent him a bill for an additional $4804 for miscellaneous bogus items like a dirty sink, floor, and fridge. Look at their Goggle reviews. They all say the same terrible things. As we found out by talking to 2 lawyers, they are the only ones going to make any money, so sad, so the scamming will carry on by this company.

We bought our first home with the help of Key Properties, and Bill Church as our realtor. What a…read morepleasure! Bill helped us from start to finish, and gave us good advice. I highly recommend Key Properties! All the folks that work there are top-notch!

1.) We listed with Wayne for much, much, much too long before I reached a point in life where I…read morecould take more interest, and found out that the property was not even listed online or marked with a for-sale sign. 2.) We talked with Mike at length to find out his plans and interest level before listing our Palouse property with him. We loved his marketing plan and his promises to be upfront and communicative with us. The updates ended soon after listing. His promises went no farther. We gave him a chance... much longer than we should have! but ended up wasting a year before we listed with another realtor while he left our property untouched.

I have never left a review on yelp before, but I feel compelled to warn anyone who is considering…read morerenting a property managed by this company. . . Don't do it! Seriously. I'm still waiting for the return of my deposit, and I will probably have to take them to court. I am ready for that, however, as the crusted filth I encountered throughout the apartment when I moved in told me a lot about their standards. I have LOTS of pictures, as well as exhaustive documentation of every correspondence I had with them over the past year. Also, unless you think that "the plow broke down" is an adequate reason for failing to shovel the parking lot for the entire snowy winter, their maintenance standards are terrible. And that doesn't even mention the dog poop everywhere, or the only marginally functional laundry facilities. P. S. If I could have left them zero stars, I would have.

I recommend renting through Welcome Home; my roommates and I never got hassled and always had a…read moregood experience working with this company when filing work orders. Fair pricing and consistent, timely assistance.