Dishonest to both owners and renters. Experience from owners side of things--gave inaccurate advice…read moreresulting in loss of income.

My experience with Julie the manager was,a nightmare. The lies and cover up of bugs, mold, fungus…read morenot to mention the downstairs person placed her dog poop in front of the back yard gate to "pick up later" this never happened. It was done to keep others others. Julie never took care of this matter. The lies and cover ups were endless. From bugs, to sewer issues and beyond . For my dog and i it was devastating. others.

We bought our first home with the help of Key Properties, and Bill Church as our realtor. What a…read morepleasure! Bill helped us from start to finish, and gave us good advice. I highly recommend Key Properties! All the folks that work there are top-notch!

1.) We listed with Wayne for much, much, much too long before I reached a point in life where I…read morecould take more interest, and found out that the property was not even listed online or marked with a for-sale sign. 2.) We talked with Mike at length to find out his plans and interest level before listing our Palouse property with him. We loved his marketing plan and his promises to be upfront and communicative with us. The updates ended soon after listing. His promises went no farther. We gave him a chance... much longer than we should have! but ended up wasting a year before we listed with another realtor while he left our property untouched.

I've known Shannon for a while and always appreciate her how friendly and professional she is. She…read moreis responsive, knowledgeable, communicative, and works so hard for her clients. Working with her is a pleasure! I would definitely recommend Shannon if you're looking to buy or sell!

Does not care at all about tenets, and treats you like an inconvenience when you reach out with…read moreconcerns or issues. Absolutely horrible treatment. Here's my wife and I's experience (rented for 1.5 years): Maintenance entered our building without notifying us and then left our back door open and front door unlocked in the winter, jeopardizing our sense of safety. We reached out to Team Idaho because we were mortified and management would not take any responsibility for this and instead made excuses and would not acknowledge our concerns. When pressed further they offered to make it right, but then never responded to our request, which was an extension to resign our lease. Instead, they cancelled our lease renewal, kicking us out and never responded to any of our emails regarding this treatment. They took as much of our deposit as possible, massive fees for 'not keeping the utility bill under our name' when it actually was, and when I called the city to verify this and sent them proof they make new reasons for taking your money. I have NEVER been treated this horrible by any company let alone a property management company. All of this treatment was from the supervisor, Merida. I should also mention during this time that my wife was pregnant and they had absolutely no care for our well being, safety, and trust. This company only views tenets as an expendable monthly income, and not as people. I would not recommend them to anyone. They think all their renters are naive college students and they make a business out of taking advantage of them. Being a local, I highly advise anyone reading this to look at other options.

I want to be honest and say that I feel very taken advantage of by this company. I don't like…read morewriting negative reviews at all but this must be said. If they are going to charge me a full month's rent off my deposit and then not explain it in the documents how am I supposed to feel? They already charged me for rent then said it was for the last month after I asked. If you can avoid renting from them then do yourself a favor. SCAM.

Very unreliable and unprofessional. Filled out an application and within 2 months got a response…read moreback after contacting them multiple times. Complete waste of time and a joke!

Liars and thieves. Buildings full of code violations, safety hazards, mold, etc. Repair scam…read morerunning with friend of owner who has no qualifications and brings his daughter to jobs. Local home inspectors refuse to inspect properties because they've been paid off. Huge scam, avoid at all costs.

Jennifer did an amazing job selling our land recently. We had listed it a couple of years ago…read moreusing another realtor with no success. When Jennifer got it, she jumped right in, getting things done and making in-person contact with buyers, county officials, etc. Our land sold quickly without a hitch, and with us being several states away! Her dedication, caring and expertice made all the difference. Definitely the best Realtor we have worked with so far. Interesting about the negative reviews, the person appeared to use 2 different logins to complain about the same thing on the same day. Wonder who's the unethical one... At any rate, I would not hesitate to recommend Jennifer O'Brien for all your real estate needs. p.s. She even charged less than the previous realtors!

We have had a marvelous experience with Jennifer O'Brien as our realtor, helping us to buy the home…read morewe so dearly wanted. She educated us about the different types of realtors and how they do or do not advocate for one buyer or many. We really needed someone to advocate for us because of such a pressured market. Fortunately, with her help at every turn we managed to get through all the stages. If I sent a text or left a message, she got back to us within minutes. She is an incredibly congenial and helpful professional with a deep knowledge both of Moscow and local real estate. Highly recommended!!

I have never left a review on yelp before, but I feel compelled to warn anyone who is considering…read morerenting a property managed by this company. . . Don't do it! Seriously. I'm still waiting for the return of my deposit, and I will probably have to take them to court. I am ready for that, however, as the crusted filth I encountered throughout the apartment when I moved in told me a lot about their standards. I have LOTS of pictures, as well as exhaustive documentation of every correspondence I had with them over the past year. Also, unless you think that "the plow broke down" is an adequate reason for failing to shovel the parking lot for the entire snowy winter, their maintenance standards are terrible. And that doesn't even mention the dog poop everywhere, or the only marginally functional laundry facilities. P. S. If I could have left them zero stars, I would have.

I recommend renting through Welcome Home; my roommates and I never got hassled and always had a…read moregood experience working with this company when filing work orders. Fair pricing and consistent, timely assistance.