My brother took his custom gaming PC that I built to this store after the IFIXIT in Tilton NH…read moremessed up the new CPU cooler he needed installed. I would have normally done it but I moved to Kansas. They couldn't even tell the difference between JCOM header and JUSB header. How about learn to read a manual if you've never installed something...They charged him $150 for something not working 100%. I had to help him over the phone on facetime. This place needs to give him a refund it's horrible stay away at all costs. I was talking to my brother the whole time. I used to live in Laconia and I used to own my own computer business for 6 years in California. This is a legit review my twin brother just isn't the type to write reviews. You should have given him a refund and did your homework. You just tucked away the 9pm usb header and 3 pin RGB cable. He bought that cpu cooler because it had the digital thermostat built into the CPU cooler. I built that pc so I know. He was pissed your guys messed up his cable management also.

Excellent service. Kept me informed at every step. Very reasonable cost. Will use them whenever I…read moremight have a future need.

Used Byte Above over a year ago to repair my old lap top. Used them again last week to transfer…read moredata from the old Dell to a new Toshiba, and help me to quickly understand windows 10. Always on time with appointments,, and truly seems to work 24/7. Their rates are good, and they take their time to work with those of us who are not computer Guru`s JB

From the owner: We're geeks (personable ones). Because we have 25 years of experience futzing with them, we know…read morehow to do stuff with computers, including yours. That's pretty much all you need to know. But, in case you're curious, here's a little more info: A Byte Above is owned by longtime New Hampshirite Kevin Eastwood. We had 4 stores in New Hampshire and Vermont. We woke up one morning and realized we spent over $35,000 per month to keep the doors open, and it would take us a week to fix your computer. We were majoring in minor things. All the time you, the customer, were doing most of the work, by taking the computer apart and taking it to our store and then you have to pick it up and take it to your home or office and put it all back together again. All the time, you were hoping that the problem WAS in your computer and not in a cable or something in your office. We closed all the stores and went on the road because that's what the customer needed. Also, driving around in our customized vehicle with a duck on it makes us look cooler than being perched behind a shop counter.

This guy is amazing he helped me choose the best parts for my new desktop and, he put it together…read morefor me for a fraction of the price at what you can find at BestBuy or Walmart.

Quick response. Knowledgeable. He was able to resolve my computer issue. Will use Monadnock PC in…read morethe future.

From the owner: Call today to set up an appointment for computer repair or new computer builds.read more

I always have the most pleasant and professional experience at the store both with Elena and Ian…read more Elena is ready to answer any complicated question you might have. And Ian was amazingly helpful last time I visited the store. I thought I would have to go all the way to Manchester to fix my old iPad that all of a sudden stopped working. That would have been a long ride to fix one issue. On my way there I decided to try my luck at Lakes Region Computer store first. Ian was super helpful and after 30-40 minutes to my great surprise he fixed all the issues I had. He invested his time even after working hours to get my problem resolved. In our time when we are so dependent on tech devices it's a real blessing to have knowledge help right at your community. Would gladly recommend the store to everybody where each and everyone is so nice and helpful!

I brought my computer in for repair in November and was told the repair could be done once a part…read morewas ordered. After waiting, we contacted the business and were told the part order had been canceled and needed to be reordered. This same issue happened two more times, with zero communication to us each time -- we only found out because we called. We contacted the business multiple times and were often told the repair technician was not available. After more than 60 days, we finally received a call claiming they had never received any messages from us -- despite the fact that they still had our computer. Reluctantly, we agreed a fourth time to proceed with the repair, only to be told that the original part would not work and that a more expensive part was now required. After that, several more weeks passed, and 3-4 messages were left with no response. When we finally spoke with Dylan in Tech, he placed the blame on us and denied that we had made multiple attempts to contact them. This lack of accountability and communication was unacceptable. I would not recommend this business and will not use them again. We have since contacted another computer repair business in Laconia, and the difference in professionalism and respect has been night and day.

When I called I talked to Dave. I'm pretty old and I can tell you for sure you will never deal…read morewith a nicer guy. My printer became disconnected and I was so upset because I'm only on Social Security. I found him here on the net and decided to take a chance. Boy am I glad I did! He fixed it on the phone to see if we could resolve it. He did and I wanted to pay him but he said he was good. But I am a customer now forever. I know he saved me at least $75. I would have gladly paid the money to be treated with the care and concern he showed me. Thank you so much Dave.

From the owner: Our business specializes in computer services in your home or business. Why bring your computer to…read moresomeone when we will come to your door and service your needs right there with you. You can watch, ask questions, or just leave us to do what you need done. One call is all you need to get the job done right the first time.