First, I have to SHOUT FROM THE MOUNTAIN TOP THAT JOCELYN DEBOLT HAS MADE ME A CUSTOMER FOR *LIFE*…read more(so Discount Tire better keep her around) I'm on a really tight budget at the moment. Needed some tires I had picked up off Marketplace put on the rear of my dually truck (cords were coming through and nearly bald on the outer tires) and had no idea where I could go to do this because I thought the tire shops would only help you if you purchased tires from them. A friend told me I had to go see Jocelyn at Discount Tire in Burnsville. She not only had compassion for my current situation ~ she went above and beyond for me. I was humbled by her kindness and amazing customer service skills. I ideally would've loved to put all new tires on the truck since I pull a 5th wheel, but she never once pressured or tried to upsell a thing. Truck was ready to roll within an hour and when I'm back on my feet you can BET I'm going to see Jocelyn for all new tires for the truck & will refer everyone to this location to see her! THANK YOU!!!

Came to get new tires with ab appointment. I was told an hour and car wasn't even looked at yet…read more Five people waiting in line one person working counter. Absolutely ridiculous!

Consistently great advising and service. I've bought 4 sets of tires for various family cars and…read moretrucks, and they helped me each time.

This place impresses me every time. There is always someone ready and waiting to help. Tonight I…read moregot a flat tire not far from there thankfully so I was able to drive my car straight there. They were closed. An hour passed closing but a few people still inside. They let me in and still checked me in and told me to wait for my ride inside since it was cold out. And said they would take care of it first thing in the morning! I just got new tires a month ago and it's all covered under warranty. Amazing service! Above and beyond. These people love their jobs which can only mean it's a great company to work for also.

These guys are highly capable! They were able to unmount a difficult set of fifth wheel tires when…read more4 other shops were unable to. Kudos to Mathew.

Our local tire shop ordered 4 new tires for our RV from Pomp's Tire Service in Savage Minnesota,…read moreover a week ago. The first "guaranteed" delivery date of the tires, came and went... NO TIRES. Then, since we were scheduled to leave town on a specific date, Pomp's GUARANTEED that they would express ship the tires to us by Wednesday on the Speedee delivery truck. The Speedee usually delivers to our shop by noon - so when the tires did not arrive - a phone call to Pomp's again "GUARANTEED" that the tires were on the delivery truck! Yep - NO TIRES! Apparently - they did not get shipped even - because a manager took the tires off of the express shipping as it would be "too expensive"... So - still no tires - however, we are GUARANTEED AGAIN - that they will arrive Thursday morning at 7:30am... Well, if I had to do it over again - there would not have been this other chance even given to them (but, you know how it is when your husband deals with the automotive place...always a bit too nice!) Needless to say - THE TIRES STILL DID NOT ARRIVE! You have got to be kidding me! For a company to KNOW that they messed up - for an account that orders many tires from them all the time - and to treat them like this. I would expect more from a company to make the "bad situation" end up right. Around every corner - they made it worse, and worse. At least if they would have said they just can't get the tires to us AT ALL, we could have had them days earlier from another supplier. Now, our vacation will be delayed - as the RV sat in the shop with the tires off - waiting for the new tires to arrive so they could be quickly put on. We were supposed to leave early Friday morning - but will only get the RV with the new tires back now on Thursday afternoon. Have you ever packed a motor home? It takes a bit of time. It wouldn't be so bad if this trip was just a standard family vacation - but it is a business trip as well - so I HAVE to be in a certain location, by a certain date. NOT COOL! I would ask your local mechanic if they use Pomp's and ask for a different service to be used if they do!

I am very impressed with the entire experience I had at Jurek Automotive. I had brakes (pads &…read morerotors) replaced on my pickup truck today at Jurek. The brakes work great, the price was what I was quoted, the work was finished when it was supposed to be, and the use of the loaner car made this a bonus. Nice job Carl.

Carl is professional and honest. I would highly recommend this company to anyone who wants a…read moretrusted mechanic. I will use them from now on even if I have to drive 45 minutes. price is fair.

Needed my brakes and rotors done asap. Was on a tight budget and very minimal spare time...These…read moreamazing men fit me in and completed all things to be done in an amazing time frame. Working things out so I could pay for it in full as well. I am truly appreciated of all there hard work and dedication!!!

I bought a full set of tires here a couple of years ago, feel like I received them at a good value…read more Now when I need tires rotated I've always have had ease in scheduling appointments. This business seems genuinely trustworthy.

Update: The shop has resolved this matter to my satisfaction. In hindsight, I am confident that…read moreGeico was the bad actor in this situation. I no longer use Geico but I still trust this shop because of their honesty and transparency. The management here cares about its customers. ------------------------------------------- I had damage to my headlight mount and took my car here as part of an insurance claim. I would have never gotten this repair done because the estimate from Geico (that I provided the shop) was 1147, for something I would have just ducked taped had I not thought I would only be on the hook for my $500 deductible. I send the shop my estimate from Geico, they tell me they'll work with Geico if anything doesn't add up correctly. The part turns out to be on back order and arrives 3 weeks later, I take my car in, a few hours later I pick my car up with a bill for $1930. By this time, Geico had already sent me a check based on their estimate. Geico says the shop over charged me on both parts and labor. The part should have been just over $1000 but the shop charged me $1461, and labor in the area averages $65/hour but this shop charges $145/hour. Geico is refusing to do anything about it and the shop, as of now, is going with "these are our rates, we are a business, blah blah." Shame on me for not doing my homework. I trusted this shop as I had brought my car here many times for regular maintenance but I was clearly gouged and very disappointed with my experience.

Oil change and air filter change. Great service. The first time I went to them, it was after a…read morescheduling snafu at another auto garage, and they worked me in same day. Good communication both in person and via automated reminders. They have a coupon book that one can purchase, that I will likely buy to save money on repeat visits.

I took my car to Tires Plus and it was honestly one of the worst experiences I've ever had at an…read moreauto shop. Everything was overpriced from the beginning. Simple services were quoted way higher than anywhere else and it felt like they were trying to charge extra for every single thing. The communication was terrible, the pricing made no sense, and I left feeling completely taken advantage of. Nothing felt transparent and it seemed like upselling mattered more than actually helping customers. STAY FAR AWAY FROM THIS PLACE. They upcharge everything and make you feel like you have no choice but to pay it. There are way better shops out there that are honest, fair, and actually care about their customers. I will not be going back.

Brought my car in to have the brakes inspected after being told by another garage that my brakes…read moreneeded replacing. They then claimed that there was very little wear remaining on the pads. Today, I bring the car into a reliable garage and have been told that I may have as much as 12,000 miles of wear remaining depending on driving habits. It would seem they're after your money and not at all honest with their assessments.

I went to Valvoline for an oil change. They were putting air in the tires and the back two tires…read morewouldn't except air. They told me the tire stems needed to be replaced. The guy said he had the same thing happen and took his vehicle to Discount tires, they replaced it for free! He told me where two different Discount Tires were. He added that he hadn't even bought his tires there and they did it for FREE! I thought I'd go to Tires Plus, because that's where I bought them. BIG MISTAKE for an older lady like me! They replaced the two stems--$40!! Then the guy told me my wipers were shot and needed to be replaced. I told him they were all brand new. (Two had been purchased two weeks prior and the third I had just bought at Valvoline the night before!) He shrugged his shoulders and gave me a smirk! He said my oil filter needed to be replaced. The night before, the guy at Valvoline SHOWED me the filter and said it had a lot of life left! Oh! And and he said the tires were all in bad shape! My tires are fine. I found out another place charges $3 a piece for the same thing. Quite a difference! I believe it's because I'm an old lady and he figured I wouldn't know of other deals' around town. So buyer BEWARE if you are older and female! I will NEVER go back there. And so sorry I ever bought tires from them in the first place when they don't back them up!

I had my oil changed on my 2022 Mazda CX-5 non-turbo at the tires plus in Burnsville MN on County…read moreRoad 42 on 08/07/24. When I dropped off the car they were messed up on what oil goes in the car and told me their computer system had lost all record of this. I communicated with them and determined it was the 0-20 full synthetic. Which should be 4.8 quarts. I picked up the car and drove it for 900 miles when my low oil light level came on. I added a full quart to the car and it seems to be okay, but that is TBD. I immediately got an oil change somewhere else. Drove the car and after another 1000 miles, there is no loss of oil. This store is messed up! They did NOT put the proper amount of oil in the car and I am even skeptical that they put 0-20W vs 5-20W in the car! They DO NOT know what they are doing. I would sue if I could but you make us sign the waver when we pick up the car so my only recourse is to place reviews across the internet will attest to how they are a bad place to do service.