Talked to Kim. Helping my elderly aunt to order an arrangement for a funeral. Kim was very patient…read moreand accommodating. Would def recommend this florist if in need. You will enjoy the experience.

If I could give this review 100 stars, I would. I called this florist based on other reviews and…read morepictures, and I was NOT disappointed! I'm out of state and was wanting a special bouquet for my mom's 75th birthday. I've ordered from other local florists in the past, as well as online florists and have always been underwhelmed. Kim was polite and stated she would put something special together for my mom. My mom was so excited and couldn't stop talking about the beautiful arrangement she received. I'm so grateful that even though I wasn't able to be there for her birthday, through Kim, I was able to make her day special! Thank you so much, and would 1,000% recommend!

I ordered flowers today from Debbie's Designs Florist & Gifts for a friend, and I couldn't be…read morehappier with the experience. I was a bit nervous ordering online as someone not local since I've been burned before, but this was truly FANTASTIC from start to finish. They had a great selection to choose from, and the bouquet I ordered--the Botanical Beauty Bouquet (Premium), looked exactly like the photo when it was delivered. That alone was impressive. What really set them apart, though, was their thoughtfulness. They asked for the recipient's phone number so they could confirm she would be home to receive the flowers, especially with the storms today. This is such a smart and customer‑focused policy. Far too many times, flowers are left on a porch in extreme heat or cold, which completely defeats the purpose. Debbie's Designs clearly cares about ensuring the recipient gets a beautiful, fresh arrangement in perfect condition. Bravo to the team! I don't live in the Crown Point area, but I will absolutely order from them again anytime I need to send flowers there.

I called at 9:30 AM and very short notice asked if they could have a vase full of flowers sent to…read moremy wife by 12:30 and I asked if they could receive pictures of some thing I wanted and they helped me out and they had the flowers there within an hour and a half and I know they were busy because it was prom season but yet they still went out of their way to assist me when other flower shops in Crownpoint told me sorry they were too busy

It was early Saturday morning on January 10. A delivery person showed up at my door with a dozen…read morebeautiful, vivid red roses and a balloon that read "Happy Birthday." The roses were fragrant, beautiful and huge. They lasted until January 19th, and I enjoyed them every minute! Frankly, I was impressed with the size and overall arrangement of the flowers. Family and friends who contacted me via FaceTime to express birthday wishes also loved the beautiful roses. I hope to receive more flowers from Merrillville Florist and Tea Room in the future.

This is a really cute place and the staff is very friendly. I did not love the food, unfortunately,…read moreand it is missing some of the elements of a good tea room experience. They had no clotted cream for the scone and they only make a particular flavor of scone each month. You can't just get plain scones. The cream is listed on the menu. The scone and the pumpkin bread were both good. Using cheap tea bags is not good though. All they have to do is use a teapot with a diffuser and you can even let it steep at the table, like they do at Joe's Bread in Chesterton. You can also buy better quality tea bags if you are cutting corners. I had the early grey chicken purse, pot pie soup, and the salad. The dressing was sweet, raspberry. Some may like it but it was not for me. The food was extremely salty. I love salt, and this was tough. The pot pie soup has potential with less salt. I did not end up liking the tea flavor with the chicken but the quality of the food was good. I did not try the desserts.

My new "go to"florist across the miles! From my call to ordering, to the floral designer making the…read moremost awesome arrangement for my mother's 97th birthday flowers, to the personal delivery. I can tell you Williams Florist has the most incredible customer service ever! Ms. Helen took my order over the phone and she also delivered them. I'll work with Williams Florist anytime! Excellent product, certainly got my moneys worth, and all with a "how can we help you?" customer first outlook!!!!! Thank you so much!!!!!

Beautiful arrangement and very personable owner. Would definitely use them again. Reasonable…read moreprice.

Just another five star review for Dan, the Flower Man. He is a master in the floral arts!. My…read moredaughter's wedding was breathtakingly beautiful (pictures when we get them). We had no worries whatsoever because he literally took care of every last detail. Nothing was overlooked, he timed it all perfectly, he worked so well with all the people involved, and gave great advice. With all the moving parts in a wedding, there are usually glitches and disappointments along the way. Our flowers were the exception to that rule. Simply perfect!! One hundred stars if I could give them

Dan did a beautiful, cheerful, bright, Get well bouquet' for me…read more His prices are reasonable and his flowers are beautiful. Highly recommend.

This is my new fave local florist. Reasonably priced (by florist standards) and beautiful…read moredeliveries on time. Nice job! Keep up the great service and decent prices. You will obtain many loyal customers, myself included.

I got my wedding flowers from here and they did such an amazing job I was left speechless when I…read moresaw my bouquet. The staff here are amazing always ready to answer any questions you have and they did a wonderful job making my wedding day so special . I also want to mention the prices are very reasonable, do not hesitate to book with them for your special event !

Ray and Steve do amazing work with their flower designs. I used them in the 90's. I moved to…read moreFlorida but I still use flower carts to send flowers to anyone in Porter County. Excellent artistry

I ordered flowers for my mom as a surprise. Because I didn't have a definite idea what I wanted, I…read morejust gave a few general requests (colorful was one) and left the rest up to them. Wow! they did an amazing job. My mom is VERY picky about flowers and isn't easily impressed. She was so thrilled she sent me several pics then called them to say how it was the nicest she had received! Highly recommended!

I'm surprised this store has even this many stars. Their…read more"customer service" or rather lack there of is absolutely appalling. Whoever answers the phone is rude and just repeats himself as if that's going to make anything better. After not receiving the flowers I PAID for. I requested a refund to which he said "oh we don't do refunds. Dispute it through your bank." Okay sir. I definitely will and I'll make sure the BBB knows about your deceptive business practices as well. Don't offer expedited delivery if you can't fulfill even simple orders.

FURIOUS AND INCREDIBLY DISAPPOINTED!!…read more $150 down the drain. I ordered flowers for a friend who just had a family member pass away. Flowers were scheduled to deliver Monday, now it's Wednesday and the flowers still haven't arrived. When I called, the incompetent man on the phone said that "the recipients didn't answer the phone and they won't deliver the flowers unless if they answer the phone because sometimes people go out of town" My friend just lost a family member, I'm sure she isn't answering random phone calls from number she doesn't know, also I PAID FOR THE FLOWERS TO BE DELIVR D ON MONDAY???? I don't care if they didn't answer the phone?? They weren't the ones who ordered the flowers. I am extremely upset and distraught and very very pissed off. HIGHLY HIGHLY DO NOT RECOMMEND THIS HORRIBLE FLOWER SHOP THAT DOESNT OPERATE LIKE ANY OTHER FLOWER SHOP OM THR PLANET APPARENTLY. VERY RUDE EMPLOYEES AND SEEMINGLY INCOMPETENT.

They were quick and had a great price. The flowers turned out beautiful. Easy to order online and…read morewere delivered same day.

I have used Kellen's Florist for over 30+ years way back from when I was going to dances…read more Unfortunately, this time I actually had two employees arguing with me over what I ordered. I went in calm just wanting some changes that could be closer to what I asked for and couldn't believe the extreme attitude and unprofessionalism I was given. You aren't always going to hit a home run, so at least have the customer service skills down and not make your paying customers feel bad for wanting what they paid for. Be Better Kellen's. Or go to some professional development classes to remember what customer service looks like.