I'm new to all this camera stuff, I went in and talked to one of their employees named Neil about what I was doing and how to get started with the right gear. He also helped me get a roll of film developed. It was fast and easy and affordable! Thank you Neil for helping me dive into this new hobby of mine. I will be back every Tuesday to get my rolls developed! read more

This is where I get all my film developed and printed. I have tried many different places in SLC, but they are the best. Their online platform that is used for digital copies is so easy to navigate and choose photos to be printed. I recommend them to everyone! read more

We were looking for a zoom lense to add to our grandsons Canon for his birthday. They were very helpful in our selection. The shop is amazing, as are the knowledgeable staff! read more

**Canadian passport pictures rejected multiple times** I recently visited Allen's Camera, and unfortunately, my experience was disappointing and very frustrating. They claim to do Canadian passport pictures, but they tried, and my own and my son's got rejected twice each, so four sets of pictures got rejected by the Canadian government. I reached out the first time, and they retook them. Mine was retaken without adjusting the lighting (which was the main reason for rejection), and my son's was retaken with the addition of some lights, but they were rejected again. Of course, I reached out again, both in-store and on the phone, and the gentleman was rude. He agreed to retake the pictures, but without changing anything to the lighting, which upset me because that was the main reason they had been rejected. The gentleman even suggested that I could have altered the pictures, and that would be the reason they got rejected. But who would do that? I'm an honest Canadian citizen who only wanted to renew my passport. The gentleman also commented on my makeup, which is none of his business (and I don't wear a lot of it!). And with all that, my passport had expired, so I couldn't even go to Canada to have them taken there (where every pharmacy does it and they are set up with the proper lighting). I finally went somewhere else (Nichols Photo lab), where they have a tool on their computer. They ran it to test the pictures. They passed the test and were accepted! Now I have my passport in hand and will never set foot there again. read more

There knowledge out surpasses all the other stores. They are patient and are honest in giving good advice. I have compared there pricing and they always are priced better then the competition. read more

I had an extremely disappointing experience with this camera store. They chemically damaged two rolls of film I entrusted to them for development--both completely ruined. What's worse is that they never notified me of the issue or offered any form of apology. I only found out what happened after I called them myself--twice--on two separate occasions, trying to get an explanation. To this day, I have not received a refund or any acknowledgment of responsibility. This level of carelessness and lack of customer service is unacceptable, especially for something as irreplaceable as film photography. I cannot recommend this place to anyone who values their work. read more

Entered business and was helped in just seconds. Ashley listened to my needs and worked very hard to put a camera package together. Prices were reasonable since I could ask questions and make an informed purchase. Purchased a Canon R8 body, Canon lens , bag, filter, extra battery, and an SD card. Glad I chose Allen's Camera for my purchase. Don't miss an opportunity to make an informed purchase, go to Allen's Camera if you're in the SLC area. read more

I dropped off a roll of film to get scanned and developed here, but unfortunately something was wrong with their chemicals and my film turned out very blue (I used Kodak Portra which is usually a very warm toned film). I called the staff and they were nice about it and refunded the cost of the scans and development. However, I can't help feeling sad because the film itself was expensive, and I had photos on there that I was really excited about. The development was so strange, that even with color correction they still look off. I wouldn't recommend this business for film development. read more

Allen's Camera - bad development - Photography Stores & Services Near Me - Salt Lake City, Utah

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I got the wrong charger without fully checking the manual till I went home. The employee was nice enough to exchange it for me and I didn't have to look anywhere else for a specific charger. It was right there! Also, they took their time to help me get the items I needed. The best customer service hands down. Awesome place to look for specific items like battery/camera charger. (Thrifted a Nikon D3000 but that's another story) Employee will be there to help you if you're feeling lost. read more

Totally inconsistent level of customer service. Spoke on the phone to someone six months ago (maybe it was the owner, or maybe a manager) and he was fantastic, helpful, took time to chat, and encouraged me to come into his store to check it out. So I did. I was pivotig back to film from digital and was looking for a reliable lab. I've been going in weekly since then, but probably I am done with Allens now. Every time I go in, the staff is almost completely different. They range from being politely helpful on a good day, to couldn't be bothered on many others. Yesterday was the last straw. I'd been standing waiting for a while as someone was being helped with prints, etc. by the (evidently) only person available to help customers. Two other staff were back at the scanning machines. Then someone walks in, steps past me, calls out to the two people in the back one of whom immediately gets up and helps her while I'm STILL standing there waiting. I get upset by this, and start to leave, of course, and then I get some grudging passive-aggressive service from the person whom I'd been waiting for. The other two keep chatting away, evidently couldn't care less that I'd been standing there for ten minutes when she jumped the line. If the staff of this place don't care about customer service at all, it hardly matters how the owner/manager is on the phone. Just not worth it. read more

So- I came from Brooklyn New York looking for a tripod and instead I found Andy who I would totally take home to mom. I'm a very novice photographer and not only did I get a tripod I also got great assurance that the guilty pleasure purchase of a camera was actually a good one by a beginner without a clue. Andy also gave me some wonderful advice on lenses for wildlife and he even took the time to give me tips and hints that would make me better. He was never pushy he never tried to sell me something I didn't need- I can smell a con artist a mile away and this guy is the real deal. He has a new bestie in Brooklyn. Thank you Andy- your boss is so lucky to have you. What a great store in terms of selection knowledge and price. read more

I just went in here to potentially spend a few thousand dollars on a new camera for travel And was ignored for more than 15 minutes. Not so much as a single, hello, I'll be right with you, or do you have any questions. The kid behind the counter Did not even acknowledge I was in the store. I will be taking my money elsewhere. read more

I love Allen's camera! Very nice, knowledgeable staff. Affordable prices for developing film and for products. Very quick turn around when dropping off stuff to get developed. The staff is also very trusting. I went during a power outage and they wrote an IOU for me. Sent me my photos and the next time I went in I paid no problem! I was so surprised by this customer service. read more

I bought a Variable ND filter from here. I ended up finding a different one that I originally wanted elsewhere. I gave them a call to ask about the return policy and unfortunately the employee didn't know it and said that "I would have to ask my boss and he isn't here until tomorrow". I normally wouldn't think twice about this however when I was there making my purchase. Someone who seemed to be in charge told another employee who was on the phone to say "I just stepped out for lunch I'll call them back". It was also like 5 pm so that's another thing that makes me question their value to customers. Also why doesn't a store have a clear return policy that an employee can't answer? Kind of strange. read more

Totally messed up my film. Turned out pink or blue. They need people with better training because their chemicals are off. I've shot film for 11 years and this was the worst development job I've ever seen. read more

The team here are super helpful and knowledgeable, and the prices are competitive. I've had a great experience both times I've been and always left with exactly what I needed. They're my one-stop shop whenever I'm in SLC! read more

This is where I get my oh so amateur film photography developed from my point & shoot shenanigans & they've been nothing but superb.

Don't take your film here!!!!!!!! every time I've gotten my film developed here it turns out looking really cold and not as high resolution. Allen's camera provo and Orem are fine to get your film developed at, it always looks good when I get it done there- but stay away from salt lake Allen's. read more

Went in with some questions, in a situation where they could've easily steered me towards buying a ton of new gear. Rather, they talked me in to renting some equipment, worked with me on the price, and helped me learn more about the camera I already had and how to take better advantage of it's features! These guys are awesome,m! Nice and friendly staff! read more

Great on line photo editing and card design tools. Easy to use and the cost is SUPER reasonable. Quality of the greeting cards I ordered were excellent. Only reason for 4 not 5 stars is I was told my order was ready but when I came to pick it up it wasn't there. It got sent to the wrong location and took 2 more days to get. I'll for sure use them again though. read more

Do not support this shop. This is my fourth time in, first time the worker was nice but very uneducated on anything photography gear and calibration. I needed 3 lenses calibrated, picked them up and my camera only had calibration for one lens and they charged me for all three after saying they wouldn't if they didn't need calibration. Asked the woman when I was picking up, Monday morning shift and she also has no knowledge of gear and is extremely unfriendly, condescending and short. Fast forward to this weekend, I am looking to purchase the 70-200 2.8 ($2600 lens) so I rented it first. I asked an older gentleman with gray hair if this was the newest model because I am looking to purchase and this man said to me "I don't know but this is the one we have" I was appalled and he continued to treat me as if I was a disservice to him. My boyfriend walked up as he said it and we both looked at each other baffled. The customer service is non existent as well as the knowledge. Needless to say, I will never go back and will not be buying the 70-200 from them and will share this on all of the local photography forums and photography groups I'm part of. Blown away by how terrible I have been treated every single time. read more

The folks were super nice and knew their stuff but the quality of photos were just bad. I was trying to find a new place to develop, but I guess you get what you pay for. It was super cheap. Like 10$ for 36 color. And it's not the film stock/camera since I had another roll of the same developed at Replicolor and it turned out great. read more

This is my go to camera store for film development, vintage camera talk, enlarging and ALL things photography. They are friendly to boot.

Educated, helpful, understanding and a great selection of products Ethan was able to help me and understood my problem immediately Couldn't be happier!!!! read more

Great camera shop with personal service! If you have questions or issues with your camera, this is the place to go!! They have all the supplies you might need also! Rick S. read more

I was looking to get a photo edited with removing a van from a picture and wanted to preserve the person in the picture. This picture meant a lot to someone and was being used for a gift. I had contacted Nichols Photo first, as I came across them first. I stopped into Nichols and was told they could not do the work nor would work with me. I left the store not knowing who to call or if this would be done in the short amount of time. I waited to the last minute to have this done, but felt it was a pretty simple project. I called to Allen's Camera and spoke to Ethan. He took my information and said he would be able to take care of me and get it back within 48 hours. I sent him the picture and he made it happen! Thanks to Ethan and Allen's Camera, they totally delivered and gave top notch customer service. I appreciate Ethan and I encourage others to use Allen's Camera for their photo services. read more

love getting my film developed here! feels like christmas every time i get my photos back on dropbox

Lost some of my original tapes; charged for work not done; put a completed DVD with wrong mini cassette; charged for DVD never recorded; sent me home with someone else's order; Lost TWO mini cassettes that I will never get back again!! GRRRRR!!!!!!!! ALL THIS ON MY FIRST/ONLY ORDER WITH THEM. I WILL NEVER GO BACK AGAIN AND TELL EVERYONE I KNOW TO STAY AWAY TOO. Even owner who lives in another city could not explain their sloppy work at this store. Apparently they do not care how bad their work is. STAY AWAY FROM THIS BUSINESS UNLESS YOU WANT TO LOSE YOUR MEMORIES TOO. PS They do NOT have any kind of quality checking as witnessed by their sloppy work. read more

I love Allen's. I first went in to buy a lens a few years ago because I didn't feel like waiting for Amazon. They were friendly and helpful and so I started going more often. They have taught me all about cameras and now I shoot film. These guys have tons of 35mm and 120 film and they still develop. Their scans are some of the best. Great local camera shop. read more

They were very helpful, didn't talk down to me ( because I'm a novice), discussed the options and found a rebate for my purchase. A great, clean friendly store for your camera needs. read more

Fantastic personalized service! Expert knowledge and the ability to get any camera, lens, or miscellaneous camera part for an excellent price! I just hope these little stores thrive and are not eaten up by the Costco's of the world! Thank you Allen's camera! read more

Although they didn't have the lens I was looking for, and even though I wasn't buying at the time, the sales clerk (Oliver) took the time to address a focus issue I was having and recommended some other sources I could contact to meet my needs. I understand my father-in-law had been a customer for years. Pricing was competitive with the online biggies but with personal service. read more