What a tiny airport with 4 gates. But it us very clean and beautiful. It has a small store and…read moresnack place once you go through tsa. Because it's small easy in and out for travelers. It was a great experience. Will be going through her often to go to Florida.

Very small airport. Seems to have 2 flights for the whole day. Food options are limited and the…read morebreakfast sandwich tasted like one of the microwave ones you get in grocery stores. No chain restaurants like dunkin or anything.

Wow was this ever easy. I used the Spirit kiosk as soon as walked into the airport. Very simple to…read morenavigate the screens. They had a scale beside the kiosk and my bag was at 42lbs. Uh oh, anything over 40 costs me an extra 30 bucks here. After I received my boarding pass I walked up to the counter to check my bag and the woman was very friendly. I told her my bag was a couple of pounds over but when I weighed it at home it was right on the money, 40lbs. She said the scales at the kiosks aren't the most accurate and when I placed my bag on her scale it said 41lbs, and she said that was fine--woohoo! I also told her my free automatic seat assignment put me by the window, but I prefer an aisle. She took a look at her computer screen and asked me if I wanted the aisle in the emergency row at no charge--of course I said! These guys get 5 stars from me tonight!

First off, this is NOT a review of Spirit's extra charges and lack of complimentary beverages…read more People need to read the notices posted PROMINENTLY on their BRIGHT YELLOW WEBSITE. This review was written while I was in line for 2.5 hours after Spirit cancelled my return flight to Niagara Falls with no warning. After they had already cancelled my flight TO Florida and I had to drive to Buffalo to take Delta instead. Spirit sent me a $50 credit for my next flight, but I will NEVER fly this airline again. Written while in line at the Fort Lauderdale airport for 2.5 hours: Seriously? Flight cancelled from Niagara Falls to Ft Lauderdale, now cancelled on the way back, and I have work at 8:30 AM. Been in line since 8 pm, it is not moving. It is now 10:34 pm. Still in line at FLL. Been transferred 3 times on your phone lines (twice to "specialists"!!!) On the phone for 65 minutes, and I've had multiple offers to send me home Wednesday, and now one to refund me so I can pay 5x as much to book a last minute flight on another airline. Your business office is closed and I got your answering service, which can do nothing. This is why you are dead last on the airline ratings. Never again. Offering hotel rooms to only certain people; taking people from the back of the line to a different line when we have been STANDING HERE FOR OVER 2 HOURS. Update: After this second ordeal in one trip was rectified and they gave us vouchers for a hotel, shuttle to and from, and $7 each for meals, hilarity ensued again. No one takes the damn shuttle vouchers, so I had to pay to and from the airport because we had already dropped off our rental car when the flight was cancelled. The agent wrote both the name and address of the hotel incorrectly, and because of this I was not reimbursed for the hotel room for which I was forced to pay for 2 months. (Luckily I had a copy of one of the shuttle vouchers they would not accept. They dont give you a customer copy. Wonder why?) Thanks, Spirit!

The freaking best guided tour ever! They made our trip so memorable, especially our guide Jimmy…read more He's hilarious!

Alan was great! He was always prompt, friendly and informative. He picked us up from our B&B, drove…read moreus to our 4 wine tours one of our days as well as back and forth to Niagara Falls another day for our boat ride. Really made our vacation easy and fun. Both my husband and I highly recommend Alan and his private car service!!!

Website bad, staff very good. For several weeks in the…read morelead-up to the rental, key parts of the Hertz website did not work, namely the contact-us form for non-urgent queries and the chat facility. Also, the website did not give me an electric car option for my trip, but when I called the helpful staff at the rental site, it turned-out that many such vehicles were available. Eventually got one, and took it all the way to DC, a one-way hire. It was however 3 years old and no charge cables were supplied; that was not a problem for using public charge points as they all had cables but a cable for charging at a home would have been useful.

Had a confirmed pickup at the airport. Our flight arrived on time. The kiosk was closed. Took a…read morecab to their offsite location and they were closed. Called Hertz customer service, on hold for 20 minutes then told they must have closed early for the day. Our cab driver said this happens all the time. Next day checked at the airport, they were still closed and TSA staff confirmed this happers all the time.

Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

Jessica was an absolute A.W.E.S.O.M.E. Tour guide. She was knowledgeable and gave us a lot of tips…read moreand tricks about each site we visited (where to stand in the boat and when to wear and the quality of the ponchos). She was kind and patient with everybody in the group. Now for the attractions...the Maid of the Mist and Cave of the Winds were definitely an AMAZING experience. On the Maid of the Mist, you get close to Horshoe Falls and just feel the loud roar and energy of the falls. Absolutely stunning! Went on the hurricane deck at Cave of the Winds and got a hydrotherapy massage underneath Bridal Veil Falls. The water was intense and so powerful. A magnificent experience. We had lunch at Maple Leaf Place. Food was ok. Couldn't really eat from the food court since I have IBS so I don't have much to say about the food. The steak poutine was recommended and I was told that it was good. ‍ I didn't skip out on the maple syrup and fudge tasting though. Yum! Delicious. Had no clue there were 3 different types of maple syrup and I found that I like the dark amber syrup the best. Bought some chocolate covered blueberries and jujubes. My husband loved them...me not so much. I prefer my chocolate with no fruit, but I did enjoy their tasty orange dreamsicle fudge. Because there was a big tour bus that arrived at Maple Leaf Place just a few minutes we got there, our time at the food court took too long since the lines were long and everybody in my family were hungry. This meant that it cut our time for souvenir shopping. I'm sure my hubby was happy about that. After lunch, we went to Skylon Tower and went to the observation deck. We got a bird's eye view of not just the Horseshoe, American and Bridal Veil Falls but all of the town of Niagara Falls. Beautiful! Thank you Over The Falls Tour and Jessica! My family and I had a blast!

This is a classic case of mileage may vary, depending on the person. Here's my take on Over the…read moreFalls Tours: Good: -Picks you up and drops you off at your hotel, so that's a lot more convenient than having to get to a meeting point. -I wanted to do Cave of the Winds and Skylon Tower, and they were on the list of spots they do, so it was convenient, especially with having to cross the border for Cave the Winds. -David, our guide, was personable and pleasant Bad: -The 20% tip sign. Not so much so for the sign itself, but for the fact that, as a tourist, I didn't have any cash on me. They give you a card at the end to give the guide/company feedback; they could at least give you the option to send the guide payment through electronic means as well. -The hour-long lunch stop. I could do without the lunch stop. Again, some people probably really wanted it, but for me, I would've rather hit more up. -The guide basically just took us to the stops and said meet me back here at X. They say on the site that guides love taking pictures for you, well that's kind of hard to do, if you're way back up at the van. Not that I wanted my picture taken at any time, and if I did I could've asked someone in the group to, but it just seemed odd for him to stay back. Especially if somebody in the group got injured or something. -We didn't seem to do much. Maid of the Mist, Cave of the Winds, lunch, the actual power station, whirlpool, floral clock, Table Rock, and Skylon Tower. I had done pretty much everything else, so I don't know what more they could've done. But maybe they could've done 1-2 more things if they shortened the lunch break. I got a couple of discounts when I signed up, but ultimately, I don't think it was worth it. I don't regret it, but if I could do it over, I would've just crossed the border myself to do Cave of the Winds and Maid of the Mist, and done Skylon Tower on my own.

We arrived at 5, we were eventually given a room that was already occupied and then had to wait…read moreuntil after 6:00 pm to get a room. It seems as if the place is very understaffed. The public areas were dirty, the landscaping is neglected, the breakfast area was dirty and the help failed to wash her hands after refilling juice machine, mopping the floor and wiping tables. The whole checkin process was chaotic with only one man trying to handle everything including a bus load of people who arrived after us. I would like a partial refund. Worst checkin experience we've ever had and dirty.

we were disappointed in our stay at the Comfort Inn. Starting with no curtains at the window. So we…read morewere awake at 5 AM. There was someone hair all over the bathtub. It had not been cleaned. The stopper in the sink was broken. refrigerator was dirty. The communal microwave on the first floor looked like it came from a college dorm room. We were one of the first to get to the breakfast area and there was no syrup there was no juice. The milk was room temperature. was a nightmare. There was one person working the desk and 30 people in line. Not her fault just bad staffing. The food truck area and back of the hotel was filthy. Trash cans, overflowing trash everywhere filthy tables. I also found dark hair on the blanket that was not ours. Overall housekeeping needs to do a better job.

Great hotel great accommodations b clean and tidy!! We had a…read morewonderful stay here Extensive menu

After taking a train all day from NYC in June 2025 to Buffalo, rented a car, and drove across the…read moreborder to our hotel room in Canada, which was busy with an emergency response team in the lobby. Turns out the place we were booked in became residence to fire victims hundreds of miles away, so our reservation was cancelled. We went to dinner and while the family ate, I was calling and trying to book a room in Canada, with no luck. Many other hotels were also housing fire victims and so we were a handful of tourists displaced. Luckily, this Doubletree had availability at a decent last minute rate. It was still more than what we were paying for a two bedroom unit across the border in Canada, but at that point we were very exhausted from a days travel and couldn't wait to settle down and relax. It had been awhile since last staying at a Doubletree, so what came to mind when we checked in? Cookies! Got one for each of us and happily went to bed the first night. All rooms were pretty spacious and comfortable. Hotel was walking distance to Niagara State Park but we still ended up driving for convenience. We actually crossed the border everyday to hit the itinerary we laid out beforehand and it was better since there weren't many restaurant options on the US side.

You can read the news in today's Niagara gazette in yesterday's Buffalo News.I stopped buying the…read moregazette it's not worth it. How can you charge for a online edition when companies that advertise pay for your paper. two thumbs down.....