Allegheny was the original constructor of our backyard fence, so we contacted them recently when we needed a couple of things. First, after many years (I believe it's been there for about 35 years!), the chain link post is pulling away from the gate on one side which is becoming a dangerous situation where my dogs could get out, so that needs to be repaired. Second, I wanted to discuss a potential add-on fencing solution above my koi pond to block my dogs from running up there, where it's also become a dangerous situation over a high retaining wall as they "race" with a neighbor dog on the other side of the permanent fence.
I actually had two other fencing companies and a landscaper come to assess that pond situation, and neither of the other fence companies would just be honest with me: putting any type of fencing up there is to likely to damage the retaining wall beneath and nobody is going to do it and incur that liability. Dan from Allegheny spent an incredible amount of time in the yard trying to figure out a way and took this project to his lead designer before coming to the no-go conclusion, which I really appreciated. Both of the other fence companies left with promises to get back to me with a quote, and the call back just never came.
So, on this #ServiceStarShoutout day, I want to shout out the above-and-beyond attempt made to address my issue, the honesty and responsiveness (not always standard in these types of industries, unfortunately), and say that I am really looking forward to having Dan and the team repair the existing portion of our fence! This has been an extremely high-quality fence that has stood the test of time, and I know this work will be done the same way. Allegheny's prices are not the cheapest out there, but they are fair and their product and experience instill confidence, which is critically important when it comes to something that's going to protect the lives of your furry and human little ones. read more