Hiked up their prices SO much!! $15 + for a basic wash that doesn't even include towels and…read moreproducts to wipe down the car. You only get towels and products with their membership or a $25 package. The basic wash didn't even do a good job taking off the insect guts on the front of the car! And the guy who was manning the car wash machine kept the line waiting by chatting to a person for about 10 instead of doing g his job. Way more options out there.

I had to cancel my subscription due to poor equipment maintenance and upkeep. The pressure washer…read moreat the entry was broken. The side brushes were not operable. I have been a subscriber for years. Starting with previous ownership. I go several times per week. Over the last 6 months, its just not what you pay for. Would love to come back if Ownership makes the investments needed to meet expectations of what is on the board actually operates.

I was following a truck when it splattered what seems to be tar all over the front, paint and…read morewindshield. Alex at CincoAuto 2 did everything he could to get it off and I am VERY pleased with his service, friendliness, and ethic. I will make this my new place from now on. They didn't stop until they found a solution and was very reasonable with the pricing. Thank you!!!

I've been coming and be a member to this car wash for a while, but ever since the new management…read moretook over, the quality has noticeably declined. The staff no longer provide the same level of service, they always close early and the manager in particular has been very rude. The wash itself is poorly done, leaving me dissatisfied each time. I truly believe the owner may not be aware of these issues, because if he knew, I'm confident he would take steps to fix them.

Super nice employees. Super clean…read more Some notable amenities this place provides: towels, pressurized air, vacuums, air freshener sprays they seem to be giving away alot of monthly memberships at a discount so look for those.

I specifically told the attendant that I did not want a membership, I wanted to purchase one wash…read more He said ok, took my card and put a sticker on my windshield. I am now seeing a monthly charge on my credit card. The phone number for this location is not working, (surprise!) and I cannot create an account online which is required to cancel because the portal does not work, ... Super Shady!!!! AVOID!!!! Do not give them your credit card.

One of the best car washes around. I brought my truck her because I had bad water spots on it. I…read morehad it washed a few other places and they could not get them out. I bright my truck here and did the ceramic coating and it looks just like it did when I drove off the dealership parking lot.

Other than the luxurious waiting area, everything was on point. Glad I came here, my car got all…read morethe attention it deserves.

BAD Customer Service. I just left the Hula Car Wash and left with such a negative experience…read more This was about the 3rd time I had washed my car here, most time I would usually do the $20 dollar wash and I was fine with my package given how much I paid. Today, the manager Rafael, did an up sale of the $45 wash, and tried to convince me what it was literally like me "doing a detail of my interior" I really didn't need it, but I told him I can give it a try. He even gave me a $5 discount to convince me. It was a lady that cleaned my car. When my car was completed, as expected, I needed to compare the result of my typical wash with the plan they sold me . The dash board was still dusty and had water marks, the trunk still had dust and I saw a couple of stains on the back seat, which I pointed out for them to clean. The lady was willing, but another employee ( who by the way did not clean my car, a black male) , jumped in an immediately without trying or checking the stain, said it would be $65 to get those stains off. It would be a chemical clean and that was another package? Of course I know he was just trying to be difficult or dismissive, So I told him to give me a cloth, so I can show him it was an easy clean. The lady who initially cleaned my car quicky got a cloth and cleaned off the stain with no issue at all. As should have been, that should have been the end of that service. Instead , The male worker , then start to yell at the lady cleaner to make to charge customers for extra work ( in front of me the customer) , and then turns to me and start to yell and talk back rudely that I need to stop being cheap and pay for a higher plan. As I tried to explain or even have a conversation, he continued to talk over me and wave his hand dismissively. He did not back down! I was in so much shock and I called for the manager. He stormed off and told me to go look for the manager myself, and points to a distant office door. I walked over to the office and , no manager. The lady again being helpful goes to get the manager. As this point I was really upset. The sad apart to this, was how the manager handle this after getting to the scene. I told him, his employee was so rude and needs to learn how to talk to customers, and that he should be fired with this type of attitude, but cynically instead of addressing the issues, the manager starts to ask me if i was a christian, and if I knew today was a good Friday! How provoking! His insincerity was unbelievable. .. not really addressing my concerns ( lack of delivery on the up-sale, rude employee and unpleasant experience ) . Overall, it was a horrible customer experiences! The owner needs to train it's staff! My concerns could easily have been deescalated by the employee and especially by the manager. Instead he was enabling the employee and also undermined my complaints. Train your staff... Customer Experience matters! Hula should read about the Chic-Fila business model! Repeat business is not only based on skill , customer service matters too!

New cars or special paints should not use this car wash!!!…read moreTalk about ROUGH TREATMENT! The drive through is only a rinse. At the entrance, a guy uses a brush to soap the car. The same brush they use for tires. This actually left scratches on my clear coat! You only enter the drive thru for the rinse cycle.

Always come here to wash and vacuum my car.Thanks Recardo for excellent customer service.read more

Summer was great and helpful. She has a great attitude and obviously works hard. Always a delight…read moreto go there.

Our car was heavily damaged when their machine malfunctioned and we collided the the car infront of…read moreus.

My car wad damaged on Sunday and I filled out a claim. I can't get anyone to call me back. Called…read morethe 800 number and was told by a very rude rep. That I could not speak to anyone else I have to wait 10 days for them to decide if they will process claim.

Any true Texan knows this is the pre road trip stop. Yet now many families can enjoy it daily for a…read morequick bite, tasty snacks, bbq or home decor. I stopped in with a friend in town who never experienced this place and they were amazed. From the world's largest car wash to a wall of jerky. We spent about 20 minutes in here exploring each side and left with beaver nuggets and a shirt.

Just not happy the would not allow returns even with a receipt just a few hours ago…read more Only clothing items, no foods even if it tastes funny , no exchanges either Ah well I didn't need the calories but it was not cheap as you can see

Outstanding service from Blackout Auto Spa. The quality of their work and material they used on my…read morecar on window tint is awesome and in great quality. Beyond satisfied with their work and a wholesome experience. Thank you Blackout Auto Spa and Staff.

Awesome service. Professional. Great overall experience. Extremely satisfied with workmanship.read more

I dropped my car off in the morning for an indoor and outside detail. This is the second time I…read morehave gotten my car detailed here, and they have done an amazing job. The cost is reasonable for the area and the quality of work that they do. It had been about a year since my last auto detail, and my car was disgusting. We had taken a road trip, and I have a teenager who is a goblin in the backseat. The car is also older, and the seats have deep stains from coffee, etc. Kenneth let us know he shampooed the seats three times to do his best to remove the stains. Honestly, there were about 6 stains and now we can barely even see 1 (only if we look closely). He let us know, pointed out the stain that was visible and explained the situation. We felt like the car looked amazing, but even that he took the time to point it out and explain made a big difference. We didn't ask for a clay bar, but they provided it anyways because of how the outside of the car looked. It's been a few days and the car still looks amazing.

If I could give this place 0 stars I would. I came back multiple times for emissions testing and…read morethe guy was NEVER there. And there's a guy named Kunle who has a terrible attitude. They should replace him with someone who has better customer service