Don't go here for a trailer hitch. It took two trips because they forgot to order the hitch, then…read moresaid they'd give it to me for dealer cost. When I paid, it was $20 higher than the quote, and they hadn't added in the tax. The total bill at "dealer cost" was the UHaul price. The install without electrical took almost 3 hours; it makes me wonder if they just took it to UHaul. It wasn't a complicated job and I should have just gone to UHaul myself; it was closer to home and the total experience would have been less time. Lesson learned. UPDATE: I called John P. about his reply. When I made the original appointment Ryan wrote down one number of the VIN wrong. We corrected it the next day, but he forgot to give the correct VIN to whomever ordered parts. He was pleasant and fully admitted his mistake and offered me to do the work at the dealership cost. While I was really frustrated about a second trip, I liked how Ryan was a stand-up guy and owned the mistake and made amends, so I went back. John hadn't investigated any of this but I did like that he mentioned they took off the exhaust because the car was louder than normal. John turned me over to Deano and he offered to send a runner to my house to pick up the car and look at it. That solved my two issues; driving distance and time. They dropped the car back off a couple of hours later and it was back to it's normal sound level. Deano called and said they found the heat shield bolts in the front of the car were rusted and coming apart. They wired it up the best they could. I'm guessing either by putting the car on the lift or messing with the exhaust was all it needed to loosen the heat shields. Kudos to Ryan and Deano. I still feel this was a high end shop doing a simple job; it looks like they do a lot of body and electrical work. Felt like I was going to a plastic surgeon to have my nails painted.

The only good thing I have to say about this company is they gave me my money back. It only took me…read moreswearing at them in front of my 2 year old to get it. If you need a truck topper, save yourself the headache and months of wasted time. Go somewhere else. Anywhere else.

Edit: When I went to go pick up the E-Bicycle, Mary that I spoke with earlier was apologetic and…read moreexplained the situation. She was following her lead in advising that the registration, insurance, etc was needed. She connected with them once again and they have now revised their request and only an ID was necessary to release the bikes. I called to inquire about information as our e-bicycle was taken there and when I spoke to a representative on the phone she was quite rude, short, and not knowledgeable. She would say one thing and then change her mind saying another and cut me off when I was asking a question. She asked for a license, registration and insurance on a bicycle. It's not a motorcycle. It's so frustrating when I'm wanting to get more details on how to get my e-bicycle out yet their customer service is awful. If I could rate this less than 1 star I would.

The lady at the front named "Mary" is the most rude and unprofessional person I've ever spoken to…read more She was immediately got irritated the moment I asked a simple question and had a horrible attitude throughout the phone call. Why work this job if you don't want to help and clearly don't enjoy talking to people? It seems other people have had the same experience with this SAME woman. Do yourself a favor and NEVER go to this place. It'll just be a waste of your time

These guys will get your car back on the road and give u a price that is way less than most other…read moreplaces. They have helped me out many times

I brought my car to them with issues I needed resolved, only to get charged for an inspection in…read morewhich I hadn't asked for. I had already told them what needed to be repaired and didn't want anything extra. Only to be followed up with being told they were booked for a whole month or two. When I tried picking up my car I was told they were closed- which is frustrating considering on their website it say's they are open, M-F 8am-5pm. No one communicated with me regarding the change of hours and days. I live almost an hr away, and If I hadn't called beforehand to let them know I was picking up my vehicle, -I would have driven out of my way. Its just very frustrating considering I was without a car for a week because of lack of communication. No one made any effort to help resolve this issue. I hope the owner will be able to reach out and explain why this happened the way it did.

Highly recommend!! I have nothing but good things to say about my experience with Bona pros. I…read moreworked to Tony in New Brighton. He was prompt to answer my questions and kept me informed throught the process. I felt like my vehicle was just as important as everyone else and you dont find that kind of service now a days. ​

I was in a bind and they saw me right away, got the minor, though super important, issue fixed…read morepromptly! I didn't get the service dude's name but he was very kind and I appreciated it so much! I'll be going back

I would like to say from start to finish the experience with Lynch wrecker service was a very…read moreprofessional experience thanks to the staff at Lynch wrecker service.

Unfortunately the tow damaged our car, but the office person and the owner were very responsive and…read morenice to work with. The repair was settled 100% fairly