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    All West Capital

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

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    9 years ago

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    Mei Lan K.

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    Agave Home Loans - Agave Home Loans | Low Rates | Great Service | Home Loans Made Sweet and Simple

    Agave Home Loans

    (43 reviews)

    This was the best mortgage loan process we have been involved in during g our 33 years of home…read morebuying. Kyra Bertch was fantastic to work with. Professional, encouraging & organized. She kept things moving, got us a great interest rate and allayed any concerns by working with us. Her response time and attention were so good that if we didn't know better we would think we were her only clients! Dylan was also very professional and great to work with. I want to reiterate this was the best mortgage loan process we have ever been a part of. Highly recommend Agave Home Loans.

    ZERO STARS IS MORE ACCURATE I am writing this to warn…read moreothers about the incredibly poor experience I had with Agave Mortgage Brokers. Their performance throughout the entire process was utterly pathetic. They seemingly cannot read basic financial documents--specifically Shareworks statements. They saw and requested the exact same documents on over 10 separate occasions. Then, finally, on the 11th time, they actually decided to look at them and ask questions about the accounts and statements. This absolute incompetence caused a massive, last-minute pivot and wasted 2 entire months of my time just to get to that point. Combined with horrible communication along the way, it was an incredibly stressful and unprofessional experience. Save yourself the headache and take your business to a broker that actually values your time, communicates transparently, and knows how to review basic paperwork. Avoid them at all costs.

    The Carin Nguyen Real Estate Network - Congratulations D & E!  Thank you for trusting The Carin Nguyen Team and myself with such an important purchase!

    The Carin Nguyen Real Estate Network

    (27 reviews)

    I first want to state that I don't find pleasure in writing this review, however, it is warranted…read moreand I strongly believe I owe it to the next homeowners and their decision on how to use. Jemma is not a bad person, I think she means well, but her lack of responsibility and accountability during the home buying process was horrendous. It started with her setting me up with Azaad from Zillow, Jemma stated that Azaad was awesome and that she's used her before. Azaad was so bad that I had to switch lenders due to major complications, one being she had set me up using a conventional loan instead of my VA home loan. That caused me to start the whole paperwork process over and complete the logistics once again, anybody who has purchased a home knows how stressful and tedious it can be. Then we close, Jemma's job is to get ALL the keys and items I need when giving the keys to the house, not only we're not all the keys left, but the home warranty wasn't paid. This lack of responsibility has caused severe burdens on me, and she now states it was out of her control. This is the 3rd home I bought, I've spoken to my past real estate agents and they agree that all the keys and process could've been resolved if Jemma would've done a better job. Again, it is not personal but don't put yourself through unnecessary stress and continued stress like I'm dealing with. Fine a true proessional

    It went well. Sold my home and helped for the purchase of our next home. The Carin team did ok.read more

    All West Capital - mortgagelenders - Updated October 2026

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