Called them for Chimney and Fire place inspection and to service gas logs…read more Received inspection report with photos of Chimney stack they are proposing repair work but no photos of interior inspection of chimney. And, more importantly, very little information concerning chimney condition and integrity of interior lining. Received proposal to Replace chimney Crown, Flashing, power wash and seal bricks. Estimated at a little over $4,000. The Technician that came to my home was polite and professional. I did watch as they worked -- cleaning fireplace, did not see them inspect interior of Chimney. Technician also showed me random photos from internet of Chimney stack (above roof) tops to explain issues with "crown" but did not show me pictures of my chimney. Then he went to truck and returned with tablet (ipad?) to have me sign and pay inspection bill. Said I would receive inspection report and a proposal for recommended work via e-mail. Did receive them. No contemplating recommendation -- proposed work.

I had used this service for many years BUT...In August 2024 I was informed by Anderson's that my…read morewood stove needed repair. I agreed to the repair in August and was told I would be given a quote and the work would be completed . The work was still not complete by October and I was then contacted by Anderson's that they needed me to pay for parts up front. Again they were supposed to get back to me in August. I paid their advance bill in October only because I prompted the discussion and waited. On November 7th they came to repair the wood stove but broke the stove door's plate glass and took it to the shop for repair. They promised to return November 14th to install the repaired door. No one showed. When I called the office they blamed the technician. I then talked to the technician. He told me the replacement glass arrived broken and that it would have to be reordered. He said the admin staff should have called to inform me of the new delay. Then I talked to the office manager who said they would have to follow-up with ordering more glass since they hadn't yet done that! In summary, a job that was promised to be completed in August 2024 is still not complete as of November 16, 2024 and the company took my money up front. Mr Anderson, you really need to train your staff concerning ownership of issues! Potential customers, steer clear of this company!

I had a small piece of subfloor at the top of my steps that I could feel was broken under the…read morecarpet and I hired Perfectly Sound Renovations (Justin) to replace this section of subfloor. At the same time I also contracted him to replace the water damaged ceiling in my small bathroom caused by shower steam and poor ventilation/improper paint. While replacing the ceiling, I also asked him to re-run wiring and install a new light/fan combo to better ventilate the area to prevent future water damage. He gave me a quote for all of the above work (3k). When he came to my house to sign contracts for the job, I also had noticed more softening of my subfloor upstairs and we discussed replacing half of the subfloor in my hallway in addition to the small section we had already discussed at the top of my stairs. He added on another substantial amount to account for the extra work of replacing half of the subfloor in my upstairs hallway (another 1.2k). When he came to do the work, once he lifted the carpet he determined that the subfloor upstairs was plank floors and not sheet subfloor, so he said it didn't make sense to replace half the floor with sheet subfloor - either leave it as is or replace the entire floor. He said the floor was safe as it was, and he could just replace the small plank at the top of the stairs that had broken and also repair supports at another small 1x1' area that was previously patched. Since he decided it didn't make sense to replace half of the floor like we agreed on, I asked if that would drop the price back down since the floor would not be getting replaced like we thought and discussed. He said no, that my concerns would be satisfied so the price would stay the same. This didn't make sense to me, because the softening area of my upstairs floor was not getting fixed, he just decided it was safe enough as is and kept telling me "it's fine". After he completed the work he actually did do, I asked him again why the price was remaining so high when the second job we discussed didn't get done. He said if he itemized the work in the bathroom it would be that high or more, so the price was staying the same. This also didn't make sense as we already had the original price agreed on for that work. He said because there was 2 layers of ceiling instead of just one, along with buying a small fan (which I've since googled was extremely cheap, around $20), he wasn't going to remove the charge from the hallway flooring that wasn't getting done. I also had bought and provided the outlet and switch he wired in that was part of the cost, but he did not remove that from the total either. I explained again how frustrated I was that the extra 1-2 hours of work removing the ceiling and buying a ~$20 fan didn't feel fair enough for him to still charge me 1.2k extra since my floor wasn't replaced the way we discussed, and I never would've agreed to a higher bill had I not thought it was for the floor being replaced. He said the best he could do was charge me $200 less. So I still paid 1k for a job that didn't get done. He also told me that he cleaned up after himself, which he didn't have to do so that also goes into the final cost. What contractor isn't expected to clean up after themself? At that point it just seemed like he was trying to say anything to justify his unethical behavior. As for the work that DID get done, the edges of my ceiling drywall in my bathroom look terrible - he caulked the edges and several spots are cracking. Where he seamed the carpet after cutting it to fix the very small pieces of floor looks awful and jagged. The small plank at the top of my stairs that he replaced is not level with the planks next to it and it bows, so I can feel exactly where it was replaced every time I step on it and am already worried it's just going to break again anyway. I would not recommend him to anyone. It took me almost a week to just reduce my stress enough to write a review.

Excellent work on my grandpa's house. Thank you to the team. Great work, great cleanup, all around…read moregood service at a good price.

Worked with the Energy Smart team to install soundproofing insulation between my home and next door…read moreneighbor. Pricing was fair, they communicated really well by always letting me know what was up. When the project didn't turn out exactly as well as I had hoped, the owner personally came out to meet with me and make sure things were done right. The fact that the product didn't perform as well as I wanted isn't their fault, so I'll give them 5 stars for the experience and customer service.

This company was reliable and provided quality work. The employees diligently cleaned up all the…read moredebris from the old roof. I recommend this company to anyone needing a new roof. The estimate was on par and lower than many I received for the same material. Jeff worked with my schedule for the job and it was completed efficiently.

Casey performed an energy audit of my mother's 1948ish home. The result was a thorough report of…read moreareas for improvement. I had also asked him to provide estimates for each item for improvement listed in order of which should be done first. Casey responded timely to each of my communications. He showed up when he said he would. He kept me posted on the progress of each of the projects. And he did what he said he was going to do. I found his pricing to be reasonable and fair. He even repaired something that was not part of his job. He was respectful of us, our house, and timing constraints. He left the house as he found it. He took the time needed to explain what needed to be done, why, and what impact it may have. He brought the house up to current code. I would trust Casey with any future job and highly recommend him.

We never was given the chance to see or purchase their products…read more Our furnace went down and needed a replacement fairly fast, everyone ( 6) we called jumped to get us a quote that same day and could install within 1 to 5 business days, I called and left a message with Elizabethtown and no one returned my call, I called in and was told the salesperson couldn't make it out for 7 days, I told her we had no heat, but she stuck with the time, so we went elsewhere. I am sure they sell a good product, but I feel if you can't jump to get my business you're not going to jump to service me.

I called them at 1:04. I got a call back from Tyler within ten minutes. He found the problem and…read morefixed it immediately. He was very professional. I would recommend Elizabethtown Heating and Cooling for any issues you may have.

Hubby and I received a thank-you note from Hackman SmartRoof. When did you last receive a thank-you…read morefrom a contractor for work completed at home? Next-level customer service with Hackman. Why? Hackman delivered, followed up, and sent a thank-you note for our business. Hackman SmartRoof guarantees satisfaction.

Had a leak in my ridge vent and called Hackman SmartRoof. They sent over a person right away who…read moreinspected the total roof and showed me pictures of what he found and gave me a quote. As soon as the weather cleared I got a call telling me they were on their way. The replaced the leaking vent ridge and made a few other repairs and was on their way. It was fully explained what was needed before and when the work was completed what had been done. Totally recommend you call them if you have a roof problem.

Galaxy Roofing is now Fortress siding. After reaching the Joe Lesher, about whom my previous…read morecomplaint was filed, he again began dodging my calls and emails. He still refuses to take responsibility or complete the job for which he was paid. He may change his business name again, so I would advise everyone to check carefully, to avoid ever hiring Joe Lesher to work on your home.

Excellent job on my roof replacement. They were able to do the assessment very soon after I called…read moreand the job got moving and finished within a few weeks. The person who came out for the assessment explained everything very throughly and was very knowledgeable and a accessible for questions. There were a few small hiccups (aren't there always?) but they were always very forthright with communication and making sure things were done correctly, which was also very impressive. Would definitely recommend!