Effort, a cheerful personality, and honesty is important to me. I was pleasantly surprised when James at All Valley Roofing told me he could be out to assess my leak in about 20 minutes (it was raining at the time). After assessing and having two of his crew climb on the roof, James seemed to understand the issue. Since they couldn't get to the job until the rain stopped, he went and purchased thick heavy tarp and had it put over the leak for the next 2 days. This stopped all leaks temporarily until work could be done. I was glad since that day brought 2 inches of rain in a 24 hour period. Upon arrival on job day, I was pleased to met Manny and Victor who seemed very professional. I enjoy being very involved when others are working on things I own. I appreciated that Manny and Victor seemed to be willing to fill me in when I had questions about the job. Rotted plywood was replaced, Tiger Paw and self adhesive quality covering replaced the lesser quality tar paper. Me being me....I continued to ask questions and James filled me in about materials (see above) that he was putting on the roof. I like understanding these things. Another pleasant part of this was communicating with Susy, their secretary at the company. She was extremely helpful, courteous and answered the few questions I had to my satisfaction. A six year guarantee was written right on the work order. That I liked. Looks good and clean up was done well. I would call them again. read more