Our Well water was surging and the pressure switch was constantly cutting on & off every time we…read moreturned on the faucet or used the shower. The guys from Stilwell showed up and knew right away what the problem was. They replaced the pressure tank and had our problem solved in less than an hour. We received our bill approximately 4 days later and were pleased to see what they charged. Affordable, fast, friendly and professional service. Will always use them in the future.

We just had the most amazingly poor customer service from a contractor we've ever had…read more After getting an estimate on a tankless hot water heater from one plumbing company, we contacted P. W. Stilwell Plumbing & Heating in Brandy Station, VA for an estimate. Their man came out on January 27, took photos and notes, and told me we'd hear from them soon. After not hearing back from Stilwell for a week, my wife called and spoke with one of their employees, Nikki, who again said we'd get an estimate soon. We did, and my wife again called back to say we'd like to go ahead with the work. That was the last we heard from Stilwell until, on February 22, Kelly called again to say we were going with the first contractor because we hadn't heard from Stilwell. Nikki claimed she had left two messages on our phone number. We had no messages on our business, home or mobile numbers. Today my wife received an emailed invoice in the amount of $334; $105 to compensate Stilwell for pulling a county permit and a $229 "restocking fee," because they had ordered the water heater and were returning it. They were being charged a restocking fee, and were passing it on to us. Note that not once did we receive phone calls FROM Stilwell, nor did we receive email communication until this invoice arrived. My wife immediately called and asked what number Nikki had left the messages on. Nikki read back a number ending in 4577. One of ours ends in 4572. None of our other numbers are close to that. When she pointed out that the error was on Nikki's part and that we were basically being charged for her error, she was told we'd have to pay the fee or Stilwell would not release the county permit. Only one contractor can hold a permit on an address at a time. A call to the first contractor confirmed that they were unable to pull a permit for this reason. We had no way of knowing they were going ahead with the work order. Our old tank is showing rust, so we had to move on this. We'll have to pay over $300 to get Stilwell Plumbing to release the permit, yet Stilwell's employee admittedly called and left messages at the wrong number. I'm slack-jawed at the utter disgrace with which this company handled our call for service. Despite admitting the error, they refuse to back off on the charge. I hope that $334 makes your wallet full, Mr. Stilwell, because it hasn't done anything good for your name.

PS, not just drains: Also installed a new kitchen sink, disposer, and related kitchen plumbing…read moremodifications. Services various regional locations also including Warren & Shenandoah counties where my homes are located.

OUTSTANDING!!! We got up Sunday morning to get ready for church and discovered that we had "no…read morewater" at all. We called Gene's Plumbing in Woodstock on Monday morning to see if we could get worked in their schedule. They listened to our situation and said they would try to have someone at our house by noon. After checking out our problem, they determined we needed a new well pump. They installed the new pump, we had water flowing by 4:30 in the afternoon. EVERYONE we spoke with could not have been nicer!!! If you have ANY Plumbing needs, we HIGHLY RECOMMEND Gene's Plumbing!!! Great Service!!! Ron and Nancy Nicholas

Gene put in our water treatment system 25 years ago and it has performed perfectly since then.read more

Graham was very responsive and personable. I'll use him for all my electrical work…read more Excellent value!

Experienced very poor customer service with Graham Electric, as many others have. Originally…read morereached out because it seemed like he was a skilled electrician. After being cut off multiple times on our brief conversation, he ended up hanging up on me mid-sentence, before I could explain the true location of the requested services. What a shame, missed out on potentially $1k-$1.5k worth of work. Being an experienced tradesperson is one thing and having common decency when speaking to potential customers is another, you need both. I am very happy he behaved like this BEFORE he was at my house doing work. Just like you have no time for your customers, I have no time for that behavior. I encourage everyone to read the past reviews from Tom C., Alex O., Ana B., Lori F., and Lema Y (those are just under the recommended reviews). You should scroll down to the end of the recommended reviews and click on the "other reviews that are not currently recommended". The reviews mentioned and most of those that are not currently recommended give a much more accurate photo of how Graham Electric conducts business.

Responsive service, working around electrical contractor to get my service back on-line…read moreefficiently. Friendly, accommodating.

We hired Brown & Son to empty our septic. Very professional and friendly. Very reasonable prices…read more Their service was expedient, in fact they arrived early. We will be using their service again.

Provided the best price for septic tank pumping for the Fairfax County area…read more Jimbo was responsive both via phone and email. His team came out within one week of scheduling in May.

These guys are terrible! No attention to detail, employees are rude, and they made a complete mess…read more Avoid at all costs!!!

My brother used Seal septic believing they were a fair and honest company.Wow were we wrong. My…read morefather recently passed away and we found out that our mother's septic line was clogged. The guy who came barely even tried and had a nasty attitude.The didn't even unclog the pipe and was told they had to go further and they didn't listen.My brother was charged for a job incomplete and they wouldn't refund his money. Rex burner came out and in no time unclogged the drain. I WOULD NEVER RECOMMEND SEAL SEPTIC EVER!!!!

I've recently had issues with my septic system. After having another company work on it, I decided…read moreto get a second opinion and called Seal's. The young lady who answered was polite and discussed all the possible charges up front. She scheduled my appointment for the next day and they showed up just as promised. Its been about 2 weeks and everything seems to be working great. What really impressed me was the way they left the area they dug up. If you didn't know it, you couldn't tell anybody was there. Chad H.

Always reliable. We've had good service with our septic service. I would recommend to anybody that…read morelives in rural communities

Awesome guys. Found the clean out, it was buried in a mystery spot in the yard. They were patient…read moreand found it and dug it out. No issues. Would 100% recommend