Burlington Fireplace & Solar installed and maintains my fireplace/furnace. The high performance…read morestove/insert burns hot and clean with less than one pound/ year of chimney sweeping detritus. The heat produced along with the incredible efficiency is beyond compare. The most important part of Burlington Fireplace's design and service is safety. I burn about two full cords/year of kiln-dried oak. Heat is really important. Safety and lack of fear is too. And, by-the-way, when Burlington Fireplace comes to inspect, clean, and maintain the fireplace and chimney, their service representatives, like Jeff, be assured, they are tidy and generous in explaining what they do.

We had a small house fire that destroyed our fireplace. We contacted Burlington Solar to provide an…read moreestimate. The owner came out; he was really personable and knowledgable. We had a good feeling after he left. Sadly, that's the last good feeling we had. For nearly two weeks our insurance claims adjuster has been trying to reach them for more details regarding their estimate. She has yet to reach them after multiple attempts. We called Burlington and told them of the situation. They said to have her call again. A week later, she still hasn't talk with anyone.

Such a great company! We recently had two sola tubes installed and loved the process from start to…read morefinish. You call and get a real person, I spoke to Gina who was wonderful! She is pleasant and kind, asks a couple questions and is able to give you an estimate right away. Turns out our bill was less than the estimated amount which was a nice surprise. They came and installed two tubes within a week of when I called. Installation was quick we loved our installer Frank. He too was friendly, kind, respectful and courteous. Loved that he cleaned up after himself, you would never have know he was there except for the fact we now have two areas with great natural light. If you have a room that's dark and can't add a window you've got to try one of these...they are the best! A+ for this team! Thanks guys.

We called Brighter Concepts because we broke a diffuser on an older solatube. It required some…read moreupdating for the new diffuser to fit. Everything was explained prior to the date of service. Everything we might have wanted was on the truck. Installation was quick, clean and professional. They made a great product even better with the update.

I want to warn others about the solar panel company Sunrun, due to my bad experience with them…read more After almost a year of requesting repairs, they finally fixed my panels, but in the meantime, they kept sending a technician every month without solving anything. Now, on top of that, they are also breaking the contract. The contract clearly stated that the monthly payment would increase by 3% each year. However, in addition to applying that 3% increase, they also added an extra $7.81 monthly charge without my authorization, violating the terms of the agreement. This company does not honor its own contracts and only looks for ways to take more money from consumers. I strongly advise being very cautious before doing business with them.

Beware of Sunrun solar sales the price is not what was started!! And when you call customer…read moreservice all they tell you is that is the bill. Our bill is over $20 more than was stated!!!

After posting my review last week, I was contacted by an executive concerning my experience. He…read moreinformed me that ComEd had changed the rules for the rebate from the time I was quoted and when the installation had completed. Initially, my rebate was approved for payment before ComEd went back and rejected it. Certasun had been trying to get ComEd to reverse their decision with no success. The main issue was the total lack of communication from Certasun, which the exec assures me will be changed. In order to make me whole, Certasun has sent me a check to cover the rebate.

Update on 4/27/26 Only by writing my honest review did I get…read morethe attention of the executives at this company and my phone call returned today. They decided to refund my $1800 for removal and not pursue working with me since their service could not "meet my satisfaction." Expecting a response within a week is reasonable for any active business this size. If you read the review of others here you will conclude that I am not the only customer who has experienced lagged and/poor communication. I suggest you improve your support workflow in order to thrive in this industry. In the few hours that have gone by, I was able to get a quote and schedule service with another local company. Original Review Do not rely on this company for good customer service from the operations end, good communication or follow-up. They require you to pay an invoice before any work is done. However, when it comes time to schedule the service no matter how many messages you leave or emails you send, don't expect to hear back from them. Research and find another company (if you need work done expeditiously)!

Just installed a furnace today and took half the time they said it was to put in. They were nice…read moreand answered all my questions. They even cleaned up after themselves. Furnace was expensive but order the very top one. The salesperson and the customer service were great, too. Would recommend them.

I am extremely disappointed with Heating and Cooling Solutions and would not recommend them based…read moreon my experience. In December 2025, I purchased a new furnace and condensation pump from this company for over $4,000. Just a short time later, the condensation pump stopped pumping water properly. I contacted Heating and Cooling Solutions, and they sent a technician to my home. The technician determined that the plastic drain tube they had originally installed was too long. They simply cut the tube shorter to correct the problem. Despite this being an issue with their original installation, I was charged a $129 service call fee plus an additional $150 for approximately 15 minutes of work. I called the owner, Todd, to ask why this repair wasn't covered under the warranty, especially since the condensation pump had just been installed by their company. Instead of standing behind their work, I was told that I should have been performing "preventive maintenance." I find it unacceptable to be charged nearly $300 to correct what appears to have been an installation issue. A company that installs equipment should stand behind its workmanship, especially on a recently installed system. Instead, I was left feeling like my concerns were dismissed and that I was being charged for their mistake. This experience has left me completely disappointed. I expected much better customer service and integrity after spending thousands of dollars with this company. Unfortunately, I feel these business practices are unfair, and I will not be using or reccomending Heating and Cooling Solutions again.

I had an issue with our furnace in which it was intermittently not kicking in. Todd came out found…read morethat the circuit board/relay was the reason but since it was intermittent hard to pin down. Since our furnace and AC were 27years old. I requested a quote with some options. After reviewing others along with Todd's. We went ahead and had Heating & Cooling Solutions replace the whole HVAC system. The crew Dave, Jake, and Dan were very professional and did an excellent job. I would recommend them for any HVAC system work or repairs.

I would not recommend. Charged for work not done, quoted $1500 for COOLANT. Recommended new furnace…read morefor $7500.00 that wasn't needed. Reported it to company the next day and was told very rudely by JESSICA speaking over me that they quoted me a price for a new unit and I should take it. I called another service that showed up in less than 30 min and had my house freezing. Saved me $8700.00 worth of rip off from Heating and Cooling Solutions. RUN FAST

Came out to service furnace. Knocked a 5 gal paint can through drop down ceiling into our training…read moreroom. Then made excuses and left without telling us about the accident. Just left us with the damage and has not responded. Unprofessional and irresponsible.

From the owner: Ready to take your property off the grid? All-Star Maintenance Services LLC specializes in…read morecomprehensive whole-home upgrades to achieve true energy independence. Solar Energy Systems Design, Engineer, and Install: Custom solar panel systems tailored to meet your home’s specific energy needs. Battery Backup Systems Kinetic, Electric, and Chemical Solutions: Advanced battery systems designed to ensure your home remains powered during outages. Generators Backup Generators: for both small and large utility. Geothermal Systems Ground Loop Geothermal: Innovative design, engineering, and installation of GL Heat Pumps, for both air and liquid mediums. Smart-Home Automation & Control Load Management: Control Systems built around your life and tailored to your power systems. Why Choose All-Star Maintenance Services LLC? Whole-Home Upgrades: We take properties completely off-grid with comprehensive solutions. It's time that our homes capture all the value & energy they provide. Lifetime Workmanship Warranty: We back all our work with a lifetime workmanship warranty, ensuring peace of mind and ongoing support. Experienced Professionals: Our expert team doesn't just deliver top-quality service and installation, we care about the look of it. We want to brag to everyone about it!

Great service from ACS! They are efficient, professional and have excellent customer service. Dan…read morerepaired my central vac in minutes not hours with excellent results. Highly recommend them for your service needs!

Great service with a very friendly professional! Chad made me feel completely at ease while…read morelearning the technology to run my smart home! Highly recommend!