Very nice handmade lanterns and chandeliers. All custom made for colonial era designs. Very…read moreelegant. The showroom was a nice place to see the the work in person. Nothing like handmade in the USA with the same specs from back then. Worth every penny.

Ordered a hand made tin reflector oven with a rush request for the holidays. The oven is perfect,…read morewith all the subtle details a historically correct hand crafted item would have. So nice to see craftsmanship still alive.

My experience was beyond fantastic. An old outside pole lamp was repaired with skill, unexpectedly…read morepainted and returned with a perfectly matched old bulb included. The passion for their trade, the knowledge they share about the world of lighting, old and new, and the enthusiasm with which they greet and care for their customers, is unmatched!!!!

Never got past a phone call. Apparently you have to make an appointment and give them a $100…read moredeposit for the privilege of looking at their showroom. That ain't going to happen! My money will be spent elsewhere. Gordon & Mary B

Dishonest business practices. Would strongly recommend doing business elsewhere. I believe it was…read morethe owner that I dealt with and she was very short with me and cold (rude) after she got her $$$ of course.

We just purchased a beautiful lighting fixture from Benoit Electric in Leicester, MA. It was a…read morewonderful experience. The owner, Sandy, was extremely helpful and knowledgeable. Our light was received in 2 weeks time and was MORE beautiful than I could have imagined. With few lighting stores in our area, except big box stores, the experience was great.

On our way home from the tile store we popped into the Ultimate Bath and had the good fortune to…read moremeet up with April. This is our first bathroom remodel and it's fair to say that we were more than a little overwhelmed by all of the choices available. Thankfully, April is an old pro and understands the options inside and out. We booked an appointment with her for later in the week and within a couple of hours the decisions were made and we left with great confidence in the items we chose. One of the things we really appreciated was that the Ultimate Bath has a wet wall where they can demonstrate a broad range of fixed and hand held shower heads. There is no question that really simplified the process for us. If you're doing a remodel I would strongly encourage you to stop in and see April before trying to wade through the many, many, decisions on your own :)

This is a lovely, new showroom with a large selection of bath and kitchen items. I have been…read moresearching for a showroom that featured the Kohler toilet bidet combination. I was delighted that this toilet is actually in their public rest room and able to assess its features. The sales person/designer was very knowledgeable and helpful. There is a wet wall where you can actually sample different components (so helpful in selecting shower heads and faucets). The quote for the various pieces arrived in an email that evening. I would highly recommend Karen and this showroom to anyone undertaking a bath or kitchen remodeling project.

Excellent, excellent service, selection of beautiful lamps and light fixtures . We also purchased…read moretwo ceiling fans, My first choice store to purchase electrical . They also have fabulous lamp shades!!!

Beware of buying lights online from this company. If the lights are not right because they have no…read moreshowroom and you need to return them you need to pay cost of return shipping twice. The cost to ship product to their warehouse and then their cost to ship product to manufacturer plus a 20% restocking fee makes for a very costly return

I went into the Frank Webb store in Auburn. Did not get greeted at all. I was looking for…read morependant lights was told to go online and order them. Thought maybe she would help me with a catalog to pick them out. NOPE! Terrible customer service! I'll go elsewhere!

Stephanie Cobb, our showroom consultant, was outstanding. Very knowledgeable on products and very…read morepatient. We'll be back because of Stephanie

Contacted Anthony to upgrade my electrical panel on my home and to install a needed interlock…read moredevice and exterior connection for my generator. Anthony provided me with a quote (very reasonable) as well as available dates to complete the job. Extremely high level of communication right up until he arrived in my driveway and concluding with a follow up call the next morning to ensure I was happy with everything. Install was issue free and he left no signs of him being at my home. Not sure what more you can ask for. Would HIGHLY recommend for any electrical job you are planning. Great demeanor, personality and professionalism.

Anthony just completed some work on my 2 family home and I couldn't be happier. He is professional,…read moreknowledgeable and honest. He will walk you through his plans and explain things clearly. I did not feel out of the loop or surprised as I have with other companies in the past. Anthony keeps you updated every step of the way and makes sure you are well informed. He does great work, doesn't leave a mess and is very reasonably priced. I will be calling him for any of my homes or rental properties in the future, highly recommended!

Always great to work with Yale appliance. They're organized and profession. Their delivery guys…read more(Dorian and his crew) are the best. I've used them at work and on my own house for at least 15 years and they have never let me down.

Just had my shiny new stove delivered this morning and everyone was fast, efficient and super nice…read more Paul the Plumber was fantastic! And the delivery guys were wonderful, I'm so sorry I didn't get their names (but I'll let Yale know separately). This is my third purchase and install with Yale; they are great, I cannot recommend them highly enough!!