They have always been extremely responsive and fair. They have made several scheduled and several…read moreemergency repairs for us and were priced competitively. Carpinet will always be our first call and we have recommended them to others who are in need of plumbing or HVAC repairs.

very unprofessional that bob guy. I was asking why I was getting a bill for a quote that they got…read morewrong and when they guy was here quoted me twice as much as they quoted over the phone. Why give a quote over the phone when you have not seen the project. Then they try to tell me that it was my fault because if i gave them the right info this wont have happen!!!! I am not a plumber and i am calling you. Long story short, he told me to take it up with the magistrate and hung up on me.

Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

From the owner: Welcome to Bill The Plumber, where we are dedicated to providing outstanding repair, maintenance,…read moreand installation of Plumbing and HVAC systems. Established in 2020, we’re proud to be a veteran-owned and operated business, committed to delivering exceptional workmanship and customer satisfaction. Whether the job is big or small, Bill is dedicated to getting it done right the first time and letting his work speak for itself! Emergency Services Available, after hours and on weekends. Price Guarantee! Never any hidden costs!

We highly recommend mechanical service company. We needed emergency service and they were quick to…read morerespond. They communicate well regarding the repairs that are needed and they are really fair on price. We can't speak highly enough about this company.

I give Kane my highest rating. Jason arrived right on time…read moreand did a complete check of all my heating units. Very friendly. Since this is my first winter in this house, he showed me how each unit is started after being off for the summer. His pricing was exactly as estimated. I look forward to having him return to install some heating units once my garage is renovated.

This is the first negative review I've ever had to do. The only reason I am is to save other…read morepeople from the nightmare that we're going through. Jason came over and installed a wood stove and he ran a chimney pipe through my ceiling.. that was eight months ago and it has been leaking ever since. Started leaking the first week. He came back and slapped more tar on my roof, which did absolutely nothing. last week I texted and called him trying to get him to come out and help us but he's ignoring us. The roofing company we're hiring to fix our roof called him as well and of course he answered for them. they asked him if he's going to chip in for this and he said he doesn't feel like he's responsible because it's been eight months.. 8 months! I think that says a lot about his ethics. So now I'm headed to small claims court.

Great company to work with. Customer service was amazing…read moreI have used their emergency service twice. They came out did the repair and my heat was back up and running.

I have repeatedly called Joseph Pica, owner of Pica HVAC, to no avail. Why would a reputable…read morecompany not want to call an unhappy client. I will tell you. The owner doesn't stand by his work. What he said above is factually incorrect. DO NOT utilize this company. My boiler was so messed up I had to hire a plumber to fix what his employees screwed up. There was nothing wrong with my unit until PICA HVAC touched it. I asked Alex, tech, why don't you change the ignighter! He said it didn't need it. Weil MClain has a different opinion. 5 times I had Pica out to my home. If it was done right the first time it wouldn't have taken 4 more times. And it still wasn't right. Your employees aren't trained properly. And the owner has no business owning a business.

The first time I used them they were the first ones to answer the phone when my water heater was…read moretrying to flood my basement. They came over quickly. They don't sell my brand of of water heater (still under warranty), but made the contacts to get the water heater covered. The labor, given that it was an emergency, was quite reasonable. They have since become our first call on all of our repairs. On a recent repair, we called for a repair (not an emergency). They were there first thing the next morning, just as they said they would be. The price was great. It's just nice to deal with professionals and I've never had an issue with any repair. They come out and the problem's solved.

Don't use this business. From the moment you begin to deal with them to the conclusion of your…read morebusiness with them, they make it so hard. There are other local options with much better customer service. It is just unpleasant to work with the people in that company. In addition, their prices are very high and are never on time.