This our 8th year with South Valley Pool Service is still give it 5 stars! Thank you Reno and Matearead more

We've always have a great experience with South Valley Pool Service. Reno is incredibly…read moreprofessional, super friendly, and clearly knows what he's doing. He takes the time to explain things and makes sure everything is done right. Their pricing is also very reasonable, which is a huge plus. Matea is just as wonderful. She's sweet and kind, and always quick to reply to any questions we have. Communication has always been easy and stress-free from start to finish and for every pool projects that we need. Highly recommend South Valley Pool Service if you're looking for reliable service and genuinely great people!

Tyler has been managing our pool for the past year, and he consistently provides excellent service…read more He is highly knowledgeable about pool upkeep and maintenance. Additionally, he goes above and beyond to resolve any out of the ordinary issues that come up with the pool. We highly recommend Prime Pool and Spa (Tyler) if you're looking for a reliable pool service company.

The absolute best! I have had my pool cared for over 20 years and have had several services. Other…read morethan my first service provide that stopped serving the Gilroy area years ago, Tyler is the best one yet! I struggled for the last 10 years or so to find a reliable, knowledgeable, dependable pool service and I couldn't not be happier that I found Prime (and Tyler) they don't get any better!

Expert care for our complex pool - nearly a decade of excellence…read more Cory and his team at K&J Pool Service have maintained our complex pool with an infinity edge and multiple features for almost 10 years. Not every pool service can handle the intricacies, but Cory's expertise keeps everything running perfectly. He is always reliable, honest, and professional. Our pool looks stunning year-round. For pools in the Morgan Hill area, K&J is the only choice. I highly recommend it!

The first thing K&J Pool did was add a large quantity of copper, 'Blue Ray XL,' without my…read morepermission/ prior approval. The pool had been very clear since we had just changed providers and it did not require an algicide. It's not removable once poured in. We paid for service every month all autumn and winter. The bills were always hard to decipher as to which service period it covered. Later, they tried to charge me for December's in April despite not having showed up for several weeks during that timeframe. Communication/responses to my enquiries were largely non-existent. In May, several additional charges started appearing that were unspecific. I asked Tyler in person if the pool was safe for my children to swim and he replied yes. I asked him if the salt was OK and he said something like it was hard to tell. My kids then swam in mid-May during a heat wave. I took a pool sample to Leslie's a few days later out of curiosity and it failed abysmally. Free chlorine was 0.1 when it should be 1.0-4.0. The salt was 1200 when it should have been 2700-3400ppm. Everything was out of range. pH, phosphates and alkalinity too high. Calcium too low. I hope my children don't get sick. When he responded to my cancellation he had the nerve to claim our pool was locked that one week, which is simply not true. On the contrary, the gate had been open when they didn't show that one week because we were working outside all day. Would it have dropped so precipitously after just one week anyway? Should not have.

My pool was green, my husband had tried to correct the issues but my pool was green…read more I called K&D because I was tired of not being able to swim and two visits later my pool is cleaner then it has ever been!!! It sparkles. I called on the weekend and Dennis (the owner) was at my house on Monday to asses the situation. On Tuesday my filter was cleaned, pool sweep optimized, and the correct chemicals added. Wednesday I could see the bottom of the pool and Thursday it was clear!!! I'm signed up for weekly service now and it's so nice not having to think about pool maintenance at all. I 100% recommend this company. They are fast, friendly and efficient.

Since there highly trained & knowledgeable technician (Greg) left the company since (October 2019)…read moreof last year (the past 4 months) the quality & detail of service has drastically declined. The employee replacement (Juan) does a ok job, but have notice a hit & miss job within the past 30 days (February), as it usually takes the technician 15-20 minutes to service my pool/hotub, he has come and gone within 5 minutes, forgetting to brush bottom and sides of pool, changing pool catch, etc. Also, I tested the pool myself as I have strip kit I purchased from a different vendor (Leslie Pool Supply), the readings were way off as they put too much chemicals in the pool, I needed to verify this with another pool expert who came out and he confirmed exactly what I projected, K & D Quality Pools messed up my pool/hotub (look at attached picture) as you will see not normal to have these shampoo bubbles. The straw that broke the camels back is I get weekly service on Tuesday's well on 2/11 came and went, no service, no phone call message, no heads up, no text message, no email, just a flaky & unreliable company that doesn't know how to communicate with there valued & loyal customer. I kept my gate unlocked the entire day from 7am to 9pm, I was not happy about this. The research I have done, 80% of homeowners keep there side gates locked for security & liability reasons, this gives me peace of mind. Well, I get a phone call two days too late and they gave a lame reason of windstorm issue which I don't believe. Well, during that week I found a new company that is highly respected, that will start on March 1st, recommended by my client who has been very happy. K & D Quality Pools just lost a outstanding customer, which in this day & age must be difficult for them to retain there customers.

I usually provide very good reviews on Yelp…read more Unfortunately, Cali Pools is truly is not getting a good review from me. They were our pool maintenance company. We terminated them. We asked for a quote to install a pool heater. When we received the quote, they required a 50% down payment. We gave them the 50%. That was months ago. As of this date, they have not installed the pool heater. They started to repair our pool sweep. It needed a very common part, available from Leslie's Pool. As of today, the pool sweep has not had not been repaired. We finally had enough, and fired them. I give a poor review, which accurately represents their level of service. We are very disappointed with them and recommend caution to their customers

I've used Cali Pools for over 5 years and they are very reliable! They are at our pool each week…read morewithout missing!! If they do miss our day of service the call/text and let us know they'll be there the next day. They keep our salt water pool chemicals at just the right levels. The pool is ready for us when we want to use it. I highly recommend them!!!

Art's Pool Service is fantastic! He came to fix my pool cover, and my polaris vacuum cleaner…read more He is highly professional, punctual, and incredibly easy to work with. Not only does he do an amazing job with the pool itself, but he also went completely above and beyond by answering all of my questions and taking the extra time to help fix a few other things he noticed weren't working properly. It is rare to find that level of care and attention to detail these days. Highly recommend

Art is awesome. Gave a quote, came and did exactly what he promised. Took my pool from dark green…read moreand mossy to clear in less than 2 weeks. Also gave advice on how to keep it clean.

We had amazing service with Joe servicing our pool and spa, which was in need of some serious help…read moreand he was able to bring it back to its original state which is amazing. We love enjoying the pool these days and our hot tub has never been cleaner, which is nice. Good rates and always on time!

Unethical and unprofessional! I decided to give him a second chance since my recent pool guy, which…read moreI liked a lot, decided to retire. Years ago when we first bought this house Big Kahuna started pool seevice for us. He collected $50 on the very first visit and left my water on and never came back. We had flood in my backyard. We never heard from him. This time I thought things might be different since 7 yeras had passed (we all learn from our mistakes). He came out the first time and forgot to clean the filter in the back. I called him to point that out, he said "I don't think we'll be a good match", just like that! I do not find this company professional, genuine and ethical.

Horrible, Horrible and Horrible. Unprofessional to the core…read more They sent untrained people to my house, they broke your equipment and disappeared when things went out of control. They left me high and dry with pool totally green and told me via email after three weeks of not servicing my pool. For many weeks, I kept compaining that the pool was getting green. Finally after I wrote to them, they told me they stopped coming three weeks back. When asked why they would do such a thing, they started yeling at me and telling me how to use internet. Absolutely unrelaible, pathetic and unprofessional. Don't let them in your backyard.

Thomas PS maintains our pool weekly and we love them. I have had a variety of pool maintenance…read moreservices over the years in different homes I have lived in, so I can tell you I know a good company from a poor one. Thanks Thomas for doing a great job for us! Meg