Had a leaking pipe. Called Diamond Fire Protection and they quickly had someone out here. Bryant…read morewas awesome! Friendly service and went above and beyond to make sure it was fixed properly. Would definitely recommend.

We would like THANK Bryant (Owner) and Ramos (Supervisor) for the Excellent work. We were very…read moreconcerned about the water leak we found. Bryant promptly replied to the Yelp request. His company was on the only one that replied the "same day" with an estimate. The cost was reasonable and the estimate covered the needed parts. Ramos was very professional, answer questions and explained how the system works. His experience and skills gave me the peace of mind .. I was able to sleep well that night, after the repair. This company conducts Superior work!! As a matter of fact .. I asked for an estimate to replace the home sprinkler heads.

So these are just the facts about JC, John, and National Fire Protection. When I was hired, I heard…read morethrough a sprinkler tech Sam that they go through people like crazy. I was written up for a service call that was already fixed. Told them that they didn't care. A woman cut me off on the freeway and messed up my van. National fire did not fix the van at all. I had to drive it around for months. I asked and asked, but they wouldn't do anything. I was written up for a target employee leaving his shift and not opening doors for me to do my job. (I watched him walk out the front doors with a fifth of alcohol) They had me working in northern California and Southern California, pushing me into exhaustion constantly. I was sent on service calls that needed 2 techs, I asked for help, and they did nothing. When you speak to John in his office he keeps his airpod in so JC can creeplie listen in (I knew what was going on and told John to put him on speaker phone) didn't get that. JC must be insecure. They have unlicensed sprinkler techs working for them (just a fact) Their sprinkler techs would show up extremely late when they were scheduled with me. They did not provide me with a UL listed Solo Test kit to properly test the fire alarm systems. (That's literally a requirement in the NFPA 72) They hired some "GREEN"cat that didn't know how to use a multimeter (I literally watched him confused acting like he knew what to do, then walked over and moved the leads on the meter to the proper location to measure DC volts for batteries. He was also extremely late) I wasn't given a credit card to get any materials I needed for repairs. (I literally used my own money at times without reimbursement) In the end, JC came to a San Diego target interrupted my annual that was supposed to be done before they opened insulted me and blamed me for things that I didn't do or were out of my control and let me go. (It was very unprofessional) I felt manipulated and lied to, lied about. It felt like National Fire Protection was trying to ruin my career. Later, I heard the owner "just cares about putting gas in his boat." I wrote these these truths here because they are affecting my future employers' opinions and making it extremely difficult to get a job. And I need to pay my bills. None of this BS was fair to me. I wouldn't work for them if I were you.

They are not trusted company! I live in Lake Elsinore.I…read moreordered Fire Sprinklers cover caps Estimated value $300.00 plus work $100.00 When I canceled order ,I returned caps not used The company charged $427.00 And told me they will return just $150.00 The rest money they charged for technician visit ($250.00) ,just visit, nothing work done. But the worth part I still don't get my refund yet after more than one month. Unbelievable, but true!

This is my go to, to get my annual inspection done. Easy in and out within 10 mins. The value is…read moregreat and customer service is always best. Never disappointed when I go here. I'll be back every year. Thank you!!!

Fast and efficient service and annual certification of your fire extinguishers, if needed.read more

Horrible service. I cant believe they have 5 stars when they are not the best out there. I got…read morecharged for them doing NOTHING!! They told me nothing was wrong so I payed more than $100 dllrs for them just coming out. I was not supposed to get charged for any service fee but yet nothing got done and I had to pay. The guy taking care of the matter started rolling his eyes and answering with an attitude at my boyfriend when he asked why so much and for what reason. I guess you learn from these companies that you have to do more research when hiring them for service.

Horrible company. Unprofessional. I was cussed out over the phone because they charged me wrong and…read moreI didn't understand why. Steven does not know how to run a business because he changes prices for every company. I know many restaurant owners that are old friends that I referred to them and they all have different prices on the same jobs I get done for my kitchen. Everytime they come they half ass the job and leave too fast. They always need to come back other days that cut into business hours. Brandon is loud and unprofessional he is the one who yelled over the phone. I wouldn't hire them. You can tell they are a company that is just there for the money.

I can't say enough about how knowable, thorough and professional Jorge from Avance Fire Protection…read morewas when he made a service call at our home in Menifee. It's hard enough to find a fire sprinkler company that works on single-family home systems, since most only do commercial, but to find one with such responsiveness and expertise was a relief to us. We've lived in our eight-year-old home for four years - and didn't have any idea if the fire sprinkler system had every been inspected, tested or flushed out, which is recommended every 3-5 years. Plus, we had three sprinklers hanging down a few inches below the ceiling that maybe would malfunction when needed or at least were unsightly. I left a phone message for Avance Fire Protection early on a Monday, and when Jorge called back, he answered my questions, quoted a price range, and set an appointment that afternoon. When Jorge arrived, he showed me the system components, explained what he was going to do and gave me a time estimate of about an hour. Afterwards he said the system was in fine shape with adequate pressure and no sediments in the flushed water. Then he climbed up into our attic, even with temperatures approaching 95 degrees, and positioned and strapped up the three sprinklers that were hanging below the ceiling. If you need home fire sprinkler service or repair, I highly recommend Jorge and Avance Fire Protection. They did a great job for us - on time, friendly and proficient.

Having recently purchased a home in Menifee I needed to confirm my residential fire sprinklers were…read morein working order and pressure was good. Jorge Jr. came out same day and thoroughly checked everything and assured me that we were good to go. Gave me the peace of mind that I needed. My first choice will 100% be Avance if I am ever in need of fire protection services in the future. Lisa P

Drilled into a fire sprinkler pipe in my house and they did a great job coming out and fixing that…read more Reasonable price too.

Only writing this review because I noticed there weren't many reviews in 2025. We have been using…read moreAndy at our shopping center for 7 years and he has done a great job fixing whatever issue arises; backflow testing, required 5 year testing, re-piping fire sprinklers. And he takes care of all the compliance documents. You name it he does it and at a reasonable price. Thank goodness for Andy!

They couldn't assist me due to the small scale of my project but were more than happy to give me a…read morereferral to another local vendor. They responded quickly and were very friendly.

Testing fire alarms for over an hour traumatizing my pets. If you all were worth your own salt you…read morewould be able to complete testing much sooner.

I am a small business owner in Upland. I have only 1 fire extinguisher. The other companies told…read moreme they wont come for that. Have been using another company but I prefer to get estimates schefule appointments by text on my phone. Raincross is excellent for that. Never had to speak with them on the phone. Inspector showed up on time when we were available. After reading reviews of other local fire extinguisher companies, I was glad to have female inspector interact with my female employee. Very happy. They gave me new customer discount. Super easy to pay online for the service. Love this company!!!

Brian, Shylah and the team are awesome! They were quick with their response time. Service was top…read morenotch And answered any and all questions that I had. Will continue to use Raincross Fire Protection.