I would do negative star if I could. I reached out to them a few weeks back by email, text and…read morephone call. It's been 3 weeks and still no response. Is that business even operating anymore, I have no clue. I try to keep with our local small business people when I can, well I'm passing on them, on to the next one who might actually want my business.

From the owner: We provide Pest Control services in Rochester, MN and the surrounding areas. Bed bugs, mice,…read morespiders, wasps, cockroaches, Asian Beetles, and more!

tied a dead squirrel to the hitch of his truck. regardless of being a pest company there seems to…read morebe a lack of empathy and moral values from Bob. Wonderful receptionist though.

They are not clear with the cost. Told us two visits for $240. Found out it was $240 each visit…read more Next year we received an email saying they would be at our house the following day for a treatment. We did not request a treatment. Sneaky way to do business.

Please stop ringing my doorbell at all hours of the day, I have a no soliciting sign on the door…read moreand the same person (looks to be in their 20's, dark complexion) wearing a ROVE pest control shirt and hat keeps coming to my door multiple times a day, I have cameras everywhere around my home. I will take this to court if I need to, it is illegal to solicite in the state of MN if the homeowner has a no soliciting sign.

Beware of doing business with Rove Pest Control! DO NOT sign the electronic service agreement…read more Insist on a paper agreement and read every word. If not, they will transpose your signature onto an agreement that states they can keep coming back every 3 months FOREVER until they receive a 30 day written notice cancelling the agreement. They message you 7 says in advance that they are coming and say you have to pay even if you tell them not to come. This is the first you find out about the 30 day notice.

Value is way too high for a quality of work that is extremely low…read more Service is little to none. Still paying for an and issue that was not resolved. They say it's their mission is to guarantee they solve your pest issue. This is false, they want your money and will do nothing but put you on hold when they don't fix your pest problem.

We had to receive a call-back service after we had an ant invasion. The tech who did the follow-up…read morewas very personable and thorough and explained every thing he was oing to help solve the problem, however when I sked what chemical he was using he said "I'm not supposed to tell you", When I reminded him that I am also a licensed Category 3 Turf and Landscape Applicator and there is this issue of DATCP AG 29 regulation that requires customers be informed of the chemical used he then readily complied. My complaint is not with the technician, but rather the convoluted manner in which the after treatment report is prepared and sent by email, but in order for the customer to access this date, after receiving a message it is available (being sent by the tech sitting his truck in your driveway...heaven forbid actually handing the customer a printed copy) it is then necessary for the customer to enter his account (and remember a little used password)...why not just send the report in plain text directly to the customer's email address since both the tech and the customer are already accessing it. If you can't remember your password you are directed to ask for a code, which when you receive it then you have to put that into your account access box which then tells you it is the wrong code I did this THREE times, each time getting a different number, and finally gave up until I have to call customer service NOT A VERY FRIENDLY CUSTOMER INTERFACE ORKIN