I would do negative star if I could. I reached out to them a few weeks back by email, text and…read morephone call. It's been 3 weeks and still no response. Is that business even operating anymore, I have no clue. I try to keep with our local small business people when I can, well I'm passing on them, on to the next one who might actually want my business.

From the owner: We provide Pest Control services in Rochester, MN and the surrounding areas. Bed bugs, mice,…read morespiders, wasps, cockroaches, Asian Beetles, and more!

tied a dead squirrel to the hitch of his truck. regardless of being a pest company there seems to…read morebe a lack of empathy and moral values from Bob. Wonderful receptionist though.

They are not clear with the cost. Told us two visits for $240. Found out it was $240 each visit…read more Next year we received an email saying they would be at our house the following day for a treatment. We did not request a treatment. Sneaky way to do business.

I spent $600 for the job they never completed and when I contacted them to let them know that you…read moredidn't do your job properly, they asked me more money. Do not waste your time and money for this service.

Unfortunately I hired these guys to help remove squirrels from my attic and walls. They set 2 traps…read moreon the ground under my 2 trees in thefrontyard. I told them I didn't think it would work because the other company that removed squirrels years ago set a trap up on the roof, where the squirrels were getting in. 1 month later they caught a number of squirrels from the front yard, but not the ones inside the walls. I asked them to stop setting traps because I can't afford it. I now owe $600 and still have squirrels in my walls. I also have to pay a different company to set traps on the roof now. I'm not able to afford the $600 fee but don't have a choice but to pay this company for a job not completed.

Value is way too high for a quality of work that is extremely low…read more Service is little to none. Still paying for an and issue that was not resolved. They say it's their mission is to guarantee they solve your pest issue. This is false, they want your money and will do nothing but put you on hold when they don't fix your pest problem.

We had to receive a call-back service after we had an ant invasion. The tech who did the follow-up…read morewas very personable and thorough and explained every thing he was oing to help solve the problem, however when I sked what chemical he was using he said "I'm not supposed to tell you", When I reminded him that I am also a licensed Category 3 Turf and Landscape Applicator and there is this issue of DATCP AG 29 regulation that requires customers be informed of the chemical used he then readily complied. My complaint is not with the technician, but rather the convoluted manner in which the after treatment report is prepared and sent by email, but in order for the customer to access this date, after receiving a message it is available (being sent by the tech sitting his truck in your driveway...heaven forbid actually handing the customer a printed copy) it is then necessary for the customer to enter his account (and remember a little used password)...why not just send the report in plain text directly to the customer's email address since both the tech and the customer are already accessing it. If you can't remember your password you are directed to ask for a code, which when you receive it then you have to put that into your account access box which then tells you it is the wrong code I did this THREE times, each time getting a different number, and finally gave up until I have to call customer service NOT A VERY FRIENDLY CUSTOMER INTERFACE ORKIN