Bill McCann installed a new concrete driveway at our home in June, 2023…read more We are very disappointed in the work completed as our driveway is in worse condition than it was before the work done by Bill; and that old driveway was over 20 years old! The top layer of the concrete is flaking away. Now we have to pay someone else to fix this mess. Unfortunately, we learned that Bill has a reputation for watering down the concrete after we had already signed his contract. We signed up with him because of his father's good reputation in the concrete business. We are greatly regretting doing business with Bill and won't be calling him again!

Bill does an excellent job and explains the process to you thoroughly. I am ecstatic about the…read moredriveway pour he just did for me and is reasonable. VERY quality work. Would definitely recommend his services! - Chad C

From initial contact to estimate to installation the purchase of my new water heater was very…read moreprofessional. Callan, the tech, did a great job of explaining all the options to make sure I understood them all. Once I had made my decision, the installation proceeded in a timely manner. Callan was very respectiful of me and my property and made sure he had cleaned up and I was satisfied before leaving my house. I would do business with them again!

I moved into a house that didn't have a water softener, I inquired about a water softener and was…read morequickly taken care of by a very nice person answering the phones that quickly got something scheduled. Once the technicians arrived, they were polite, clean, and efficient. I'm very happy with the water softener and the overall experience. Will recommend.

B and C did the plumbing and heating in our new house. they are everything a person is looking for…read morein a friendly hardworking professional company. From the people in the office to the service men, I can not say enough good things!

Called B&C to check on a possible water heater leak. They told me it's $145/hr. Tech came quickly,…read moresquatted in front of the heater, and said "yep, it's leaking from the tank, you need a new one." Gave us estimate and scheduled replacement. The next day, the water dried up. Appt cancelled. Charged $135 for a 10 min "check." The floor is still dry. Shabby work. Not true to their rate claims. Will not use again.

Jerome has many years of experience with great prices and great customer service. We will continue…read moreto hire him for all of our duct needs.

We have a home with three HVAC units and four regions of the home…read more We reached out to a few companies before deciding on S&S. In particular before hiring them, they Jerome with whom we had regular contact, was very responsive. That was the deciding factor before hand for us. Some companies didn't even return our calls. He asked us to count the HVACs, send photos of the units and their returns, and count the returns etc in each room of the home. This helped him to provide a cost and time estimate for the job. He assured us that no matter what that would be the max of the cost then. On the day of the job, he was timely, courteous, professional. This kind of service is very personal as they need access to the entire home, and Jerome treated our entire home very kindly. He gave us a breakdown of what to expect - because of some of the accordion style vent materials he would have to use more delicate means to prevent puncture. This would mean that getting things 100% clean is not likely. At this point I asked if we hired their services each year or more regularly if that would help, and he said it wouldn't. He recommended every seven years - it was an opportunity to mislead us but he didn't. Throughout the two full days of work, he was always straightforward, professional, and trustworthy. He cleaned up after himself as well. Furthermore, our home is a mess with three little boys scattering toys everywhere - he handled it all in stride. The cost, for a 4500 sq ft home, 3 hvacs, etc home, which took 2 full days of work was $1700. Then they provided a 10% discount for us as Mayo employees. We provided a tip above and beyond for our gratitude for his exceptional work. We are very happy with his work through the whole process.

I needed some siding repaired - Adam came and got me an estimate same day and despite having a busy…read moreschedule got the work done in under 1 day the very next week. He had good communication throughout and gave a transparent estimate on material. Highly recommended

Buyer beware, if something goes wrong with your project, this business will not rectify and make…read morethe situation right. During a service call the equipment being used malfunctioned and broke in my pipe, it took several days to locate the broken snake, which resulted in drywall being cut out in multiple places in my home. Eventually, the snake was found. now the business will not repair all the damage they caused in my home. Please note I paid them $800 plus the initial $150 for the initial service. This mistake will cost me an additional $800 to $1000 to fix my drywall. Buyer beware this company will take advantage of you if you are an elderly person. the $800 paid to them should not have been paid due to the hours occurred at my home were spent looking for an item of theirs that broke, not for what they were hired to do in the first place.

Great experience When the toilet is clogged it's an emergency From the first phone call with Kris…read moreto the speedy arrival of Alex Lee I knew I had chosen the perfect company for my solution If I could give 10 stars I would! I hope I won't need unclogging services again, but I've put them in my contact book for any plumbing need in the future Customer service at its BEST

He arrived promptly, ahead of schedule. Diagnosed the first issue in minutes and that project was…read morefinished. For the second project again, done efficiently as well as satisfactory. Hero Home Services, may be new to Rochester, but I hope to see them in the future. They provide plumbing, electric and hvac. Give them a call.

took the time to explain everything and teach me maintenance. went above and beyond and helped with…read moreother thermostat issues. I highly recommend.

Awesome all the way around. Had plumber, Estimator, HVAC service and HVAC installers. All great. A…read morebit expensive; but you get what you pay for.