My pilot called All-Points a day before we were heading to the RTP for meetings and spoke with a very friendly reservations staff member. After educating him on the level of service they could provide for us, we decided to give these guys a try. When I arrived at RDU, I was greeted outside my jet by a chauffeur named Robert in a black Mercedes. I was taken back immediately, it is not everyday you find this in a smaller metropolitan area. After introducing himself, he helped me in the vehicle, offered me a cold beverage, and handed me a copy of the Financial Times(impressive). Robert got me to all my meetings early and the rides were very comfortable. When I asked about a place to take a client to lunch, Robert immediately suggested several options in the area we were located. Robert also told me about the areas history, pointed out major landmarks, and even took me to Cameron Indoor Stadium to stand in the middle of the court (I am a DUKE fan). I know who I will be calling next time I come to the Raleigh area for meetings. It is a rare occasion that I make a review on someone unless they were amazing. All-Points Personal Transportation is one of my favorite providers and would highly recommend them to anyone considering private transportation in the state of North Carolina. read more

I travel every week, often multiple times a week for business, and need reliable transportation to and from the airport for myself and clients. After struggling with late taxis, irresponsible drivers and varying rates for many years I was ready to find a true "personal transportation service", upon glowing recommendations from my co-workers I gave All-Points a shot. This was one of the best business and personal decisions I have made. Since using All-Points I have never called another transportation service. They are the most reliable and professional in the industry, and their customer service always leaves me satisfied and happy. Whenever a large client comes into town, my company knows exactly who to call for all their transportation needs. I rarely write reviews for companies, and if I do it is usually to save people from a negative experience. However I have chosen to review this company so that others can see how a personal service business should be run. I hope others find this review helpful! read more

Boy were we impressed! We coordinated everything for my son's wedding ....we thought. 36 hours before the wedding we found All-Points and Catherine, their reservations coordinator. We forgot to arrange transportation for all of our out-of-town guests (45 of them!). Catherine took all the time we needed to walk through every one of our needs (complex to say the least), set our reservations up, and within 10 minutes we had confirmations on our Android no less. The drivers showed up 15 minutes early, each wearing a suit, and offered a hand to eacvh of the ladies boarding the (clean and new) vehicle. One of them, Gregg, even buckled my mother's shoes for her! We would have paid almost anything at such a late date but All-Points was 20% less than then everyone else we spoke to. They are great and we will tell everyone we know locally that there really is NO other choice. Thanks All-Points! read more

All Points was great! I contacted them on short notice to have a getaway car for our wedding and Catherine and gregg acted quickly. The buying experience: I love how it was all in one--flat rate cost. Gratuity was included so there was no surprises at the end of the night. Even better, they were able to get close to my budget I was shooting for. The ride experience: Gregg was professional and very nice. We were a little talked out from the wedding so it was nice to sit in a quiet, nice ride. He took us safely to our destination with no problems. He even helped pack up our luggage getting it to the hotel. So nice. I will definitely use them again and I suggest you do as well! read more

Customer service is alive and well with All-Points Personal Transportation. In today's world, I'm ready to do battle with any service company these days, as most disappoint and don't deliver as promised. I was delighted from the first phone contact to reserve a round-trip ride to the airport, to having the driver come 10 minutes early (scheduled pick up was at 5:30a.m. - and he was there early!), to a spotlessly clean and comfortable SUV, and a professional yet friendly driver. On my return home, they were waiting for me right on time and I had the same terrific service. They are great to work with and I will definitely do business with them in the future. read more

We used this business to get to the airport after we had a not-so-pleasant experience with another local company on our last trip. I would highly recommend them. Both drivers we had were wonderfully on-time, professionally dressed, very personable, and safe drivers. The automobiles were newer and impeccably clean. On one leg of the trip, we left so early that it was still dark and the other leg of the trip it was just me as a single woman with two kids. On both occasions, we felt completely safe and well-cared for. Please consider using them! read more

Gregg and All-Points Transportation are a world class outfit. Me and 27 of my buddies from state of Washington went down recently to play golf at PINEHURST, and All Points did an OUTSTANDING job of handling us on both the shuttle out from Raleigh, and the return trip back to Raleigh 4 days later. Great Mercedes Sprinter Van, clean, professional driver. On time, courteous, and in talking to Gregg, his concept of CUSTOMER SERVICE aligns well with how I view the business (and real) world. Two big thumbs up for this COMPANY!!!!!!! read more

We used All-Points when the limo price to RDU was about the same as parking. Our drivers were very professional and polite and the limo we got was lean and modern. On leaving, the driver came about 15 minutes early which we really appreciated. When we returned, the driver met us at the airport. The dispatcher confirmed our arrival time when we had a stopover. I used to travel for a living and have used limos all over the country. This is a GREAT company, customer-oriented from the top down, and we recommend it highly. read more

So far I like all the attention our planner is giving us. I did not think about a coach like this but the more I see the more I like. It's classy and even the best man can stand up inside (he's a BIG boy at 6'5). Room for the whole party plus our dresses, food, cooler, and bags. If we get this coach for the party we are promised another Mercedes for hubby and me when we roll off for our Honeymoon after the reception. But we do not get to see that until tomorrow. All in all this is going better than I expected. Excellent!!! read more

All Points transportation is definitely in a different league than its area competitors in terms of customer service and vehicle upkeep. The people over there really care about each customer's experience from point A to B. What is just as amazing is the level of quality in the vehicles themselves. They are always perfectly cleaned and up kept so that every ride feels like its in a brand new car. If you want the VIP treatment each and every trip call All Points, they're incredibly flexible and the customer is always #1. read more

I just want to thank All Points for picking up my 88 year old in-laws at RDU and bringing them downtown. The extra help they provided for my handicapped father-in-law was extraordinary. Both my in-laws were extremely complimentary. This a rare occurence! The car was spotless and the rate was reasonable. Booking was easy. These are nice people to work with. I would highly recommend this car service and we will definitely use them again when an occasion arises. Russ S. read more

Very professional and reasonably priced for large groups. Customer service is definitely their main concern and I felt like all my needs were met. Their flexibility in schedule made coordination much easier as well. Being a service member and native of the Raleigh area, I will definitely be using All Points for any future transportation needs and I'll be happy to recommend them to anyone who may need their services. Thanks for great service! read more

I would highly recommend All-Points to anyone who needs transportation in or around Chapel Hill/Raleigh/Durham. Catherine and Gregg of All-Points were extremely friendly and well organized. They not only provided premium customer service, but it was very fairly priced. The Sprinter Van we had was really clean and spacious. It was a perfect way to get our group around town for the night. Thanks again Catherine and Gregg! read more

I put my 17 year old daughter on a flight to North Carolina and found these people on the Raleigh-Durham Airport's website. From the time I contacted their reservations staff to when they sent my email confirmation, to when they actually CALLED ME to let me know they had my daughter safely in their vehicle I continued to be impressed. You can trust these professionals. I am impressed! Thank you All Points. read more

Missed our flight out of Raleigh for our Honeymoon because our 'high-end' limo 'pro' did not show up! Called All-Points and the owner drove us all the way to Charlotte to catch a new flight - our first time with All-Points and now our entire organization uses them. First class, on time, NEVER late, reasonable, and they actually answer the phone around the clock. (Thanks Greg for saving our Honeymoon!) read more

All-Points Personal Transportation was the best experience I have ever had when dealing with a company like this. Greg and his staff are so easy to work with. They take the time to really understand our transportation needs and they design an efficient plan to accomplish our goals. Their service is far superior to other transportation companies I have used in the past. Consider me a loyal customer! read more

My hat is off to All Points. My connections to fly to Wilmington fell apart and I ended up at the Raleigh airport at 2:30 this morning. All Points owner Catherine picked me up personally and got me to Wilmington before dawn and I was able to make my meeting. I have never had a customer service experience like this before. I wish the airlines would talk to Catherine - they would learn a few things! read more

I just wanted to personally thank All-Point limo for all of their hard work and wonderful service this past weekend. I deal with a lot of car companies and you are one of my favorites! The staff has wonderful personalities and great customer service. You have truly spoiled me now for all future car companies and I will defiantly use your transportation service again in Raleigh/Durham. -Toni read more

Rarely to I feel compelled to write a review, but All-Points deserves one. Quality outfit and very professional. Booking was easy, and the transportation to Pinehurst Resort was timely and trouble free. Friendly staff was also able to revise our scheduled return to accommodate an earlier flight. Price was also much better than booking transport through the Pinehurst resort. read more