Had a fantastic experience working with Excalibur. The pilot light on our water heater went out at…read more9pm and was showing no signs of recovery. Paul responded to our request almost instantly, was at our home at 9am, and we had a functioning water heater with a new pilot assembly by 9:20am. Paul also noticed the exhaust vent wasn't correctly installed by the previous company and fixed it free of charge, which has brought our gas bill down by over 20%! Their service was priced competitively and communication was excellent throughout the process. Most importantly, they truly care. They took what could have been a nerve-wracking process and made it feel effortless.

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

Fast Response has come through for same day service 2x for me now. The first time I ended up…read morecancelling because the toilet unclogged. But this second time, I message them through Yelp at 1am, they responded at 7am, made an appointment at 8am. Arrival window of 10am-12pm, and Tim showed up right at 11am. It's in the name, "Rapid Response" ... super fair pricing especially for Sunday emergency service. (This was an emergency for us, 2 women one apartment bathroom) Keep these guys number saved in your phone. Truly grateful! Thank you Tim!

Had a random plumbing issue where the water heater just stopped working out of nowhere--no hot…read morewater at all, middle of the morning, perfect timing. Called them and they showed up way faster than expected. Guy knew exactly what he was doing, diagnosed it in like 10 minutes, explained it in simple terms (not the usual confusing plumber talk), and had it fixed the same visit. No upselling, no dragging it out. Everything's been working perfectly since. Clean job too, no mess left behind.

If you use this service (and I recommend you do), I can only pray you get the wizard that is…read moreCarlos. Efficient, clear and very friendly. Helped resolve in a timely manner thoroughly.

Ace Plumbing was quick with response and sent someone onsite right away…read more Josiah was right on time, even though he had some trouble finding parking with the ball game going in the block. He identified and cleared the blockage in our kitchen sink right away. Cleaned up afterwards, checked thoroughly that everything was working and there were no leakages. I would highly recommend him and ace plumbing for the job

Our shower/bath wasn't draining properly. A weekend appointment with Discount Plumbing Rooter was…read moreset up for someone to come by. I received a text from Discount Plumbing Rooter Services the night before, letting me know that they would arrive between 8am-10am the next morning. They even included a photo of the plumbing tech that would be stopping by - as well as a fun fact about them. Knowing that I had firm window of when they would be arriving and who to expect - put me at ease right away. The next day - I received a text alerting me to the plumber's upcoming arrival. Adan G arrived with a big welcoming smile, and with his teenage son in tow. They were so professional and put on disposable shoe covering booties over their feet right away to enter our place. Once inside - they were quick to access the situation and use a large snake device to unclog the blockage. They were so personable throughout the process. I loved learning when talking to both of them, that Adan's son - has been dreaming of becoming a plumber since he was three years old. He was a huge help throughout the process and he would hand tools to his father upon his request. Once finished - they were prompt with cleaning up any pipe residue on the bathtub. It was beautiful to see water easily going down the drain. All three of us looked on with satisfied approval. If you're looking for a reliable, skilled, and friendly plumbing service to help you with a clogged drain or plumbing issue - I highly recommend reaching out to Discount Plumbing Rooter Services. Trust.

Based on my recent experience, I have the following words to the wise to offer anyone who deals…read morewith this company: 1. Document everything they do, including when they arrive and when they depart; and 2. Insist that they provide you with an itemized invoice, which clearly indicates the time and materials for which you are being charged. Some background to these words: On March 5th, I went to Discount Plumbing Rooter Services' website and requested a service call for a clogged bathtub drain in a rental unit that I own--with a partner--in Noe Valley. Discount Plumbing gave me a time window of 2:00 to 4:00 pm that same day. I received a text message that their plumber(s) were on the way at 2:08 pm. My tenant later said that she thought the plumber(s) arrived between 2:15 and 2:30 pm. [Note: I say plumber(s) because she only met with one (1) plumber, but couldn't rule out that there wasn't another one. This is relevant to my subsequent bill.] At 2:45 pm, the plumber she dealt with (O.G.) called me and said that the bathtub overflow pipe was loose and needed to be replaced. If it wasn't, I should anticipate that the tub would likely leak into the ceiling of the bathroom that was located downstairs. The overflow and tub drain pipes typically are sold as a single unit; so the tub drain pipe would be replaced at the same time. O.G. quoted me a price of $2,588. When I noted that Discount Plumbing offered a 10% discount to seniors, he said the bill would be $2,329.50. Faced with this reality, I told him to go ahead and replace the overflow/drainpipe. At 5:25 pm (3 hours and 10 minutes after his arrival), O.G. called and said the job was done and requested payment, while noting that he would subsequently email me a copy of my invoice and photos showing the work that was done. When I looked at the invoice, I found that it did not provide any details as to the work done (i.e., hours worked and materials used) but rather just stated that it was a "Custom Job Scope 1000" having the above-stated unit cost. As a licensed civil engineer, I have for 30+ years prepared proposals/estimates for work assignments and submitted subsequent invoices on innumerable jobs and have always provided clients with my "estimated" time and materials costs in my proposals and my "actual" time and materials in my final invoice. For that reason, I called Discount Plumbing the next morning (March 6th) and requested a revised invoice that provided that level of itemization. That call was forwarded to O.G. who indicated that he would do as I requested. I finally recieved an itemized invoice on March 9th, which stated--and I quote: "The bathtub drain line was clogged, and the existing waste-and-overflow assembly was loose and not structurally sound. To properly clear the blockage and prevent future leaks, we removed the old waste-and-overflow assembly and installed a new, solid waste-and-overflow system. This ensures the drain is secure, leak free, and capable of supporting snaking in the future. We then ran a 20 foot cable snake through the line to clear the clog. The line was found to be full of hair buildup. After clearing the blockage, we tested the new piping and drain system to ensure there were no leaks and that water drained properly. The workspace involved difficult access, which added complexity to the repair. Price Breakdown - Bathtub Drain Repair & Line Clearing Parts * New waste & overflow assembly * New drain components (gasket, strainer, washers) * Installation hardware & fittings * Consumables (putty, tape, sealing materials) Parts Total: $415.00 Labor includes: * Removing old loose waste & overflow unit * Installing new waste & overflow assembly * Running 20 ft snake cable to clear hair blockage * Testing all connections for leaks * Verifying proper drainage * Hard access work conditions * 5 hour project Labor Total: $2,175.00" Based on the above, I have concerns, which affect my review of Discount Plumbing: 1. If the work was finished as of 5:25 pm (as stated by O.G.), why was I billed for a 5-hour job? To do so, he would have had to worked until 7:15 pm based on his 2:15 pm arrival time--another hour and 50 minutes. During that additional hour fifty, I was charged $435 per hour. For what? 2. The itemized invoice implies that 2 plumbers were present (based on the use of the word, "we"). That potentially might explain why the billing rate was $435/hour; plumbers in the Bay Area typically charge $100 to $200 per based on experience and $435/2 = $217.50. However, why were 2 very experienced plumbers sent to deal with a clogged drain and why did my tenant on meet only 1 plumber? I can't prove that O.G. left well before 7:15 pm nor that only 1 plumber worked on my job because I wasn't there but I have my doubts.

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

I have worked with Hakim and his son at Hotter Water Heaters more than once. They are exceptionally…read morepatient, honest, friendly and reasonably priced. They go out of their way to provide excellent and timely service, and make sure you understand options and that you are getting the most from your chosen product. I will use them in the future when necessary, and highly recommend you do as well.

Called The Water Heater Guys because last night my tankless water heater stopped working all of a…read moresudden. I spoke with Luigi and he told me how I could possibly take care of the problem on my own by trying a couple of different things. I did what he told me to do and, sure enough, it fixed the problem. What an honest guy and company. I could have easily spent a whole lot of money to have him or someone else come out to fix my problem. I appreciate The Water Heater Guys.

10/10 - Highly Recommended!…read more Our water heater had been giving us problems for quite some time. We originally hired a plumber who claimed to have replaced the broken part, took payment, and assured us everything would be fine. Unfortunately, the issue continued, and we found ourselves relighting the pilot over and over again. Once winter arrived, taking cold showers in the morning became almost unbearable. I finally decided to look for a true water‑heater specialist and came across The Water Heater Guys on Yelp. I called and spoke with Luigi, who was incredibly easy to talk to. He asked for the serial number and immediately knew the model of our unit. After I explained the daily issues my family was dealing with, he told me what he believed the problem was and provided a clear quote. We scheduled an appointment, and Luigi arrived right on time. He instantly identified the issue and repaired everything that needed to be fixed. From that day forward, we've had consistent warm water. It's such a relief to finally have a water heater that works--no more cold showers! I'm truly grateful to Luigi for his professionalism, efficiency, honesty and kindness. Ten stars for The Water Heater Guys! Highly recommended.

Water Heaters Only has installed Two 40 gallon hot water heaters for us over the last 15 years…read more They have been consistently professional, competitively priced, and very reliable. We highly recommend them and feel that we have received good value for our money. The heaters have performed well and have exceeded our expectations. We would not use any other company to service or install water heaters.

Lame would be an understatement. One guy came to replace a water heater. He was largely…read moreuncommunicative, staring at his iPad and tapping things for at least 20 minutes before telling me that he would have to make some calls to get someone else to help him. And then he dropped the bomb that it would cost over $7,000 to replace our 74 gallon water heater. I told him to leave and cancel the request. Don't waste your time with this company.

Outstanding experience from start to finish. We had a pipe from 1916 burst and flood the garage--he…read moreshowed up quickly and jumped right in. The work was excellent, and the price came in lower than expected. Highly recommend!

First to respond to Yelp project request about a likely dead 18 yr old water heater on a Mon…read moremorning and had a plumber at my place in less than 1.5hrs. Edgar arrived 10min into the 30min window range - so earlyish. Provided written estimate with website discount and matched another offer. After I signed the agreement he puchased the hot water heater. The whole evaluation, purchase, and replacement installation with new components took 1.5 hrs. Area was left clean. 1 yr labor warranty, 6 year parts warranty. May have been able to get a somewhat better price elsewhere but with a busy work week ahead and a spouse who suffered thru a cold morning shower, this was rapid and professional.

All around great experience working with Eric Brand. We found a leak under the kitchen sink. I…read morefound Eric Brand's great Yelp reviews and reached out to them via messaging (on a weekday). Eric was incredibly easy to work, very transparent with pricing, high integrity, and incredibly responsive and flexible. The leak was fixed as promised within the price quoted - they would have asked me first if there was additional work outside the scope of the estimated charges. I would 100% work with Eric Brand again if I have any plumbing needs. I wish there were more people and companies like Eric Brand in this world.

Five stars means you can't ask for more…read more A leaking toilet, a wonky toilet seat and a leaking drain from the dishwasher, all knocked out within an hours' visit. Steve provided a accurate estimate and followed up the next week with the repairs. It would make no sense to use any other plumbing company in the future.

I have used the same plumber for many years, but then he moved away, so I had to find a new one. I…read morefound Genteel plumbers online because they had very good reviews. It was very easy to schedule with them and talk to the company over the phone and also via text message. I found them very responsive, which made it easy to coordinate. Edgar arrived on time, and made the whole process easy and seamless. Often times I think the best service is where you don't have to think about it too much. It just flows really well and that's the experience I had with Edgar. He explained what he had fixed and what may or may not happen if something is not fixable. He also gave me some options on what I could change in the future. I'm really happy with my experience and I'm glad that I have a new plumber to call when something comes up.

We had someone from Genteel Plumbers come to fix an old shower. They fixed it temporarily and then…read moretold us the real fix would be over $15k and we needed to replace the whole shower. We got a second opinion and they replaced the part for under $1k. Update: they refunded us and were very nice. It may have been a mistake / we will see how long the current fix lasts for