They just finished installing a hot water heater for me. I called them yesterday, Joseph came…read morewithin 40 minutes to assess my situation. He gave me a price immediately and the next morning they installed a new unit. I asked a lot of questions and they patiently answered every one of them. Great guys, clean and efficient workers, and I will definitely call on them again next time I have a plumbing issue.

I received a response to my review from Andrew W, whom I've never heard of nor does not appear to…read morebe anyone who I've seen. He indicates that they would not be in business as long as they've been if their service was inferior. That much is true! It is only the past couple of years where they have taken on many commercial contracts, that they are unwilling or unable to respond to residential projects. As previously stated the office personnel, the six times my husband and I contacted them within 8 weeks had no idea where their plumbing staff was and said someone would get back to us. In 8 weeks, nobody did (we have an answering machine) no messages either. N the last call the woman kept screaming at me that she just came back from vacation and had no idea what was going on. At no time did she state she just returned, but would try to rectify the situation. Just blamed me for bothering her. I guess Andrew believes that hiring someone else after 8 weeks of having a broken toilet is unreasonable, but I disagree! We had a second bathroom, but unreasonable is still unreasonable. Btw nobody EVER called back!

I wanted to update the situation. I spoke to the owner of the company and got a better…read moreunderstanding of the situation which was more complex and involved than it appeared on the surface. It's reassuring to see a company that responds thoughtfully and honestly with a customers issue.

If I could give ZERO stars I would - STAY AWAY if you want good service and response for sure go…read moreelsewhere. They sent the same 3 guys to do the same job 3 times in a row to no avail

I used this company in October of last year for a plumbing job (shower valve replacement). I'm…read moreglad this company has gotten some reviews on Yelp recently as I was looking at their services in October of last year and there were no Yelp reviews at that point. My experience with them was a little mixed, as I will explain below. First off, the woman who answered the phone and did the initial coordination was nice and professional. I can't remember her name unfortunately, but that was appreciated. Seems like this company is willing to send someone to do a free quote for a job, which is good and how it should be IMO. I found that some other companies still charge for this though. She set me up for an appointment in the near future. The day of the appointment for a quote arrived. The person who was coming was not on time. I called them and they said that the guy was running about 20 minutes late. I waited 20 minutes, no guy. I waited for a while longer after that but he was very late at this point so I called them and left a message that I was leaving at this point as he was late and I wasn't going to wait any longer to eat dinner. As I was walking out, I saw this disheveled looking kid walking around my apartment complex. Turns out he was the guy who they sent. I told him that I didn't want to get the estimate anymore because he was very late. He looked angry, wasn't apologetic at all, and gave me a bit of an attitude. I'd rather not put the name of this kid in my review for the purposes of being merciful. Needless to say, I pretty much crossed All in One off my list after this incident. They did follow up with me afterwards to offer an apology and offered to send someone else. I hadn't decided on a company yet so I thought I'd give them another chance. The next person who came was plumber named Christina. Christina was very friendly, professional, and communicated excellently the whole time I dealt with her. She arrived right on time and did the estimate. The estimate she gave me was, by far, the best price I was offered after checking with like 3-4 other companies. She also let me know that I could buy my own shower kit for her to install (instead of the company themselves providing everything and there possibly being more room for upcharges as a result). I was able to text with her for feedback and she was very responsive. So I decided to pull the trigger on having her do the job. I live in a co-op apartment complex and there were a few more hoops to jump through than if I was having work done in my own private house. My co-op requires a licensed and insured plumber to do work on my apartment. All in One is licensed and insured FYI. I would have preferred to hire someone who was more underground in order to save money, but I couldn't in this situation unfortunately. Christina arrived on the day of the job and did the work. She let me know that the job was done and that my shower was no longer leaking. However, when I got back, my shower was still leaking. I was understandably upset that my problem wasn't solved, but I was able to talk to Christina and she let me know that another component (the shower cartridge) was to blame. I was a bit skeptical as my super had already changed the cartridge a few times, but I was appreciative that she was willing to come back that weekend to do the cartridge fix. Thankfully, after she came back to do that, my shower no longer was leaking, and hasn't been leaking since. So overall, my problem ended up being solved for a much lower price than what most other companies in the area were charging. But it came with some hiccups. Getting plumbing work done is a very, very stressful and expensive project. There were companies that were charging more than double the price of what All in One offered. But I had a good experience with Christina and would definitely recommend working with her specifically. Hope my long review was helpful. Best of luck to everyone who is dealing with plumbing issues regardless!

Very prompt service. Everyone was very professional and they cleaned up after themselves. Had…read morebaseboard heat installed and it works great! I was also very happy to support a woman-owned business and one of the plumbers was also a woman.

Plumbing is an art, as well as a science, and Henry is a gifted plumber. I say this because two…read moreprevious plumbers had failed to successfully calibrate the heating units throughout my home, whereas Henry persisted in this process until he succeeded. I now enjoy balanced heating from all my radiators, and since I was curious, he explained the steps involved as he worked. His team members, Carlos and Fernando, also completed a beautiful renovation of my kitchen and bathroom. Henry has good taste in the options he proposed; the cupboards, sink and tub were both good quality and attractive aesthetic choices. They were respectful and courteous, wearing masks throughout their labor, and they consistently cleaned up after the day's work, so I was never left with this myself. I highly recommend Henry for any plumbing and renovation projects.

The worse customer service they didn't even introduce themselves when I called and hung up on me…read morewhen they said we don't to chimney services. Didn't even give me a chance to explain it was part of the boiler. Smh

Even in the midst of the COVID-19 crisis, Garofalo Plumbing responded immediately to our call about…read morea leak. The owner himself spoke with me by phone, giving excellent, easy to follow advice on how to stop the leak without incurring the expense of a visit. We left off with an understanding that I'll call back if the leak comes back. No charge for his time and expert advice. Months ago, Garofalo responded right away to replace our water heater, doing a great job; below is our previous review. We highly recommend them! (Previous Review): Fast, reliable and honest. Our water heater failed yesterday, leaking steaming water everywhere. Garofalo arrived at our house rapidly, barely 1/2 hour later. They finished replacing the water heater early this morning, you can't ask for better service than that. My family has relied on Garofalo Plumbing for decades and we highly recommend them.

Very prompt, descriptive and professional in all aspects from beginning to end of the process and…read morewas reasonably priced. Will use again and highly recommended. Other services didn't make me feel comfortable to use them after previous usage.

Had a badly clogged boiler and they worked on it for over two hours to get it back in shape. Very…read morepleased, recommended highly.

awful - BUYER BEWARE - dishonest! Sales doesn't care, once you sign they're gone and the add-on's…read moreare "necessary" - LOOK elsewhere - take my advice, these folks have ZERO integrity

Amazing service- arrived in a Saturday at 6 PM within an hour of the call…read more Cleared blockage, checked all sinks and drains before leaving. Friendly and neat.

Needed a H/W heater ...called at 9 AM ...truck arrived and finished the job before noon…read more great job .fast service ............5 star review

I am writing this review because I am truly to have called Joe today. For a couple of months, I…read morehave been having cold water issues with my shower , it just have not been working. So, my husband and I have been taking very quick showers because the water was so hot. I have an American Standard single arm shower (no faucet). I purchased two pressure balances and two cartridges. I am so glad I did. After installing the first set, there was not water come out of my shower head. After several attempts to get the water running and a call to the plumbing supply store where I purchased the cartridges from (the guy there help to troubleshoot but it didn't work), I called Mr. Plumber. I am so very happy I did. Joe heard my story, suggested a few steps to me, gave me his cell phone number all because had faith I can get the job done (I appreciated that ) and I did. I could not have done it without him!

We had a new toilet installed by Mr Plumber. The technicians were on time, and did a great job. The…read moreprice was reasonable. I highly recommend them and will use them for all my plumbing issues