They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!

Keep in mind this business was owned by Pat, the best mechanic ever, until 2022. More than half of…read morethe reviews are for the previous owner. The new owner is nothing like his predecessor. Here's my experience with the current owner... I brought my car in because the brakes were sticking. Brian quoted $2,600 for brakes, a battery, and tires, including $800 for the tires. I declined the tires, but he said they were unsafe and would not release the car unless I bought tires from him or had it towed. Without AAA coverage, I felt trapped and pressured into purchasing them, leaving me unable to afford the brake repair. He told me verbally that the car was ready Thursday. I returned Monday because he was closed Friday through Sunday. He then claimed I owed storage fees starting Thursday, despite providing no written notice of the start date, daily rate, or required statement of charges under California Civil Code section 3068. I even offered to pay for Monday's storage because the lot was busy and because he had worked Monday rather than Friday, Saturday, or Sunday, which I believed would have been a fair compromise. He was unwilling to compromise. Instead, he threatened to charge about $900 in retroactive storage fees if I did not remove the car by 6 p.m. Monday, including days when he had the car for repairs and was not available for me to retrieve it. When I requested a written invoice, he refused to provide one until I paid. The attached invoice was provided only afterward. When I disputed the charges, he essentially told me to take him to court. I felt cornered and pressured to pay disputed charges without documentation. I later noticed that about 80% of his reviews appeared to be from men, causing me to question whether gender-based assumptions influenced his conduct toward me as a woman.

Called for a smog check and was able to book an appointment for the next morning! Fast (~15 mins…read moreoverall) and affordable service ($50 total). I absolutely recommend this place! - APPLE MAPS ISSUE - The only mildly difficult part was finding the shop since my Apple Maps app decided to bring me to the wrong building in the lot. The Yelp map is correct, it is in the corner! I attached a photo of what my maps app shows for anyone who may see the same thing and get confused. * Do NOT go to the red X * Go to the blue circles in the corner of the lot If you get lost, just call the number listed for the business. Carlos is really kind and will help you find where you need to go!

I had my car smog tested here. Carlos is very friendly and knowledgeable. Great Value. I paid $60…read morefor the test and certificate. Quality service worth going a bit out of city center. Follow the photos or GPS there. It's an industrial park maze ;-) Thank you!

I've been going here for about 10 years. They are very quick and efficient and they don't try to…read moresell you every filter known to Man. I appreciate that and they're always friendly.

Great, fast service. Very trustworthy. I once brought my car in too early because I had lost the…read moresticker. They told me I didn't need a change, yet, and sent me on my way. I've been coming here ever since.

As always Sal and his crew to thorough and excellent maintenance for my Audi Q7. And Jen's customer…read moreservice is stellar! Very happy to trust Alliance with every big and small job for my vehicles.

Once again, I'm headed out on a road trip and had my car checked for road worthiness by Alliance…read moreAuto service. I wouldn't trust anyone else to see that I'm safe on the road!

Fast, efficient, reasonably priced, reliable, and genuine. They under promised and over delivered,…read morehaving my car ready for me faster and cheaper than originally estimated. This is my new spot for anything I need done. Thanks again y'all!!

Last week I went in for something I felt would be minor. It was the plastic coverings underneath…read morethe car. I had gone elsewhere to get an oil change and I realized too late that they didn't screw the coverings back in properly. So I went here and the first guy said it couldn't be done, I'd have to get new ($300) coverings. The front office gentleman, Christian, told me to hold on. He spoke with another great guy, Chris, about my situation and Chris was able to get my problem resolved quickly and for dirt cheap. They COULD have taken more money (or rather attempted to because honestly I was going to have to look for another shop) but they were honest and fair. NOW if I ever need a bigger issue taken care of with my car, I can trust this place to not overcharge me for the service. Thank you again to Christian and Chris!

Great customer service, quick work, and fair prices…read more I needed a repair to my car's control arm done, and I wasn't happy with the prices that were quoted to me in San Francisco. I called a few shops in Mendocino, and West Coast gave me the lowest price quote (much less than I would've paid in the city). Mike was friendly and patient with my questions on the phone. (They required me to put down a small deposit for them to order the part, which seems reasonable.) They got the repair done in less time than they estimated, and the final cost was lower than the estimate they gave me, because they wound up only needing to replace part of the control arm. I appreciated Mike's honesty, and the fact that he didn't waste resources by replacing the piece that was still good. Mike and his crew do good work. I'd definitely come here again.

Broke down on the 101, lucky to find Mike. Fixed a major issue with rodents in the motor. Super…read morereasonable price, car runs great. I have a kia sorento. I will return for the next issue. Thanks.

Minor front end damage. Quick on quote, dealt with ins. co., quick on the repair, car looks…read morefabulous. Even cleaned up the interior. Front office seems organized and attentive.

I would NEVER use or recommend this body shop. DO NOT COME HERE if insurance is not covering the…read morecosts. We are paying out of pocket to make sure our daughter's insurance rates do not go higher. Our daughter was at fault for a minor fender bender and we didn't have any say as to where to take the other person's vehicle. They chose this shop. Minor fender bender and the first quote was $3500, outrageous. Once they "got in there... more damage" now we are at $5300. By the time this job is complete I'm sure we will owe over $6k for something most other shops would've charged around $1500 for. It's one thing to price gauge insurance or large fleet companies. No need to price gauge honest working people. Shame on McCarty's.

Very creepy vibe from the worker that "helped" us. I believe he was the manager. No small talk…read morewhatsoever- he didn't even said "Hi" or anything. We were just told to pull our car up and leave the keys inside. After he was done helping a customer that was there before me, I had to walk up to him to let him know what I wanted/needed done! Not sure how they would have known what grade of oil to give me had we not spoken...? The price was about the same as other places. Overall a very odd experience. Only reason I gave two stars is because they were pretty quick- about 20 minutes. But I still will not be coming back.

Always fast and easy to deal with. I would never get my oil changed anywhere else in Lakeport.read more