My husband just had flowers sent to me and the driver lft them at the door.
I went out to pick them up and the vase is cracked on top and I cut my middle finger on it. I tried to flag down the driver but she zoomed off... The vase has a big crack on the top and it has tape on it. I text my husband to tell him ty and let him know what happened, he asked me to call bcuz he's at work.
I talked to the owner Jamie and she said she can have someone pick them up today and bring me new ones tomorrow bcuz I'm 40 minutes away. She closes in 10 minutes and it's an inconvenience for her.... I told her that was not ok bcuz they should bring them today.... after i stressed i wanted them today I told her I was leaving her a review on yelp and she laughed at me. This is not good customer service, especially because I got cut.
What's wrong with this business and service? They don't like repeat customers? Don't care about customer service? My husband just called and all of a sudden owner is gone
Why????? I don't understand this business feedback read more