I was looking for someone to fix my AC unit when it suddenly stopped working. Someone from Larry's subdivision saw his work truck, took his number, and referred me to him.
I contacted All HVAC Services. Larry, the owner came over, ran his test and told me my Compressor went bad and needed to be replaced. I shared with him that the unit is still under warranty. He then removed the Compressor from my unit, and left with it. He later returned with a "new" one. In approximately 10 minutes he was done with the installation process and demanded payment. I asked him if the problem had been fixed, he replied "it's up and running". I immediately Zelle Larry his payment in full. He didn't even provide a receipt or invoice until the following day.
Couple days later the unit stopped working and was doing the same thing as it was prior to "fixing". I called Larry, he scheduled an appointment to come back to look at the unit. The day of the appointment I waited for him, NO-SHOW NO-CALL. The following day I sent him a message followed by photos and videos of what was going on with the unit, he replied "It's freezing up, I am aware". He proceeded to say, "I will see if I can squeeze you in today", I replied "ok". The day went by, Another NO-SHOW, NO-CALL. I texted Larry, "what are we gonna do about the issue", he did not answer. I then asked him when he would be coming by to check the unit, he did not reply, and stopped communicating with me altogether. This conversation took place on August 3, 2023. Haven't heard from Larry or seen him since. I've sent him certified letters, but he failed to respond. We ended up spending the rest of the summer without AC.
I plan on suing him and his company. And I will come back and share the result after court. There is no way, I paid Larry $1,100 just to show up and swap out a part from my AC unit. A part that he didn't even have to purchase. Taking advantage of people is a crime, especially during these trial times. I will not rest until justice is served.
In the midst of all this, He has the audacity to get on the community Facebook page and advertise his so-called 20 years of experience, where was all this experience when he worked on my unit a couple months ago. Larry should be ashamed of himself.
I can see this company going out of business soon if he continues to take advantage of people. Karma does NOT discriminate. Integrity, Character and Respect plays a big part in running a successful business. read more