We have our dog in daycare there and The staff is simply…read moreamazing, especially Alexis! We wish that she was outside a little more during the day, as opposed to being inside all day. Nevertheless, she receives a lot of love and attention. She's around other dogs and is socializing properly.

We have been taking our dog here for a couple of years. The know him and love him. He is always…read moreexcited to be there and loves to play. He is well cared for and happy, and we check in on him via the video cameras at least once a day while he is there. While there have been a few issues along the way, the staff works with us to manage them, and always keeps us informed.

** Please Read Before Bringing Your Dogs to Pooch Hotel**…read more The new manager, Sue Reda, is absolutely HORRIBLE. She takes **no accountability** for anything. She missed fed my dog -- and I can't help but worry, what if it had been medication instead? This isn't just frustrating, it's dangerous. Other clients have noticed issues too. One of my friends' dogs was completely forgotten -- how are we supposed to trust they're even being let out for potties or cared for? To make things worse, I personally saw a pit bull mix placed in the small dog group. I have nothing against the breed, but that is absolutely not a small dog! -- it's unsafe and reckless. I'm sharing this because I care about the safety of all our pets. Please, **reconsider before trusting Pooch Hotel with your dog** under its current management. To Sue Reda: This isn't the job for you. Please reconsider this position -- it is NOT meant for you. The care of people's beloved pets is a serious responsibility, and this role demands far more attention, compassion, and professionalism than what's currently being shown.

*Please read and reconsider using* We thought this would be a good option for occasional…read moreovernights, and the location next to the train station was convenient. However, we had a lot of problems from the beginning. We have an older chocolate lab that gets along with every dog she met. The first time we picked her up from a overnight she had scabs on her ears, and we were told that other dogs were humping her in the general play area, I guess biting her ears at the same time. (We have never seen this happen to her before). I asked why those dogs were not separated and they said they didn't notice soon enough. The second time it happened again, and preemptively separated her from the rest of the pack by keeping her in the kennel all day. I didn't think that was fair vs. removing the aggressors. I asked if she had at least been given a walk or some kind of play time to offset being kennel all day, and they said no that would have been extra. I was upset because no one notified of this and we would've gladly had paid if needed. Most recently we had her boarded overnight and called in advance to let them know we would be coming for an after hours pick up, which they said was fine. Apparently that message never got to the person who was on the overnight shift. When we got there, no one answered. We knocked, called, and rang the doorbell for a half an hour, and no one was in the building. About an hour later, we got a call from the person who was on the shift who apologized and said they had stepped out for dinner. This is very upsetting considering the advertised 24 hour person care, and if no one was in the building for over an hour, who was there to watch if something happened like a fire or a fight or a health concern? On top of it, that person is the director of the facility and should have known better not to leave the premise. Have your dinner in a break room, but don't leave the building for over an hour unattended. We went back the next morning to get her and the staff did not even know she was still there! It blows my mind they have no record of the dogs in their care? At the end of the day the facility is not run professionally, the care is questionable, the management is irresponsible, and there's false advertising about availability and on-site protection. If you love your dog, please reconsider boarding here until things change.

We have a 2.5-year-old mini goldendoodle who is anxious and skittish and doesn't socialize very…read morewell. We had a number of pet sitters but didn't feel that they really understood our girl. Loukia definitely fits the bill! She took her time getting to know Jozie, even though she had five other dogs at the time. She is concerned with the overall health of the dogs and prepares fresh food. She sent updated pics and videos daily and it was evident that our pup was finally feeling comfortable while not being with us We are very grateful for her work with Jozie and would definitely recommend Loukia to pet owners looking to have peace of mind when boarding their pet..

Loukia's Wholistic Pet Service has been amazing for taking care of our 76 lb male golden…read moreretriever. She is great with the dogs...loves them and runs a tight ship so the dogs know who's in charge and don't get into trouble with one another. Our guy LOVES going there and that allows us to travel knowing he's in the best of hands. Thank you for providing Peace of Min Loukia!

Kayla and Pawfect Day were lifesavers for our family!! Our usual dog walker/sitter was unavailable…read moreat the last minute and Kayla said she had availability for the July 4th holiday. She came over ahead of time to meet our dog and was so kind, easy to talk to, and made everyone feel relaxed. Kayla was excellent with sharing regular updates and photos of our pup. We plan on using Kayla's dog walking and pup-sitting services anytime we go away. The website was easy to navigate, pricing was reasonable and clear, and we were offered a discount for being a first time customer. Highly recommend Pawfect Day!

From the owner: At Pawfect Day, every day is A PAWFECT DAY! We specialize in reliable, personalized, and premier…read moredog walking and pet care services, servicing NYC and Fairfield County, CT. Making tails wag and days pawfect since 2008! 🐾

Amazing facility amazing staff . My dog has been going 2 days a week for 2 years and she loves it…read more!!! Can't wait to get there !

I honestly can't say enough good things about DGS! My dog starts whining the second we turn on…read moreCross Street (because he knows where we are going) with pure excitement and when he walks in, they greet him by name and make him feel so welcome. He absolutely loves going, he comes home exhausted every time. One thing that is especially important to me is that he never comes back home sick, which gives me peace of mind sending him. That has happened with other daycares we've tried, and I've heard stories from other people that are terrifying, but nothing to worry about with DGS! We've even moved about 30 minutes away and we still will bring him there for boarding/daycare/grooming. Overall, this place is the best combination of fun, safety, and genuine care. I wouldn't take my dog anywhere else. A special shout out to Felicia, who goes above and beyond every single time. She trims his nails better than anyone else and is always so genuinely happy to see him. The feeling is definitely mutual! You can tell she truly cares about the dogs. It seems like they really do hire employees that are truly animal lovers and that is so important when you are sending your beloved pet to be cared by others. Would recommend to anyone!

Beezys pack was so quick and communicative and we had a great session! She understood our dog…read moreimmediately and gave us great feedback and instructions to fix some of her behavior issues. She also set us up with some helpful guides for the future! 10/10 recommend.

Beezys Pack provided me with great resources and tips for my pup who was dealing with bad…read morereactivity. She works with many rescues and also helped with some of the pups I was fostering. Aubrey is so caring, passionate, and knowledgeable, you can tell she really cares about the work she does / helping pups, and it makes a BIG difference. So grateful to have her as a continuous resource.

Sound Pups is amazing and Kate (the owner) is the best. We have a very high energy and oftentimes…read morehigh maintenance dog that I worry about a lot when at work. My husband and I both commute into the city and Kate is so on top of the scheduling and responsive to our needs. When we had an emergency and couldn't get home she was over at our house within an hour. When our dog got a cut on her foot while playing Kate took her to the vet, got her medicine and even footed the bill despite my trying to cover it. She also runs the business like a true business and makes invoicing a breeze. Words can't describe the peace of mind it gives me having sound pups in our neighborhood!

Admittedly, I am THAT dog mom. I'm the dog mom that constantly worries, the dog mom that treats…read moreher pup like a human child, the dog mom who has a tough time trusting anyone with Molly's care. With that said, I have absolutely no reservations about using Sound Pups. We have family in Norwalk and we visit frequently; we've needed someone to walk Molly while we're out and about with the fam. As soon as we did a meet and greet with Kate, I knew Sound Pups was the walking company for us. I expressed all of my anxieties and Kate confidently addressed each one. She understood my concerns and I walked away feeling COMPLETELY confident. I also have to admit, that doesn't happen often. When we're in Connecticut, I entrust Sound Pups to take care of Molly so we can enjoy our time with the family. A++, absolutely recommended. Thank you, Kate!!

Ive unfortunately had to change my rating of a Cats Place after being a loyal customer for 7+…read moreyears. I've seen a shift in the way the place is staffed - the new staff seemed to care less and less. I've ignored signs (being that I myself work at an animal hospital - the burnout is real) but the fact that clients pay you to take care of their fur babies is a service you commit to provide. My boarding experience earlier this year- I noted that medication for my sick asthmatic cat was not given by the staff due to the fact that he "looked stressed". It would have been okay since they take your phone number in case of an emergency and promise to call if anything comes up. Instead I took him home, coughing and wheezing after 4-5 days away to look at the inhaler count to see it hadn't moved. I wasn't notified at pickup and had to call them to find out why. The funny thing is all the times we have used them to board, he could come back sick and we always used to think it was a change of environment. When I complained Jessica (management) was really great and compassionate and apologized essentially for the mishap and informed me that they will have protocols in place to tell owners when things like this happen. That's great, right? Except that it shouldn't take a mistake to have that plan in place. That should be the FIRST thing you do. I ended up having him admitted in another facility for 3+ days in Emergency until he was back to normal. All in all, it's a clean facility with only cats which is a major plus. However, I don't think we will be returning anymore. For those of you who board your pets, make sure that meds are being done when they are supposed to be done whether it be marking the bottle or noting the counts.

The rudest most despicable people I could ever imagine. After years as a customer and thousands of…read moredollars spent on our cats care they left us high and dry with no treatment plan and no medications for our extremely anemic cat in her most critical moments. To add insult to injury, they threatened to call the police on my fiancé after she called 4 times begging for the vet to call us back or put in a prescription before closing time. I would not recommend my worst enemies bring their cats here. All they care about is taking your money, of which they managed to extract thousands from us, but when it comes to the actual care of your animals they could not care less. After being told we were no longer "a fit" at this vet, we made the decision to bring our cat to the local emergency vet for a second opinion. Lo and behold, she was diagnosed with feline leukemia, which she was also likely suffering from the last THREE TIMES we brought her to A Cat's Place since last April for the same symptoms, where the vet insisted on several occasions that our cats diarrhea and low grade fever were due to stress. Unbelievable. Who licensed these people to practice medicine on animals?

My dogs do not hesitate to enter the doors at The Boarding House. The staff take very good care of…read moremy dogs and Kevin does an amazing job grooming them before pick up time. I would not hesitate to recommend The Boarding House to anyone. I have the utmost confidence in their care.

I so appreciate The Boarding House accepting our pup for a last minute trip. Kevin and the team…read morehave been so kind in sending photo updates and reassuring me that Remi is having a great time and enjoying the kind staff members. I've included photos which show how clean the facility is, too. Thank you for taking great care of us! For those reading this, a reminder to make sure your dogs are registered with your town before boarding them. That is a new rule in CT. :)

Just wonderful! The service is priceless and the owners are very special. Husband and Wife taking…read morecare of our 'kids' is a wonderful experience! Thank you Celeste and Joe!

Outstanding service and A+ communication…read more About a year and a half ago, we realized we were going to need a professional service to take care of our aging mixed breed, Honey (lab/ridgeback/mutt), when the neighbors' teen who'd been doing it was headed off to college. After meeting with a few service providers, felt a trust with Celeste that she'd take care of Honey like her own. While the price is more than the kid next door charges, it's been well worth it, as Honey actually gets exercise via walks, and attentive care. For instance, one time this summer, when Celeste found her semiconscious from a virus, she took her to our vet and called us from the road to let us know. That says a lot about the kind of proactive care they give. In addition, TLC and Celeste have been great, including special trips by the house when we've worked late or gone to dinner with friends, weekend trips/stayovers, you name it. In the end, a great decision that we're still happy with to this day.