First off, I am no longer in Monrovia CA. I've since relocated back to Buffalo NY. Anyway, I used…read more5-Star to tow my car to a dealership (they were the contracted service for the dealership). While the driver was towing my car, he somehow lost my Mercedes key fob. I've left several messages asking for it to be replaced. I've even sent follow-up notes on their website. There was literally no response. That is BULLSHIT. It shouldn't be my problem because a worker lost my key fob. What y'all think ?

Dec 8, 2023 Admitted they dragged my car. Damaged the front end and refused to accept…read moreresponsibility... Don't Trust them.

Called AAA on Eclipse day when most businesses were closed. Brian from Beauman's was there in 10…read moreminutes. My battery was dead and wouldn't start even when I jumped it my a friends car. Brian started it right up. He tested the battery with some fancy equipment and determined the battery was pretty much shot. I followed him to the shop because my car requires the battery to be installed from underneath using the lift. Very happy with these guys.

I called for towing in the middle of the night, waited 2 hours only to have Cris call me back and…read moretold me to call a competitor( Dadswell) 24 hr emergency towing. He did me a favor the cost was 90.00 cheaper. But I was still upset I waited and waited. But it took 20 min for the competitor to come and I was 100% SATISFIED with DADSWELL. Towing. John was fair honest and very nice.

I had a car issue. They came at 10:30pm on a cold night, assessed the issue, and towed it to their…read moreshop. It was repaired in the morning for a nominal cost. Friendly service with an eye to keep my expenses to an absolute minimum. Thank you so much.

Steve's is reliable, diligent, and friendly! I trust them 100%! they are honest, which is…read morerefreshing! Especially being a woman, a lot of places take advantage of the lack of knowledge of cars and screw you over. Not Steve's! Taken my car here for the last few repairs and I haven't had an issue yet! Fairly priced and very transparent They are also pretty close to my house too (which is a bonus!) Highly recommend!!

Towing for pintas auto llc for many yrs very reliable towing! We also serviced his towing truck…read morebrake boaster.

Great service and family owned. I brought my truck in for a lookover, they were friendly and fast…read more I definitely recommend them

Can I give this place 0 stars? I'm even hesitant to give them 1. If you can help it, GO ANYWHERE…read moreELSE. If you HAD to use their towing service, you are SOL. When I was in a MVA recently, the police officer waited for this towing company to respond. In the time it took them to get to the scene (and mind you, they're a 5 min drive down the street), two other towing companies attempted to (with no avail) tow my car. Verdict? TURTLE SPEED SERVICE. When I tried to find my car plates (WITH THIS SHOP) to clear things up with the MOT and insurance company, what did they tell me? #1. First off, they didn't even know WHERE my car was. They gave me a phone number of someone who assessed the car BUT DIDN'T PICK IT UP. So they threw me through a loop, leaving voice mails, calling back random numbers for absolutely no reason. #2. Secondly, when I CALLED THEM BACK, they finally gave me the RIGHT name of the company that picked up my car. No phone number, no address. Way to give me NOTHING to work with. #3. When I called back AGAIN (all within 24 hours and in absolute frustration), they told me that they DID NOT take my car plates. But they gave some random person access to my car to pick up my stuff. It completely baffled me how Michael, the owner of the shop, got defensive and insisted that it was my boyfriend/the guy who was also in the accident who accessed my car. Excuse me? How could my boyfriend (who was in the accident with me at the time) pick up my stuff? We only have ONE CAR now (to which I drive to work) because we got into a MVA. You're telling me that my boyfriend walked how many blocks to your car shop to pick up a few things? You're not working with 5 year old children, if you're going to feed me some bull, at least be honest and tell me you're not sure. Now, I am completely distraught. I have to file a police report for LOST/STOLEN car plates because this car shop doesn't know how to do their job. So now I'm under the impression that they gave some random stranger access to my car and my belongings. Beautiful. Just beautiful. Please work on your people skills if you hope to stay in the SERVICE oriented industry.

Highly recommend using them if your junking your vehicle in the 716 area They are quick to respond…read moreand very professional Contacted them an within hours they showed up an towed my junk car for me

Total bull sh'' company Won't take ownership of the…read moreproblem they made Won't return.my phones And won't relay to email

DO NOT USE! They will charge astronomical fees and rob you blind. The customer service when you…read morecall is also terrible and they are unwilling to work with you.

I took my motorhome to Larry's for a lack of power and it turned into a nightmare, they never fixed…read morethe problem and this is not a misprint had my motorhome for over a year week after week lie after lie it kept going on and on. When I said enough was enough I pick the coach up and had to turn around because not only did it not have power but not the transmission would not shift which it did when I dropped it off. The bull... story's started up again week after week until I gave them a deadline or I was going to the DMV to file a complaint and wouldn't you know they met that deadline! Transmission now shifted but still had lack of power problem. I took the Motorhome to a company called Merj in Cheektowaga and they found the problem in like 2 days got it back and it runs great that where you need to go Joe the owner is a great guy!

Blew an airbag on I94 split in Buffalo NY. Came to our location, got us up and running in order to…read morerelocate to his shop. The bill was expensive but was also after hours and they took a cc.