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Kennewick, WA

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All City Appliance

2.7 (9 reviews)

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Dependable Appliance - Stackable washer dryer

Dependable Appliance

3.4(27 reviews)
1.2 mi

Our washing machine dial would not move. So, we called Dependable and Matthew came out and took…read morethe instrument panel off of the machine and found the issue: the housing tabs had snapped loose of the dialing mechanism. He was so honest...instead of just pushing the idea of purchasing a new model, he offered three options: to re-cement the dial mechanism to the housing; to replace the instrument panel (just over $200.00) or buy a new/new-used model and replace the old one. Of course, being on a budget, we chose the first option. Matthew got the dial to turn, almost as soon as he had re-cemented the housing. We are letting the apoxy stand, overnight; then, if that fails and the dial snaps loose, again, we will probably just call and get a new-used model delivered (the bleach dispensing channel in our machine has been corroding badly for a long while, anyway...). But in the meantime, we are going to give the current repair a go! The whole visit was quick, and the repair was under $100.00! There is a very good reason why Dependable was a favorite appliance/repair store with our late folks: they try their hardest to do a great job, and on time!

They had all the parts that I needed for my washing machine! They were prompt and they diagnosed…read morethe problem before we got home from dropping the machine off! They made sure it was working well, and it was finished within four hours! I will recommend them to anyone. They are honest and have a wonderful work ethic.

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All City Appliance - appliances - Updated October 2026

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