The maintenance has been hit or miss for the last two years. Unfortunately we have decided to part…read moreways due to more miss than hit as of recently. The pool techs are very junior, familiar with basic pool chemical balancing. If anything is not right, I as the homeowner have to ask why (why is the water cloudy?) and the response is (shrugs shoulders) call the office and have the send a repair person out to investigate. I've been paying this company to come weekly (even in the dead of Winter when no one is using the pool) because I was sold on "we need be there weekly to stay on top of any issues." That is far from what has been happening -- homeowner should not have troubleshoot water quality issues. Dear Pool Experts, as the company that services our pool you need to inform me that there is a problem so that I can do something about it since you are unable to.

Greg was amazing, fast, and responsive. Extremely knowledgeable and courteous. He is easy on the…read moreeyes to so that does make it a bit distracting to look at him while speaking with him

They had what I needed. I was looking for a filter that's hard to find they had one that worked.read more

Hey Mark, I've been meaning to swing by the shop to see you but life is super busy…read more I wanted to tell you that in the 6 years we've lived here our pool has never looked so good! We are extremely happy with your service and I cannot express how nice it is to know that when I open the cover, I won't be surprised by something crazy. Backyard visions was supposed to be the best service around but after experiencing both, you guys take it, hands down. Keep up the great work man!!!

August 2026. BV has taken over the Hot Springs Spa hot tub franchise as Stove and Spa Shop owners…read morehave retired. Aug 2026. This is good news.

For spa chemicals these folks are AMAZING. They are all very knowledgeable and very helpful. They…read moredo not 'over sell' like Idlers does. Thes folks are honest and straightforward and helped me to save on my spa chemicals, unlike the other company. They do water testing and make recommendations on the spot. This is my 'go to' spa store.

YOUVE BEEN WARNED!!!…read more WARNING ABOUT Grady's Pool Service, Inc. - Pool Contractor in Bakersfield & Central Coast, CA Swimming pool contractor I feel compelled to share my experience with Grady's Pool Service & Construction (operating online at gradyspools.com) -- a company that is led by Mark Grady, a pool builder and general contractor. Their website touts "20+ years in the pool business" and custom pool design, build, remodel, and repair services in Paso Robles, Templeton, Atascadero, and the Central Coast. However, my experience was extremely negative and serves as a serious warning to other homeowners considering hiring this contractor. What Happened in My Case Before hiring him, my loan company refused financing because he was on a contractor blacklist due to active lawsuits -- a red flag I later confirmed after issues began. I was given an alternative financing method and, trusting his explanation, entered a contract for a full pool build. Payments were tied to construction milestones because I had no traditional pool loan oversight. During the build, many construction errors occurred, clearly due to poor supervision and bad direction from Mark. Multiple portions of the build are out of building code, which means they must be demolished and redone before final inspection can pass. He was absent during most of the build, showing up mainly when money was due. He promised to install a saltwater system but claimed it should wait until water chemistry was balanced -- then changed his number and disappeared. Subcontractors were not paid by him and attempted to place liens against my property because of unpaid bills, forcing me into months of conflict. This is particularly troubling given other reports showing mixed review experiences for this business. Important Facts Other Homeowners Should Know Despite claiming certifications and years of experience on gradyspools.com, project execution was severely lacking. The still never passed a final building inspection. The promised saltwater pool system was never installed. Costly code violations must be corrected. Subcontractors attempted to place liens on my property due to Mark not paying them. After repeated attempts to communicate about job defects, Mark effectively abandoned the project and changed contact information.

At Grady Pools, they are based on honesty and expertise. With Mark leading the way, you can trust…read morethat your pool is in the best hands. Whether it's maintenance, repairs, or renovations, we're committed to providing you with quality service tailored to your needs. Join the Grady Pools family and dive into a worry-free pool experience!

Tom was great. He fixed my leak fast and efficient. I recommend his work. I have to have at least…read more85 characters to post sooooooooooooooooooooooooooooooooooooooooooooooooooooooooo this should do it lol

i had water coming-out from under my hot tub and needed to find where it was leaking. I called a…read morelocal pool services company who in turn recommended Tom White. He came out to our home, took all 4 panels off the sides of our spa and checked each one carefully. He said he could find no leaks whatsoever and said to go ahead and sell it.. He charged me $150. The first person who came to look at it took off the front panel and immediately found the small leak on the pump and showed it to me. I texted Tom and asked for my $150 dollars back. He has totally ghosted me. Please know that he does not know what he's doing!

Love this company. Love Dean. Our pool has never looked this good. He totally redid our pool…read morewater. Now the entire family is in the water

Seth and Dean are highly professional and a pleasure to work with. Their workmanship is first…read moreclass. I recommend them without a doubt.

Quick to respond. Kept to the committed start date and completed on time. They were very thorough…read moreand we would hire them again.

Such a help to us when we ran into sprinkler issues!! Dave…read morecharges only for what he actually does! No minimum fees for looking at a certain part or touching a piece of equipment like other irrigation repair companies.

Great Service!! Fast and friendly!! Fair price...I would use again for any plumbing issues!!read more

Cameron from Busy Bear plumbing just finished clearing our kitchen drain. The service was very fast…read moreand Cameron was professional and explained everything he was doing. He left everything clean and dry. I highly recommend Cameron and Busy Bear Plumbing.