Kathy was my property manager for a house I was renting in South Austin…read more The short version is: I would never ever, ever, ever recommend renting a property from Kathy. She is a terrible landlord. Where do I even start on this review... All the negative reviews she has about communication are 100% true. She will ghost you on maintenance requests CONSTANTLY. When she needed something she needed it same day. When we needed something we wouldn't hear back for days, weeks, or at all. She would take upwards of a month to fix many things and if she did she would do it the cheapest and most half assed way possible. Here's a list of some of the things that happened while living in her rental property: 1. When I moved in, bathroom had black mold on the walls near the shower. I reported when I first moved in. A handy man eventually came over and just painted over it. The mold inevitably came back and I had to wait days for her to send someone to rip out the drywall to actually fix the mold problem. 2. Our kitchen sink was clogged for months. She blew us off about it when we told her draino wasn't working and we needed a plumber. After about a month of asking for help, she comes over and discovers there's a clog deep in the main pipe. Her handy man cuts out a giant square of drywall in our laundry room where the clog is. They accidentally burst the pipe and spray gross drainage water all over our laundry room and into our garage. They then proceed to barely clean up their mess and left it for us to clean. After they patched the broken pipe, Kathy waited another month to send someone out to patch the giant hole in our wall. Her excuse was that the handy man had a cold for the past month. 3. Our dishwasher hardly worked at all until it eventually broke. She refused to send someone out to fix it at first claiming "the dishwasher is brand new. It's only two years old." Despite us telling her it doesn't even turn on. It took several weeks to get a new dish washer. 4. This one is the worst of all. In February, because of the freeze a tree fell and took out a power line to our house. This ended up causing an electrical fire in the garage storage room. We were lucky enough to notice the fire before it spread and the fire department put it out. But it did render part of the garage unusable through fire/water damage. When you have an electrical fire the city turns off your water and electricity until the home is deemed safe to live in. While we were staying elsewhere, I asked Kathy about pro rating rent, since we had paid rent the day of the fire and couldn't live in the house we paid for. As soon as I asked about rent proration, she ghosted me for four entire days. She cited a family emergency as the reason she left us high and dry for four days. It would have taken her 10 seconds to text us but nope. Just total radio silence while we were waiting around to hear when we could go back to the place we pay rent to live in. My room mates and I were displaced for 9 days total before we got the city to turn the power back on, even though fire damage wasn't fixed yet. I had to threaten legal action before she agreed to pro rate 9 days worth of rent for the next month. From day one of the fire, she started acting really shady about getting the house fixed claiming she "has a guy with the city that can get the permits process moved along". I spoke to the fire marshall about that and he essentially told me that isn't how things work and that I need to call the code department myself to ensure my house was fixed properly according to code. Kathy was clearly livid that she now had to fix the house legally and became even more passive towards us. Months after the fire, she told me that because I called the code department that it was my fault the house was still partially burned. Which according to the Austin Code Department Supervisor I spoke to, isn't the case at all. Getting a code violation does not mean repairs take over five months to start. The fire happened February 1st. I finally moved out June 30th. During that entire period of time, the burnt garage was never fixed and she still made us pay the full amount in rent every month. Imagine paying 100% rent for less than 100% of a usable home. When I would ask about ANY update regarding repairs she would act annoyed that I would bother her with such at thing. I'm certain that she purposefully never fixed the house as punishment. If you read her canned responses to other negative reviews, I just want to say they are all bullsh*t. She doesn't provide "superior service" to anyone renting from her. She knows that as a landlord she has the upper hand over her tenants and she acts accordingly. Whether out of greed or incompetence, she's a bad person. Her tenants are nothing more to her than her bottom line.

Best realtor in Austin, got our house sold quickly and for the right price. She knows what she's…read moredoing and she has a large network and there's a great negotiator.

I have worked with multiple real estate agents and Laura by far is the best. We are located out of…read morestate and worked with her to buy a property in Austin area. First of all she is very responsive , takes time to hear you , and truly looks out for your best interest. She does not push you into making a quick buy and in fact genuinely wants to make sure that your interests are protected. I couldn't be happier to write this review for her. The best agent I have come across!!

This wonderful realtor goes above and beyond for her clients. I forever recommend her to anyone…read morelooking

I worked with Juanita while she was over at Realty Austin and it's the best real estate experience…read moreI've ever had. She's incredibly knowledgeable about the Austin area and gives a lot of insight into any homes that you're purchasing. I just found her to be so helpful in the process and genuine and honest, we've recommended her to other family members, and she's generally helped out in the homebuying process rather significantly, steering us away from making bad decisions. I'm truly surprised that she has any negative reviews. We worked with a lot of other real estate agents who just weren't informed on housing issues didn't understand the contracts and didn't really have the time for us. We had the opposite experience with Juanita where she spent a lot of time with us where it was relevant and helped our knowledge of the area when we were new to it and, allowed us to make the best decision for our family in terms of homebuying.

This realtor is unprofessional. Hire her if you are satisfied with her just posting your listing…read moreand sitting around waiting. There is no proactive effort to sell. Also, if work is involved (such as a showing or open house) she will likely send her assistant to do it instead. Finally, if you decide her services are no longer needed and you do not want to renew her contract, she will take your financial and personal information and use it against you to act as a buying agent on your own property.

Caution: Unprofessional Landlord Experience with Lisa…read more Our experience renting from Lisa was frustrating and disappointing. We were asked to pay double the standard security deposit, which we complied with in good faith. Despite this, Lisa withheld a substantial portion of our deposit and provided vague charges that appear to cover normal wear and tear, which is not legally deductible under Texas law. We followed up with a formal written dispute and have received no response whatsoever. Due to the lack of communication and what we believe to be unjustified deductions, we are now taking legal action as a matter of principle. Tenants have rights, and landlords should be held accountable to the laws that protect them. We're sharing our experience to encourage future tenants to be cautious, fully document everything, and know your rights if you consider renting from Lisa

Lisa is a wonderful agent. She helped me buy my first home. As a first time buyer, I knew very…read morelittle about the home buying process. Lisa was always available and would answer any questions I had. She is professional, knowledgeable and takes the time to ensure I had a full understanding of any transaction. When I found the house I wanted she negotiated and I got the house! She helped me through the whole process. If you are looking for a realtor, I highly recommend Lisa. Lisa thank you for everything, I really appreciate you! Thank you, Norma R.

Though I knew several really good realtors in Austin, we didn't want to work with anyone who we…read moreconsidered a friend--in case things went bad. We wanted to keep our cut throat dealings about the sale of our 1974 1154 square foot rancher on a strictly professional level. I can be sorta an a-hole about things. Three different people recommended Jill to me to be our realtor for the sale of our house, and purchase of a new one. Three people, that I know. In person. With those solid references, we gave her a call when we started our home search--which began when we stalked a house in Hyde Park before the home we owned wasn't even near ready to be listed, and continued as we tried to figure out what we wanted in a new place, Dripping Springs? House in Travis Heights with a tree growing in the middle of it? Jill: *Gave us homework to envision what we wanted in a house. *Talked to us in a really nice voice that was never condescending no matter how batshit crazy we were about this stage of our lives. (I forgot to mention I was in my first trimester of my first pregnancy -2010- trying to figure out where we were going to move.) * gave us snacks while we went out looking at houses. *Did not smack the crap out of us when we realized we needed to rent in order to get our overfull house, that we'd lived in (hard living with dog hair) for 8 years ready to sell. And so we worked with Jill to come up with a plan, and we most of our junk and our dogs and our collections of fantasy figurines, and fabric for projects that *I promise* I'm going to sew one day, out of our old house, and made it pristine. She directed us in the staging of the house, and when we were finally ready, she took AMAZING photos of the place--AND shot an HGTV quality video of the house. The house went on the market and... TWO DAYS LATER WE HAD A REASONABLE OFFER (not full price, but it was CASH, and would close in 2 weeks.) Then we got a back up offer. And then we got a back up to the back up that we didn't formalize because it seemed like that would be showing off. Now I was in my second trimester, and really didn't want to deal with any of the real estate crap at all. Jill: *negotiated win/win agreements with the purchaser of our house *had stellar comps available to defend the price that we set *talked to my husband and I in a really nice voice that was not condescending at all, even when we were freaking out late at night after our baby birth class to learn how to deliver our GIGANTIC baby *made the transacation so easy that I had to watch the movie The Secret again to believe that anything this good was actually possible. (The Secret is that whatever you think is drawn to you to happen...and while I don't go in on all manner of hocus pocus, I did indeed actually watch it because I was in friggin' disbelief that my house was sold after two days on the market, and would close with a cash offer in two weeks. I didn't want my disbelief to jinx it!) She attended our closing, and I apologized to her for several instances where I know I came off as a bija. Now is the time I should mention that she's SO NICE, she's PBS nice. She's Buttermilk Biscuit on The Biscuit Brothers. How in God's green earth could I have ever been uppity to Buttermilk? And she forgave me. (I think.) She brought my new baby Biscuit Brother DVD's. So, I can't say she's going to make you a peanut butter and jelly sandwich when you're on property tour, or she's going to do an homage to Gone with the Wind to sell your garden on the video she makes of your house, or she's going to give you DVDs. What I can say is that she takes her professionalism personally. She embodies each transaction with appropriate integrity and a deeply connected creativity. My hormonal, indecisive transaction needed lots of coddling, but I observed the way she negotiates and she isn't inherently a coddler. She had just done some sort of Black Belt/ Six Sigma/ Jedi Advanced Negotiation training dealie...and she's formidable. She's got the ability to meet people at their level, and give them what they need to have a phenomenal experience during the most stressful moments of life in transition. Whether you're selling and then buying, or just buying for the first time, you want her on your side. If I knew you personally, she is the realtor I would tell you to call.

We're so very thankful for finding Jill and Diana to help with our home search. They were extremely…read morepatient, answered all of our many, many questions, and in the end, helped us find a home during the crazy early 2021 housing market boom. They offered recommendations throughout and had our best interests in mind throughout the process. They recognized that it was difficult for us to go through many losing bids and the difficulty we faced with the new construction shortage and finding the right location, but never slowed down while we changed our direction multiple times through the process. Considering that homes were going under contract within 4 days, they were ALWAYS willing to show us homes whenever we needed, it was a most excellent experience even with the difficulties we were facing in the market. We definitely recommend them if you're looking for a home. They have a great track record and have experience in the quickly changing market of today. And finally, they are great people to work with, chat with and care about your needs! We definitely recommend!

Sheree was the absolute most miserable person to work with. My family and I were looking for a home…read moreto rent after tragically losing our house to a fire. The house we were looking at was originally listed for sale, since the market was slow the buyer was generously willing to rent to us. Sheree was unhappy about this and treated us as though we were criminals, refusing to speak with us over the phone saying everything had to be done through text or email so she had written accord of everything. Every interaction she gave us attitude and told us she thought we are being sneaky and lying. We lost our entire home and everything in it. We were processing trauma, basically homeless with two young children all while trying to find a rental in our neighborhood as quickly as possible and she made the process extremely saddening and horrible. We obviously were going to sign a lease, she was afraid we would break the lease and move back into our house in a few months. We assured her multiple times we were not being sneaky and not trying to trick anyone, offering to show her our house right down the street that would take a year to fix. Our insurance agent even tried to talk to her and assure her that even IF the house was done in 9 months insurance continues the full lease term payments. She would not cooperate with anyone, would not speak to our insurance agent. We brought in our realtor in hopes that she could speak cordially with her, but she even yelled on the phone at her saying we are "sneaky", "lying", etc.. She made every single step of the way difficult, sad, and miserable. We had an idea to maybe pull money from some resources and purchase the house that way we didn't have to rent the house, but again absolutely terrible interactions and being called names by Sheree Leonard. The only reason we continued to try and push through with this house was because there were no other rental options immediately available in our neighborhood and I had my heart set on this one because it was a few houses down from my kids favorite playground and friends. We decided to rent because we didn't want to communicate with Sheree any longer and figured she would be out of the process and the landlord being the owner would be the communicator. When we finally came to an agreement and shared that insurance pays the rent directly so we don't have to be a middle man she refused that as well. We got approved, etc, went to sign and found out Sheree would be the one to communicate with us as the "landlord" so we decided homeless was a better option than continue communications with her.

Please do not use this company. Sheree is a horrible person & she completely ruined my post-partum…read moreperiod with my son. She is absolutely heartless. I was interested in renting a property she was managing & she didn't even show up to our appt. She texted me while I was en route that she wasn't going to make it & thankfully the current renter was kind enough to show the property to me. That should have been a red flag about how unprofessional she is. When I showed up to the condo on move-in day with my two week old son there was no AC and it was over 90 degrees. I called her and she told me that if she called a repair person I would be responsible for the costs. I was a single mom with a new baby with nowhere to go in an overpriced condo. Thankfully the maintanance man found me crying on the floor and put me in touch with the landlord to help me. The landlord had to take over & do Sheree's job for her. The landlord paid for me to stay in a hotel with my son while the AC was fixed and the condo was made move-in ready. It was disgusting. There was cat fur everywhere, dead bugs in the freezer & blood stains on the toilet seat. I don't think Sheree ever set foot in the condo. I think she was earning commission, but not doing any work & taking advantage of the landlord because he is elderly. I'm almost positive that my landlord fired her because he no longer uses her after the way she treated me. He told me he would "deal" with her. I've heard she is nasty to everyone. I was at a post-operative appt for my C-Section and she sent me the attached text when I didn't respond right away. How childish! She also had a dryer installed without cleaning the vent which is a huge fire hazard. I'm lucky my landlord noticed before I used it.

In the Austin area there isn't a better broker/agent around. Since 2019 she has helped me with…read morethree real estate transactions and all of them were flawless. I never had a worry and felt like I ended up in the best situation possible. I am not a "big baller" client but I felt like I got the same service as someone who is doing transactions 3 times larger than mine and, for that, I am very appreciative.

I have worked with several realtors since moving to Austin and Meghan has surpassed any expectation…read moreI may have had! Professional, incredibly knowledgeable, patient, communicative, and effective in setting us up with a network of experts to assist in repairs/ updates/ etc. Her formula and filter for finding the best tenant for our rental property eased our concerns and has proven to be very successful! We have relied on her expertise in investments, finding tenants, and most recently selling a property. I highly recommend Meghan and the Groove Realty to support you find whatever you may be in search of....rental investment, tenant, your perfect home, or selling any property you want the most return on!

Do you need a realtor who will work for you and your best interests? Do you want someone who will…read moreanswer your calls and emails at all times? Then you HAVE to use Gina Weesner! I have had the pleasure of her services twice to find rental homes and she is the hardest working, most dedicated realtor that I have met. When we get ready to purchase, Gina will be my realtor for sure!

I used Gina multiple times to list and buy a house. Gina is awesome and always made me feel like I…read morewas her top client. She is professional, personal, and a hard worker. I will never use anyone else. Jon H.