We are in love with Rocky's Retreat!…read more We dropped off our girl Margot for the week while we went on a cruise. We were bit worried about being able to have access to updates but the team was able to send via email so we were never out of the loop! This was our first time boarding Margot and we were concerned about how anxious she might get. She was adopted from a hoarding situation and is still getting used to the world. I shouldn't have even bothered to worry because the team went above and beyond to work at her pace and make sure she felt comfortable. We received daily updates of how she was doing and even saw her make new friends. When we picked her up she didn't even seem like she wanted to go--in fact when we took her outside later and home she tried to run back to the car (we think she's ready for another week of puppy camp as we call it). Another thing we love about Rocky's is they are inclusive of dogs with additional needs. It's hard to find places that truly care for your pets like you do, and safe to say we lucked out with this one. Can't wait for the next time!

Love this place. Went for our first time visit and the staff was so kind to my little one. They…read moreanswered all our questions and made the swim experience so much fun. The pool was clean and warm a very comfortable experience for my pool shy puppy. She was even able to be given a bath after her swim so I didn't have to take her home wet. Will certainly come again.

ABOVE AND BEYOND!!!12/10! I am VERY careful where I choose…read moreto board my dogs or even care for them. I have two very different, full of personality huskies and I always trust WoofTang 110%. I make the drive from St Pete to Orlando because this is the only place I completely trust with my dogs. In July of 2024 I decided to make the training investement with both. I knew the mad skills and talents that Lexi & Tai have with dogs and both of mine needed the professional assistance. I enrolled them both together. Archie, is an incredibly stubborn 6 year old husky and Pongo is my overly excited, talking 10 month old Husky. They blend well together but they are not everyone's cup of tea! I trusted these two and their team and they did wonders with compassion, patience and professionalism! My dogs are the core of my world, so as most dog owners I worry how others treat my dogs when away. Lexi would touch in almost everyday, she communicated reports with honesty on progress & she let me know when a post of their training was hitting the social so I could feel better being apart. Recently, when I had to evacuate from St Pete during both of these recent hurricanes to Orlando, the team took them right in and explained to me the precautions and procedures they would be taking with them. This team even stayed overnight during the storms! Talk about going the extra mile. Lexi is amazing at communication and I still ask her questions about training because it's an everyday practice here with my two! Tai radiates love when he talks to the dogs. The staff is very professional, clean, organized and educates you on the different packages/pricing & knows your dog! Also they take great photography of the dogs! (photo of the work added!) Bottom line, if you found this facility and you If you love your dog(s) you struck gold!! I have been bringing them since they opened their doors and I will be loyal to this team forever. Note: my dogs could attend our wedding BECAUSE of Lexi and Tai's training with them.

Kiko loves it here and I can rest easy knowing that he is safe and being looked after.read more

Diva's Doggie Dude Ranch was recommend by neighbors and we were super thrilled to find them. I'm…read morehappy they took an extra step of a meet and greet to make sure Panda, our puppy Aussie, would fit well and to make sure he wasn't aggressive. They are easy to communicate with. I also received numerous updates, photos, and videos of panda while he was at doggy daycare. I'm happy he's able to socialize with other dogs and avoid being locked up all day. We also received an adorable report card for our puppy.

Linda and Christine did a great job caring for our two cats Pablo and Koosh while we were out of…read moretown. They were extremely communicative providing timely and informative updates that gave us peace of mind that our kitties were doing well. They also sent videos every day that we enjoyed watching. Would highly recommend for your kitty care needs.

Phil I want to thank you for consistently being there for Chip and Java whenever we need that extra…read morehelping hand. We appreciate all the love and attention you give them and the peace of mind you provide us. Thank you for always taking care of our mail and other little things on your way. You guy are the BEST. I can not say enough. We really appreciate you being there for our furry family members and all you do.

Love them! Always nervous and guilty about leaving my furtwins behind on a trip. Marejane and Phil…read morewere wonderful to meet. The furbabies warmed up to them instantly which settles my nerves. Daily pics kept me reassured. Will definitely ask them petsit

Highly recommended pet sitter!…read more We met Katie shortly after we had brought our Yorkie puppy, Chip, home. As experienced pup owners, we knew what qualities we wanted, and didn't want in a pet sitter. We struggled to find someone that we trusted with our "baby" and access to our home. One afternoon, we literally bumped into Katie on the corner near our house, and had a quick conversation! That led to scheduling a meet and greet at our home. Chip immediately fell in love with Katie and we loved how thorough she was with all her questions and follow-up questions! Hubby and I immediately scheduled a date night! When Katie & Chip had their scheduled walk & play time, we got the best video follow-up, with a text letting us know how the visit went. Katie even followed up with us the next day to see how Chip was!! Needless to say, we consider Katie & the Nona Paws crew a part of our family. Super responsive, super responsible, and an indispensable part of having a pet!!

Sharing input from a friend in addition to my observations as we are looking to book with them for…read morea future need. First off, I am very impressed with their digital tools from onboarding/booking through the communication with the customer during their service. I saw it on my friends phone when traveled together and Nona Paws was caring for my friends pets. My friend has now used their service multiple times and feels completely comfortable with how they handle the house visits in her absence. The pricing turned out to be too steep for what we needed (long trip and two hrs/day) but it would have been a great deal if we had multiple pets as their price is per hour.

The ladies did an amazing job on my 2 lil girls nails. Being rescue their nails were really long…read more After they were trimmed they used a dremel drill and took the time to make sure they were short as they could be. I have set up 2 full grooms at the beginning of next year. I got my times mixed up but they still got me in. Thanks ladies

Very kind loving groomers. I highly recommend I have been to a few groomers but none put me and…read moremy dog at ease as they did

Everything Great place and wonderful staff…read morethat made our puppy first stay very special

Our 1st time ever boarding our buddies and VI Pet was wonderful Kept us informed and our dogs…read morereturned healthy and happy! This is the one and only place we will use to board Coko and Onyx.

I've been a client for about 3 years. After mistakingly setting an appointment at the wrong…read moregroomer, the owner was so sweet and stayed on her day off to groom my sweet fur baby. My Sofia (a sable haired Sheltie) came smelling beautiful and looking great! They have always done a wonderful job but today, the service was exceptional I felt compelled to write a 5 star review.

Staff was not very friendly seemed just odd and lots of dogs barking seems like they keep them all…read morein one room with cages stacked. Overall wouldn't recommend just find somewhere else don't waste your time here.

This was our first time taking my sons service animal to an amusement park. We were not sure what…read moreto expect as there really was limited information out there. When we arrived we went to guest services and they asked standard questions like purpose for dog. We were able to also get a quick line pass due to my sons needs and the dog. It is good to note we went on a Thursday so it was a slow park day. The staff at every ride was amazing and kind in explaining how it worked. Every ride has its own kennel cage. We were able to leave him in the dog stroller on some rides and others we just popped him into the cage. He happily sat and waited for us. Because we had the quick line pass he did not have to wait long. The cages are in small rooms or behind curtains at the front of the line. I would recommend anyone nervous about it to trust me when I say your dog will be safe for the small amount of time they have to wait.

We were first-time users for the Universal Kennels…read more The first representative that helped us in the morning was great. I called him ahead of time and asked if we were able to provide electronic copies of our dog's vaccination records. He was kind and helpful at the front desk and made us feel at ease. We came back to the kennel mid-day to walk our pet and let him run around on the grass area adjacent to the facility. Now, the pick up is why I am giving this kennel service a 1-Star rating. Per the the contract, we had to pick up our dog at 11:00PM. This was no issue as the parks closed at 9:00PM and we wanted to get a bite to eat afterwards at CityWalk. After we already ordered, my husband called the kennel at 9:05PM and make sure we had until 11:00PM. The last representative on-duty said he was heading out EARLY. My husband asked "if we don't make it in time, will we not be able to get him?" and the rep said YES. Absolutely no heads up - wouldn't have known if we hadn't chosen to call FIRST. So in panic, we had to pay now and get our food to go. Disloyal to the contract and a total inconvenience. I bolted back to the kennel, and found that the door was locked at 9:24PM. As a pet owner, you can imagine the feeling. A sign was placed on the front desk that the representative was "checking on our dog or out back cleaning"..... to which neither was true. Our dog was completely unattended. I called the kennel line and the security line multiple times provided on the phone outside and got no answer. After waiting and waiting, the representative came up on a golf cart, entered the facility through a side door, and unlocked the front door from the inside. He then walked away as if we didn't see me the whole time. He did not try to explain himself or apologize - instead rudely asked me "pick up name?". I got my dog and got out of there. We will not be returning.