I was introduced to Skagit Arms by my partner's brother who is a law enforcement officer with the…read moreState of Washington. High praise for the store. I'm a bit shocked by the negative reviews, which -- frankly -- seem to come more from uninitiated people or lunatics who are afraid of inanimate objects. The selection of firearms is exceptional. Service is superlative. What I find very satisfying is that, unlike the sporting goods giants such as Sportsman's Warehouse where the people behind the counter are mere sales clerks, the people who work here are not only experienced, but they know their products very well. I began shooting 57 years ago in U.S. Air Force Basic Training, in one of the last groups that did marksmanship training during the Vietnam War; not only did I qualify for rifle, but my job at a SAC Command Post required that I qualify for pistol as well, shooting the Colt combat masterpiece, the 1911 Series 70. I've been teaching for about 46 years and have had certification as a pistol and rifle instructor. I've been trained in a number of military schools and been to three marksmanship academies that are the most highly rated in the U.S. Granted, I don't know everything about firearms -- but I know almost immediately when someone knows what they're talking about. What's more, I'm a facilitator and instructor who is an end-user of industrial psychology... and can smell BRAVO SIERRA readily... as noted on quite a few of the reviews posted for Skagit Arms. Not one of those I talked with tried to snow me about firearms, were rude, or were anything but polite and pleasant to talk with. I saw one "customer" asking about pistols "sweep" the store and its customers with a pistol -- a definite safety violation and no-no -- until the salesman stopped them almost immediately. Thankfully, the salesman didn't offer any other firearms to the individual who left in a huff. (I've been a Range Safety Officer for almost 9 years, and if this kid knew anything at all about firearm safety, I'll eat my hat. Yours, too.) And, if I may add, I think there were a number of individuals whom I believe may have been in the store to cause trouble -- including a number whose IDs failed to pass muster at the door. I'm NOT a Washington resident, but I have a Conceal Carry certificate from the State of Washington (which I've had since the 1970s): I usually show the certificate before handling a weapon. I closely watched every salesman in the store handle weapons, and they were all very well-trained, safety-conscious, and professional when it involved handling firearms. The store has an excellent selection and I will do some research on prices, quality, and track-record of the few firearms I'm interested in purchasing, as well as obtaining the FFL information from my local (Arizona) proprietor for transfer. Last of all, I appreciate the discount offered to this veteran. Well done, Skagit Arms.

Customer service is pretty much nonexistent. Really rude…read moreworkers. It's like they really don't want to make a sale. They sound really arrogant. And they seem to hate it when we ask if we can see a firearm in the case. They just huddle up together talking story and laughing and never acknowledge and greet us. If it weren't for their assortment of ammo I wouldn't be shopping here. But after today I'll take my business elsewhere. Not worth your time and money I can guarantee it!

So far, so good. Quick response time from their staff for online price queries AND very quick…read moreresponse from Paula in making arrangements with an FFL. I had a pal who introduced me to this place after he a smooth order and delivery of a Savage rifle. Everything is in process, so assume the 5-star service stands... if something goes awry, I'll be sure to update. Hopefully those old 1 star reviews are a thing of the distant past. I've had the opposite experience thus far.

I ordered an item that was special ordered and have had a good experience. I am trying to get a…read morespecial brand that I have some loyalty to and is not commonly found in stores. Since a new law is swiftly moving through our state to ban certain rifles, I wanted to get a sense of comfort on the timing so I emailed Paula. She emailed me and we ended up talking on the phone which ultimately made me feel more comfortable as this was also my first gun purchase over the internet. Paula was excellent and kept my updated on the shipping status to her store, the departure date from her store to my FFL, and the arrival time in Renton. I appreciate everything they did for me so far and hope to work with them again.

The best staff, very knowledgeable. Great to work with! If you're thinking about getting a…read moresuppressor go here.

We bought two weapons from this company reluctantly. The first one the inexperienced employee said…read moreto buy online and fill out the FFL form.... Buyer beware you cannot do this, and I learned my lesson... I later went in to talk to the manager named Mike.... All he could do is offer us a gun at cost.... The staff is not that helpful and apparently not knowledgeable on the law... I would go somewhere else in the future

The gentlemen who works there (owns it probably) is one heck of a nice man. Great customer service…read morefrom him. The lady that works there is VERY, VERY rude and has the worst customer service you could imagine. She is as disrespectful as someone can be. (And I spent $2200 on some goodies). She cuts you down and talks down to you. On that note, I would not recommend going in there because she's always been there when I've been in there. I will not be going in there again because of her. She ABSOLUTELY ruins the experience of being there.

As a new shooter, I really appreciate that they take time to explain things to me and answer any…read morequestions I have. They are also meticulous about making sure that paperwork is handled properly, ensuring that my transfer went through without a hitch. This is my store of choice.

Great service and awesome staff. I've made many purchases and transfers at Tenex and will continue…read moreto. Full service gun shop. No reason to go anywhere else.

I have been to many firearms shops over the years and many in the PNW. TENEX is by far the best…read moreshop in the region. Alittle hard to find but definitely a step above most other local locations. Both the says staff and the Gunsmiths are to the point when it comes to inventory and price. I went in with an idea of what I was looking for and they were able to give me many options that fit my requirements and budget. Price wise I saw nothing that seemed unreasonable (especially considering how many other shops in the area were taking advantage of the political situation). The sales staff was able to get me set up with the paperwork relatively easly (first time buying in WA) and their gunsmiths were able to answer questions regarding other projects very quickly. If your in the PNW and looking for a shop, definitely check this shop out.

Kris and Cliff have always been extremely helpful with everything. We got into hunting about 2…read moreyears ago and being new to the hunting and firearms world they were patient and got us what we needed. They are about a 45 min drive from us but man it's worth it every time. We can't recommend them enough! Geoff and Kendra

Purchased a KSG from these guys and absolutely loved the service. Kris really knows his stuff and…read morehe gave me a private tour of his amazing home and gun shop. A truly great and humble human being and just all around nice guy. Will be back for next purchase.

Great small business. The owner orders in anything I've wanted in a very timely manner and there is…read morevery little hassle involved. He also offers transfers and ffl deliveries from online purchases! Over all a great business!

Shopped there for years, never going there again. Don't take your children there!!!…read more While looking at fishing poles and reels to buy myself for veterans day, my two daughter's were walking around excited to look at the new store I'd never taken them to before. They had walked upstairs thinking it was apart of the stores selection, upon seeing it was full of boxes they walked down and came back to look at the knives near the reels I was looking at. A man that worked at the store ended up approaching them soon after, asking them if they had gone upstairs. They answered yes and explained they hadn't seen the signage stating employees only until they came back down as it was poorly placed against the wall near the stairs and barely visable. He then insinuated they stole and made a show of saying he would check the cameras. Once I stepped in and said my children aren't thieves he then double down and said that they had cameras. I left infuriated leaving behind a 200 dollar purchase with a bad taste in my mouth, safe to say I will not be going back.

Absolutely had a fantastic experience here. I was recommended to come here by my mother in law who…read moresaid all the locals go there for fishing gear. I am just starting my fishing journey and was going to have one of my experienced friends join me on a little shopping spree. We are still going to do that shopping trip but I wanted to get a head start. My goal was to go in and buy a tackle box. Each person I saw smiled and waved. One of the sales associates noticed my perplexed look on my face when looking for tackle boxes and asked me if he could help. I explained I am new to fishing and I am starting with trout fishing. This gentleman immediately gave some tips on tackle boxes and walked me through some gear ideas. He had me hold a rod and was showing me how strong it was if I had a fish on there. He was really patient with my questions and when another customer saw him, that customer was like "you sold me my first fishing license years ago" (I think he says 20 years ago to be exact). This associate name is Glen and let me tell you, find Glen because he will take care of you. I ended up purchasing a tackle box, a rod and reel. When I went to check out, the cashier was friendly and reminded me to take my receipt in case I needed to return something (thanks for looking out for me). Finally, when I went to get my fishing license, the associate lady (her name escapes me at the moment) was super friendly and after we talked about my journey into trout fishing, she showed me some good stuff that she uses and I bought that too. I would say, the employees that I encountered loved what they do and gave exceptional advice. Whether you're new to fishing or experienced, this is the place to go. I can't wait to come back as a I continue to grow my supplies. Thanks for the great experience!!

I purchased the Calloway AI Smoke Irons for my boyfriend for Christmas. They were a big purchase,…read morebut I was given lots of helpful information to help me feel comfortable they were the right choice for what my boyfriend wanted and needed to elevate his golf game. They were ordered in store @ Smokey Point, and delivered to me in Arlington by Saturday morning. The irons were well packaged, no damage. Both Smokey Point and Bellingham locations are awesome. I look forward to referring business to the stores from my golf circle and also utilizing their golf repair service in the future! 10/10 Jadyn and Amanda were the employees that helped me, thank you guys for your help!

Great spot to get almost anything sports related. Great…read moreselection of sports related clothing, sports memorabilia, golf attire, water bottles, and so much more! Decent prices on their items, and good customer service. Dick's is a regular stop for us for new clothing for football season, golf balls, or rain jacket.

Came in specifically to see if we could find the husband a pair of fishing shoes. Can be very…read moredifficult when you were a pair of size 13's. Found them along the back wall. They carried about 8 different styles/brands. So hubby ended up trying on all the 12's hoping there would be a brand that sized large. No luck. We noticed a box way above our heads that indicated size 13. Went over to the gun counter and asked the employee if he would get them down for us. He said he would be there in a minute. He had a headset phone on, I didn't realized that he was on the phone. He finished his conversation and went back to stocking some shelves. I went over, he looked up, said he was sorry and grabbed a ladder to get them for us. Happy to report that they fit.

First and foremost, Bry the manager here provided excellent customer service! I spent $400 on…read moreequipments. Although it was curbside at this time, he was professional, friendly, and helpful. Because of this experience, I have the confidence to buy anything here at this location. Thanks Bry!