My son started at this daycare when he was 9 months old while social distancing was still in…read moreeffect. My tour with them was virtual, and I had toured many daycares at the time, but this one left me with that "good gut feeling" that this was the place! We haven't looked back since! My son has truly thrived here, as I always notice that he's learned new things even before I've introduced it to him. He has been loved by his teachers so much and he's already made so many friends. He is 2 years old now and says his friends names everyday on his way to school. Impressionable Years is wonderful and I would highly recommend it! I will say that they've had some turnover with some teachers and similar to many daycares, one of our cups went missing and they could improve on some organizational skills but we are all human and they always keep my baby safe and loved and I know it's a great place because everyday since he's started, he's been excited when we arrived and any question or concern I've ever had, has been addressed timely! They are also super clean and clean the toys and rooms often and have "parents night out" usually once a month which is an awesome way to know your kid is with someone you know and trust and you can have a nice evening out or even at home to yourself! I could say so much more, but all I need to say is, it's a great place. Your child will learn, remain developmentally on target (even early), be loved and cared for, have lots of time outside, and establish friendships!

The sad story of impressionable years daycare can be compared to the story of a beloved bakery…read morethat, at one time, baked every cake from scratch and with care, only to compromise the quality of their product because they scaled the business to an extent that the quality that was once associated with the business was impossible to maintain. It's a common story, one that could be avoided by tempering growth until the business has a chance to scale with the increase in business. This maintains product quality while also adapting the methodology to serve more customers. It's a difficult process that many businesses fail to account for, which is why we see once-great businesses close their doors when better options become available. A once-great daycare that has grown to the point where the quality of the education and supervision the kids receive has become substandard. My family has had a long history with Impressionable Years. Once owned by parents, now passed down to their daughter. The parents built this company from the ground up. The population cap was low in those days, and the parent owners were on top of their game. The employees were of high quality, the owners were always there, and the collaboration between the parent and the center was easy, streamlined, and productive. That is no longer the case. My three children went through Impressionable Years, and I lament that my third child did not receive the same standard as my older two did. When dropping my child off, teachers are commonly too busy talking amongst themselves or doomscrolling on their phones. Most teachers won't even look up from their phones when acknowledging your presence. This can only communicate that this practice is tolerated. The feedback you receive from the school will commonly be short-handed and unhelpful. I can forgive this for most things because when you have a class of 20 children, I don't expect a fully articulated essay on my kids' day. This becomes an issue, however, when your child doesn't meet the center's expectations. They will berate you with short-handed comments (that are pre-written) that say your child made terrible choices that day. But here is the main issue with the center: when you push for specifics, you will commonly get the cold shoulder. The owner of the establishment (Courtney) makes high-level decisions and then blames her mother when she knows the outcome will be controversial or is not justifiable given the student handbook. Her Mother handed over the business to her almost 2 years ago. A director who deflects responsibility is a giant red flag. When my child was dismissed from the daycare for "bad behavior," I asked for the video footage so I could see what happened (this was denied). I asked for specifics on what happened, but when Courtney kept deflecting, and I kept pressing her, she hung up on me and then refused to pick up the phone again. If you take nothing else away from this, then highlight this part. If you ask basic questions about your child, they will crash out because you don't buy the narrative that they are giving to you. The reason they can't give you specifics is that your child will not be adequately supervised. The teachers are too busy on their phones, talking on their phones (please count how many ear buds are actively in the ears of the teachers when dropping your kids off), and the center is removed from any responsibility because they can kick your kids at anytime with no notice. There are other problems as well: They commonly send employees home when the student population doesn't justify their presence. Yet, you have to pay full tuition whether your kids show up or not. This is a predatory practice that seeks to maximize profits while causing inconvenience to parents. This little flaw will show itself when they put your kids in a room that is developmentally inappropriate for your child due to "staffing problems," because the room's population didn't meet the standard for them to pay someone to be there all day. Impressionable Years was a great daycare. It is no longer. This is what happens when something is given to someone who doesn't have to earn it. The quality of this place has been run into the ground. And even though the cake you get isn't quite what it used to be, you should, as a parent, ask yourself what you are paying for, and whether the management is competent and coherent in their ability to communicate to parents. All of which this place lacks.

Great balance between fun and education. Pick up time is always hectic, so I love the daily email…read moreupdates on classroom activities so we can talk about what my son is doing at school once we get home. He gets excited to "tell" me about what he's done because I can specifically mention the task he did at school. Otherwise, at age 2 the parents can't really interact with the child about his/her day.

Disappointed in the management and question their integrity…read more Reserved an Aug2015 spot for our son (under 2) in Feb2015 on the recommendation of their staff to ensure we got him in. This was a contingency plan based on retiring from the Marine Corps and staying in the area. I paid $1876 and was aware of their zero refund policy for under 2 care. On 5Jun2015 (approx 2 months before our son was supposed to begin), we notified the Goddard School that we would be moving to PA and not using our spot. We inquired about getting partial refund on our deposit and thought this was reasonable given the advance notice we gave them. We were told "no" within hours of making the request. The Goddard School had an opportunity to help out a retiring service person. I wasn't so much looking for the Goddard School to lose income on our situation but rather help create a win-win solution for both of us by attempting to fill the spot with another child. If they would looked for even a week, this situation would have turned out on a positive note. In my BBB complaint, Ms Patel claims she and her staff had no idea that I was in the service. That isn't a true statement but it really shouldn't matter. Ms Patel also states that after hearing I would be given zero refund that that I asked to keep the spot reserved. This is a true statement but has no bearing on the case at hand. Where is the formal letter I requested stating that you're company did not double book my son's spot? Ms Patel, I was impressed with your staff but you handled this situation wrong and had multiple chances to make it right. Why didn't you talk to me personally about this? Single instances like this separate good businesses from great businesses. Bottom line: - Why did Arnold, MD Goddard school recommend that we reserve a spot 6 months out? How hard would it have been to fill our spot given we gave them 2 months advance and the timing of the spot (Aug when summers are ending). - How much effort did they Arnold, MD Goddard School put into helping my family solve our problem? - $1876 for ZERO SERVICES RENDERED....this didn't have to happen.

Kiddies Kollege has been an incredible blessing to our family! The new management has completely…read moretransformed the environment of the school into one where parents are welcome and respected, the teachers feel empowered, and the students are the priority. The biblical foundation my kids received here is incredible and will serve them for years to come. I have recommended KKCC to many of my friends and plan to stay in touch with the teachers my kids had over the years.

Kiddies Kollege Christian Center has been a life changing for our family. The staff are very…read moreprofessional and always helpful. The teachers are incredible as they communicate with parents daily on the daily learning and activities of the children. We are very humble and grateful to be part of this wonderful organization.

Edit to add: isn't it funny how no reviews mention how nice the Primeron has been or mention the…read moredirector specifically until a negative review was posted regarding those things? I posted the same review in a military page as we are a military family that used a military subsidy. There were so many responses from other families going through the same issues. While the Primeron can reply to my review saying they've "strengthened and improved their communication" it is apparent from hearing from other families they haven't. Responses to Yelp reviews are purely for their image as admin at the Primeron does not respond nearly as fast or as professional to attending families.

I've noticed a few negative reviews here from frustrated parents, which is unfortunate. While I…read morecan't speak to every individual situation, I do want to share that our experience at Primeron has been one of the VERY BEST we could have ever hoped for. In particular, the director, Kaela, has been responsive, approachable, and genuinely invested in building strong relationships with families. She has taken the time to listen to concerns, make herself available when needed, and even helped establish a parent partnership group (similar to a PTO), which has been a meaningful way for families to stay engaged and connected. Like any organization, occasional issues may arise, but in our experience, the leadership team has handled matters professionally and with care. Some concerns (such as those related to voucher programs) may be tied to broader administrative systems rather than the on-site leadership. I have great relationships with many family members, and have never had issues making my payments, via the Daycare Family Works app. We can tell that Kaela and the leadership team prioritize and value family partnerships: this is why they have connected parents together through family days, created summer camps, spirit weeks, and a parent partnership group. I plan to be a part of the Primeron family until my child ages out! Overall, we feel supported, valued, and confident in the care our child receives. We appreciate the dedication of the staff and leadership team and are grateful to be part of this community.

I absolutely love this school! The staff is caring, supportive, and truly dedicated to creating a…read moresafe and welcoming environment for the children. The teachers are attentive, patient, and make learning fun and engaging. Communication with families is also a priority, and you can tell that everyone genuinely cares about the children's growth and development. The school has a positive atmosphere, and the staff goes above and beyond to make sure every child feels valued, supported, and cared for. I would definitely recommend this school to any family looking for a place where their child can learn, grow, and feel at home.

I am confident my child will be ready for kindergarten next year because of his time at the…read moreChildtime of Hanover. I am not talking about just the academics, but the social as well. He is truly thriving, why being nutritionally fed in a well clean environment. Also, the live stream in the classroom and the constant updates on the mobile app just bring it all home. This was money well spent.

My son loves Quala! The teachers are so caring and he is learning so much! Pixie 2 is the best!read more

I cant say enough good things about Quala Care. The curriculum, the structure, everything is…read moreamazing and I always feel like my kids are super safe. In particular Ms. Tina goes above and beyond for me. I dont have facebook (FB) and other than the office sending an email or the teachers putting a message on the app, all communication about (for example) spirit week, holidays, birthdays, etc. is done via FB. But Ms. Tina takes her time to text me every single message. She also checks in if she feels my son is having an off day. Her kindness has made me and my kids feel very special. Of course Ms. Danielle is also wonderful and always so kind and Ms. Jayla has even been to some of the kids birthday- she truly loves kids- so they are all amazing. They give birthday gifts, holidays gifts, etc. that THEY PURCHASE. Above and beyond. Ms. Iku and Ms. Bow are also wonderful to my daughter, though i dont have the same interactions. Ill just say they are very sweet. I dont know the other staff names, but as they run your kids back to class or up from class they are always kind. I love the security of the locked main door to get into all of the classrooms as well and the app that we utilize. Only using FB could be considered a negative to some (there are times I wish maybe there was more signage or emails sent but they also recently put up a board that they write things on which helps) but with staff like Ms. Tina it really doesnt bother me. Thank you Quala Care :)

I sent a request for a daycare for my 3 year old for the summer. This is the reply I received…read more Seems odd as I understand it's a private school but the second reply of "do not service" was very odd and short. I am not sure what to think of this school given the reply.... yikes!

Brought my daughter here since she was an infant and the quality of care my daughter has…read moreexperienced here has always been excellent. My daughter loved it here. She loved her friends and her teachers!

Both of my children went through Bright Beginning from ages 2-5. I can't recommend it enough. The…read moreteachers go above and beyond for the kids and treat them like their own. My children were perfectly prepared for kindergarten and still talk about their teachers years later

Both of my children went here from ages 2-5. We were SO incredibly lucky to have this wonderful…read morefacility in our neighborhood. All of the staff are beyond amazing, and they hardly ever have turnover. The director, Whitney is so accommodating and is always very calm. Both of my children were well cared for, loved, and they learned so much and couldn't wait to go every day. The parent-teacher communication with their app exceeds expectations. Would 10/10 recommend Bright Beginning in Crownsville.