Had an appointment scheduled for 3 weeks. Was on a Saturday, drove 45 minutes to his Westage office. Arrived, filled out paperwork, sat for 10 minutes and was then told that they COULD NOT DO THE SCAN BECAUSE THEY DID NOT HAVE THE SOFTWARE!!!!! Wasted time, gas and am infuriated by how this was handled. My son and I told them straight up that this was BS and that they should be ashamed of themselves for treating patients this way. A phone call from their office to reschedule when they had the correct instruments is all it would have taken to avoid a terrible experience. No longer able to trust any doctors whatsoever and am convinced that our medical system is broken beyond repair. This was just the latest experience of not getting things done on the first try at any medical facility. read more