I'm really not sure why there are so many 1 star reviews on here claiming that the customer service…read moreis horrible. We've always had a fantastic experience here and the employees are always friendly and helpful. Yes, they often do not have a ton roaming around to help (not that they don't want to, but I just feel like they're often understaffed) but if you go up to the checkout counter to ask a question or request assistance, they will help you out immediately and with a smile. The store is also a large location and inventory is great. This location is a bit out of the way for us and further than other Big 5 locations, but we always know that they are going to have anything we need. The store is also well laid out so you can easily find what you need quickly. It's never messy when we go, despite what other people say on here, and it's just an all around good shopping experience. Honestly, if they were able to staff up a bit to have a few more employees roaming the floor outside of the shoe department, I would give this location 5 stars. Maybe I've been lucky on the dozen or so times I've been here, but I see no reason to complain about this location at all.

As soon as I walked in, I was effectively directed, guided and advised. I wanted a new BB gun and…read morestopped at Turners first because I figured a firearms dealer would also have great BB guns. As it turned out, Big 5 had a far more impressive and comprehensive inventory beyond my expectations. Buying too many things quickly became a concern for me. The best part about my visit was Brenda's knowledgeable and effective assistance. Brenda answered my questions with ease, clear familiarity and confidence. It was impressive. I left with a BB gun that is a replica of the Glock 19X--which I didn't even know was available. I am very happy with my purchase. 5 stars.

If you're looking for sports gear, well this is the place for you. The old Sears location on the…read morebottom floor of Northridge Fashion Center. There's plenty of parking out front. They do have a nice shoes sections with loads of sneakers. A decent selection with name brands. I did notice that they did carry loads of Adidas. There's also a good selection in apparel. Mainly active wear but you'll find the occasional traditional classic pieces if you look for them. But if it's active wear or sport wear, it's your place. Then you have all the sports gear. There's a section that's all golf. Loads of clubs but they're all locked up So you can't really try them out. You have basketball, baseball, soccer, tennis and so on. There's also a good selection on bikes lined up as well as hanging. To my surprise, they also carry water sports equipment. There's pretty much a good selection of sports things.

This is the store to go to. Prices are the lowest you will find. I like it here, and although not…read moreperfect, a store that I like and you need to know.

Great customer service. Adrian was very helpful and knowledgeable. The wait time was short but they…read morehave a kiosk to enter the queue so have some patience during busy hours. They offer the FSC test (30 questions and cannot miss more than 7). They have a nice selection of firearms for a good price. Definitely will be back to make a purchase!

TLTR: Great Staff, Dreadful Wait…read more I've come here four times, and the first three visits each had to wait almost 2 hours. One time I got a text while I was waiting in my car saying it was my turn, but when I walked up they said they hadn't called my name. Peoples names get skipped or repeated. The fourth visit was finally fast (about 15 minutes), but only because I used the appointment QR code outside the door and told the cashier. When being helped, the customer service is good. Shout‑out to Larry and Jason for being especially helpful and informative. Make sure to check what ammo your range allows before buying in bulk.

I like this location, but not the parking lot. It's next to an auto parts store so it's always…read morecrammed with people working on their car or just flat out poorly parked taking up multiple spots. With that said, once inside, they do a great job of stocking as much as possible given that this is a slightly smaller Big 5 location than others. I always make a point of coming to this location first because chances are checkout lines will be shorter and then if they don't have what I'm looking for I go up the street to the Granada Hills location. Staff here is also very friendly. They tend to only be at the register and aren't wandering around the store a ton, but I've also never really needed help finding things as the store is very well laid out and intuitive. Prices are fine. Nothing amazing, but they're better priced than other big box sporting good store chains so, once again, this is always our first stop for gear for our 3 growing kids & their youth sports gear. If you give them your email you'll get a weekly email with some good deals that often are catered to whatever sport season is about to start as well which I greatly appreciate. If not, chances are you'll get a coupon in the mail for 20% off or $5 off a purchase of $20 or more. So always keep an eye out for one of those if you know you are going to need to buy anything.

The staff here was so quick to help me out!!! I walked in and I was in a hurry so I asked them a…read morequestion on if they had something I needed and where to find it. I was quickly directed to go towards the right corner with the glass counter. She walkied to get assistance from another staff, and the next lady showed up and immediately knew which type of the product I needed was best for my needs!! She was super friendly and helpful and also answered the questions we asked. I really appreciate her showing how to use it too. The prices over here at Big 5 and their products are always well worth it in my opinion. I really appreciate the lady behind the counter and the cashier Beth for also assisting me!! This shop had me go in and out quickly with the product I needed!! I reccommend this spot for when you're in a pinch for any supplies!!

Francisco at WSS in Reseda gave us amazing customer service! He was super kind, patient, and went…read moreabove and beyond helping us find the right shoes. He even searched other stores, called another location to verify the stock, and helped us pay ahead so we could do a quick pickup without any hassle. It was my first time stopping by this location and I had such a great experience. The store had a huge variety of shoes and the customer service was excellent. Definitely coming back again. Thank you Francisco!

I always liked WSS but today, Francisco made my shopping experience memorable. I was just going to…read morewalk out with one pair, but because of his help and guidance, I picked up a few more. Thank you!!!

I stopped by this Champs store tonight while my wife was shopping at Macy's. I wanted to come here…read moreto look at some Jordan shirts and what hats they have here. When I walked inside, a worker greeted me and then left me alone to shop. This store is a decent size and has a lot of different merch in the stores. I checked out some Adidas shoes and their hats in the back. They also had some deals going on too on some Jordans shirt. Some of the prices are decent here and fair.

My experience shopping at Champs Sports in Northridge Mall was fantastic. Big shoutout to Jaine for…read morehelping me find exactly what I was looking for and answering all my questions. He has such a positive energy. And thank you to Ingrid at the register for greeting me with a great smile and making the checkout process smooth and easy.

I called and spoke to Angie on Monday, 12/22/25, and needed a shirt embroidered for a Christmas…read morepresent by Wednesday. I took the shirt in and talked to Lexi since Angie wasn't in the office. She said they could have it done by Tuesday, the next day. Lexi took pictures of the shirt I was wearing since the logo and name were in the correct place, and I wanted them duplicated on the new shirt. (great move). The store itself is just a print/embroidery shop, so don't expect to buy things, but it's a great working space. Street parking is metered, so park in the back and walk around. My order was ready on time as promised. My experience was enjoyable, and both ladies provided excellent customer service. The prices are very reasonable, and they are located in the valley, rather than having to drive to Los Angeles to get it done. Thank you both Angie and Lexi Happy New Year!

This place is the best! Fast, kind, knowledgeable - I can't praise them enough. We'll be back for…read moremore soon!

NO FITTING ROOMS ANYMORE! Some scrub tags even said final…read moresale - how do you know if they fit without trying them on first??? This was my go to store for both my scrubs and my children's Dickie's school uniform pants for many years. Go to UNIFORM KINGDOM in Panorama City on Van Nuys Blvd for medical uniforms.

Always have GOOD LUCK shopping here - get all my skanky cute looks haha - tank tops, jeans,…read moreplatform shoes and they have really cute PURSES, SCRUNCHIES AND EARRINGS!! Parking is easy in the back

Great discount on shoes and especially on Christmas time they got the whole store with good deals …read more Angela was so friendly and happy to help . I love this store !!

I stopped by this Boarders store inside Northridge mall while my wife was shopping. I knew they…read morewould have skateboard here so I wanted to check out what they had. The store is a decent size on the second floor near the men's Macy. They were not busy on a Friday night and they have a decent amount of skateboard and skateboard accessories here. The prices of the board were reasonable and I also looked at some of their shirts. Nothing grab my attention so I didn't purchase anything. I also looked at their sunglasses selection at the front of the store but I prefer Oakley brand.

Originally popped in for an ice cream next door and notice a good amount of people walking in here…read more Honestly didn't even know there was a store here let alone a soccer store. They have a massive selection of jerseys, I'm sure whatever team you're looking for it's there. Majority of the people that were inside were all checking out the cleats. They did have a good selection on those. A wall of display. Besides your traditional jersey, they also carry other articles of clothing and accessories.

What a great soccer shop in the heart of the valley. These days finding a good soccer store is…read morereally hard to do, especially given the fact that Soccer is blossoming so much in the states. This store serves as a primary team jersey shop for most of the teams in the San Fernando Valley, they have tons of authentic and replica jerseys, and a good selection of soccer boots. They are always friendly and ready to help if you have any questions or needs .