We have a full warranty bumper-to-bumper, no co-pay and they still charged us $175! Said to us…read moreunless we pay the $175 we won't get the key for our truck back. They tied our hands and ripped us off. They're a dishonest company.

Absolute worst customer service. Do Not go there. The service department is useless because their…read moreservice manager, Brian could care less about his customers. If you want impeccable customer service go to Findlay Jeep in Post Falls. It's a drive, but so worth it.

I am travel medical and I was having challenges with my Chevy van. It was a blessing to meet…read moreRichard in the service department. He is the kindest, most knowledgeable, caring service advisor I have come across. I highly recommend Taylor Chevrolet for all your service needs.

Had a great experience here buying a new Traverse. Aaron was awesome to work with - responsive,…read morecommunicative and just easy going. We live several hours from the dealership and had put a deposit down on this car. I've never purchased a car so quickly and easily when we arrived they had us out the door in less than 45 minutes. Alexis who handles the paperwork was wonderful as well. We wouldn't hesitate to come back here to buy another vehicle.

We bought our truck from them when ours was not worth fixing. An excellent experience and who can…read morebeat the car wash for life and the amazing warranty!!

i had them install a wiring harness for a boss plow. they did a awesome job. the harness looks like…read morethe factory did it. i highly recommend they for all your snow plow needs

My husband and I have been very pleased with the help and professionalism we have experienced with…read moreJoe Henderson. Joe is very personable in a genuine way and has thought out of the box for us. Even though we haven't found our car yet, he has not given up on us and continues to try to find us the one we're looking for. Excellent employee at Mike White Ford! Glad we got set up with him.

service crew is the best! helpful, friendly! Joe in sales department is awesome, always up to date…read moreon vehicles in stock. He is an excellent sales service for Sandpoint dealership. - Dawn M

Craig went out of his way to help me find the SUV I was looking for. I ultimately ended up going…read morewith a private sale but Craig gave me a lot of pointers on the vehicle I was looking for, what to look for and what to stay away from. He even put me in touch with a great mechanic. Not often you find someone of this caliber. Hopefully I'll end up buying from him in the future...

I have bought two vehicles and sold one through Chosen Motors over the last six years. Craig Leoni…read morelooked for several months to find me just the truck I wanted at a price I could afford. Chosen Motors is fair, reasonable, and trustworthy.

Great people with outstanding service! These guys know how to deliver a quality consumer experience.read more

The guys did a remote start install - great experience from start to finish! There were a few…read morethings on the car that were out of the ordinary but they rolled with it and got it done. Thanks!

DO NOT DO BUSINESS WITH THIS AUTO DEALER. I purchased a vehicle from them in August 2024. I was…read moretold I would have my title and plates in about two months. When those two months came and passed I called asking for an update. after confirming my information I was informed that the person who handled their titles was out of the office. This was the beginning of over a year of calling them and receiving the same run around. He was always out of office. I even asked what hours he would be in and called at the appropriate time only to be told the same spiel. I live an hour and a half away and after six months of getting the run around I went in and all they did was offer to give me fresh temporaries. This was only a bandaid for a wound that needed stitches. Soon after I was able to get in touch with their title person who, I found out, was one of the owners. He gave me more excuses about how there was a hold up with the DOL. I waited patiently for another six months before finally being beyond fed up and filed a complaint with the Washington DOL. I was then pointed towards filing a claim against their dealership bond. It was only after I filed a claim against their dealership bond that they got me my title and plates, two days after they had been contact by the bond. What this tells me is that they had the ability to get me my title and plates before this due to the speed at which they were able to acquire them when they were threatened with financial liability by the bond agency. In the end, I received my title and plates in Feburary of 2026. This was beyond unacceptable. I have never written a bad review but have been so incensed by the entire ordeal that I felt it was my duty to inform others before they make the same mistake I did by doing business with this auto dealership. Believe it or not, this is the spark notes of the entire process I was forced to go through to use the vehicle I had purchased.

Cannot warn you to stay away enough…read more I am now $20k into a $10k car I bought there. Sold me a Subie that they had "done all the work" that needed to be done at 200k miles. Headers, gaskets, etc. Had to take the car back in within a week because it wouldn't shift into gear from park properly. It wouldn't accelerate from a stop appropriately and would just shut itself off while idling at a stop light or sign. They supposedly got it in and said it was a sensor issue and "fixed it". (Remember that for later) Then the car dropped all its oil and seized up within months of it being purchased. They insisted it was my fault. So the "insurance plan" they sold me for another $800 wasn't going to be any good either. (Even if the oil wasn't checked in 3 months' time.... which it WAS... it shouldn't have vanished within a few months of having the engine overhauled). Of course, they offered to replace the engine, if I paid them for it. So, it sat on their lot while I found a REPUTABLE mechanic to look at it. Once I had found the best garage in town for Subarus, they wouldn't even put the car on their trailer to take it to the shop, I had to pay for the tow off their lot. And that sensor issue they "fixed"? The mechanic said all the warning lights I took it back to them to check was because someone did a quick fix by jamming/bypassing the sensor. Literally, the WORST car purchasing (or mechanic) experience I have ever had. Ric (salesperson) was rude and felt comfortable swearing around my wife and son. Should have been my first red flag. I just thought he was trying to be "buddy buddy". Nope, turns out "Skeezy salesperson" is a stereotype for a reason. Stephanie started scolding me on the phone when I called and was upset with the weeks of delay that involved all these issues. YOU MUST AVOID THIS CAR LOT AT ALL COSTS.