I hired Mike/Tax Cleanup in April 2025 to help me file several years of back taxes and get…read morecompliant as a 1099 worker. I was quoted approximately $4,000 and was told my entire case would be handled. I provided organized records, mileage logs, income documents, and supporting information through the client portal early in the process. After that, communication became extremely difficult. For months, I repeatedly called, texted, and followed up asking for updates. Many calls went unanswered, messages were ignored for long stretches of time, and I was frequently told things like "I'm busy right now" or "I'm out of the office, I'll call you back," only to hear nothing further. When I was finally able to reach him, it was often late in the evening and I was repeatedly asked to resend information that had already been uploaded previously. I have included screenshots showing the pattern of communication and lack of response over time. One major red flag for me was being asked to have my wife sign a power of attorney that was backdated roughly 20 years, despite the fact that she is only 36 years old. By December 2025 -- roughly eight months after I originally hired him -- the returns were finally "ready" to submit. When I asked about payment options with the IRS, I was told I would "have to" pay well over $1,000 per month. When I explained that was not financially realistic for my family, I was essentially told I had no other options. I also asked about representation before the IRS and was told I could either handle the calls myself or pay additional money for him to do it, but that the outcome would supposedly be the same either way. At that point, I lost confidence in the process. I ultimately reviewed and corrected portions of the returns myself and submitted them directly to the IRS by mail. Some returns contained errors that required correction after rejection notices were received. After educating myself on the IRS process and speaking directly with IRS representatives, I learned there were in fact multiple compliance and payment-plan options available depending on financial circumstances. My experience was extremely frustrating, drawn out, expensive, and ultimately left me feeling like I had to finish the process myself after paying thousands of dollars for professional help. Use caution and do your research before hiring this company.

Mike really knows his stuff! And he knows how to handle issues with the IRS! If you need help…read morewith tax issues with the IRS, Mike is the guy in your corner to get it handled.

We have used Margie @John Hartman for our business & personal taxes, LLC, etc…read more They are very professional, great response time to questions. Highly recommend.

This Review Will Cover My experience of last Year Return and my most Recent Tax Return. Last Year I…read morewas a 1099 Tax return, give it a 6/10 was there 30min but charged for an hour, John was not thorough. Assumed it was me not asking the right questions and gave them a second chance this year. I was a 1099 Independent Contractor with a Small business LLC that has been open for 3 months. Day of the appointment, again, there for 30 min, John said I would owe 11K in taxes and recommend an LLC to not have to pay those taxes, I was confused because I indeed already had an LLC , and clearly someone missed all my paperwork I input on their organizer. John took a look at my LLC and said "Nevermind, I'm gonna have to redo all this" I left Extremely confused. I called twice and all they could say was " We will let you know if we need anything from you" WHAT!?! WEEKS LATER I get an email stating taxes are done. I was charged 600 for personal, again, charged for an hour that I was not there for, then, 1,300 for business taxes, AND 800 for someone to go through my quickbooks. I had requested 1 HOUR of Quickbooks Organizing. No acknowledgment to the mess up and almost putting me 11K in Debt! No Communication to what is going on. My FIRST time filing for my 3 Month old Business and The Worst Experience I could've had. I Paid My Bill, and I Won't Fight over 3K because I have other this to worry about, but definitely want to help anyone out there looking to file your taxes. Don't come here, There is better out there, Period.

Great service, I highly recommend shamshiri cpa for your tax. They are the best.................read more

After paying the initial fee, Ross retrieved record from the IRS for my deceased mother. Then he…read moreghosted us. No response for 4 months. Ignored emails and was "out of the office" when I called. It's time to sell my mom's house and we cannot get ahold of anyone for answers to tax questions.

That were great. This was my first time filing with a CPA and they were very patient with me. I had…read morewhat felt like an overwhelming and complicated tax year last year and they put my mind at ease. Stuart is very personable and actually made a tax meeting enjoyable :) Jeannie and Nathaniel are so nice and responsive and explain everything thoroughly. I will be continuing to use them for my small business needs as well as taxes. And they are affordable and take extra time when needed.

Needed a CPA to do my personal and business tax returns and turned in my tax info early to this…read moreclown to avoid having to file an extension. Never heard any progress on my return and found out that they had filed an extension without giving me any notice or update. Finally, after my calls and emails were not returned, I showed up on his doorstep to inquire as to why my return had not been filed as I knew that penalties and interest were accruing. His answer to me was, "I dont know." This bozo caused me many days of anxiety and basically cost me several thousand dollars in tax penalties in addition to the total lack of concern and communication he displayed toward me, his client. If you are looking for a decent, honest, and professional CPA who cares about your tax returns, avoid this guy at all costs.

He was the most unprofessional man I've ever met. I knew front…read moreHe second he shook my hand. We cut the deadline kind of close last year when we used him or we would have looked around for somebody else. He was not very knowledgeable about a lot of the current laws and tax write off as he should have been. The office was extremely hard to get any questions answered when I called updates. I used him last year and would very much warn people not to go with him. Realize how incompetent he was until we've used a professional CPA that was very knowledgeable and professional this year. I mean during our initial consult he was all over the place standing up sitting down not looking us in the eye picking his nose I could not believe it. Yet, our fault. We still went with him.

Used this firm a few years back with some tax issues and also to do my takes that year. He acted…read morelike he could care less to do any actual work to help you but will sure charge you. Paid way to much to have my taxes done and it was like pulling teeth to get my paperwork back so I could actually file them. If you value your time your sanity and your money do not use this firm.

I knew I needed help with my taxes this year. I'd moved, I'd had a regular job, but also a contract…read morejob - basically, I had no idea what I was doing when it came time to file. I'd researched some places on Yelp and called several "real" accountant firms, including the one that says they'll give you a free consultation, but they couldn't help me file my return on time ...or in one case, even bother return my call. They said they'd help me file an extension, but it was MARCH, yes, kind of late in the game, but early March and I still had over a month before taxes were due. I'd held off on calling Ameritax because I'd used places like H&R Block before and they were crazy expensive and you got charged for filing federal and then for state and then for filling in the interest you paid on your student loans and I didn't want to get gouged at a chain again. Finally I called just because I knew I needed help and they did have a good review, so I was hopeful that it would work out. Kevin did return my call and in a timely manner and we scheduled an appointment. They're even open on Saturdays, so it made it easy to find time. Kevin was great and very helpful. He didn't balk at the fact that I'd had several W2s with me plus a 1099 contract form. He didn't bat an eye at filing an out of state return. He also helped me write off moving expenses with relevant questions and student loan interest without any superficial charge. In addition, he was very fast and I was extremely happy with the results. I was afraid with the contract work, that I'd end up owing money this year, but it turns out that this wasn't the case. When all was said and done, I got a good return and I owed Ameritax no more than I expected to pay, although my service ran about twice as much as the normal tax prep cost because of the 1099. I told Kevin about the other tax places being unable to help me file on time and he couldn't believe it, which is funny, because I couldn't either. I'm glad that they were, though because I'm very happy with Kevin and Ameritax and with the level of service he provided. He's got one very loyal customer in the years to come.

Melody was fantastic! She handled everything with impressive professionalism, deep expertise, and a…read morewarm, personable manner that truly elevated the entire process. She was thorough, attentive, and made even the most complicated details easy to understand. We felt completely confident in her work and appreciated how effortlessly she guided us through each step. We couldn't be happier with the service we received and highly recommend her to anyone looking for a trustworthy, knowledgeable, and client‑focused tax professional.

We had a complicated tax year (contracting jobs, rental properties, moving, purchasing a home etc)…read moreand knew we had outgrown the cookie cutter tax stores. After a few weeks of anxiety over what we anticipated we would owe this year, we decided to use Hinckley Cook CPA to prepare our tax filings. I have to say, they put some serious work into our tax preparation. They took their time to present it well, gave us excellent advice for the current tax year. Best of all, they were so thorough and researched all our deductions that we owed less than half of what we thought we would. I cannot say enough about this firm and strongly recommend them for any of your tax or accounting needs.

We have used Hinkley Cook for two years now at the Frisco location. We were not please with the…read morelast firm and decided to switch. Larry one of the cpa who assists us each yr is great, attentive, friendly and knowledgeable. Each year we find our taxes get more and more complicated, but we know Larry is ready to assist. I would recommend them for any accounting/tax needs.

Alex and his staff have been our CPA's for many years now after a friend recommended them. Their…read moreservice is always efficient, accurate and friendly. Whatever questions we have they patiently field and answer with good advice and we always appreciate their guidance. We had a personal business as well as our W-2 jobs and their help made all the filings very simple. They demonstrate lots of experience with any curveballs we have thrown their way. Their processes allow you to securely upload tax documents at your convenience and then one is able to easily handle tax return prepping usually by email or Zoom conferencing as needed. I would recommend them to anyone who needs some help with their taxes or business tax questions.

I needed to finalize my mother's final taxes, and I made an appointment. The staff were very…read morefriendly and professional. The CPA reviewed my paperwork and found that it was complete. She did not try to talk me into adding any additional services. I'm very grateful for the honesty. Highly recommend them.